Foundry Theme Error

[crbcmusicmin]

Running WordPress version 4.6.1 and Foundry theme version 1.9.1. Have attempted to figure out to fix my issue both with the Themer’s Guide in addition to the testing for conflicts page, and it doesn’t fix things. Attempting to use Photo view for Events Calendar Pro, but header setup inside of theme seems to be messing up the ability to go back to “All Events” when looking at an individual event, or to use the Event Search Bar while also looking at an individual event. System information file indicates a display error, but I am unable to isolate what it is. Have gone through and changed to default “Twenty-Sixteen” theme as suggested on help page, and have reactivated plugins manually. Still hasn’t fixed this issue. Please help. Thanks!

[Hunter]

Brian,

Thank you for reaching out and welcome to the PRO support forums. We are pretty limited on supporting theme customizations and conflicts (see What support is provided for license holders?), but I’ll do my best to help out.

Can you send over a Pastebin link with the your single-event.php custom template? It looks like you’re missing a good portion of code which is why your header/navigation aren’t showing in addition to the issues you’ve mentioned.

Additionally, I’d recommend reaching out to the theme authors to see if they have any advice on the matter. Without having a copy of your theme, it’s hard for me to replicate the issue and come up with a solution.

I look forward to your response. Thanks again and have a wonderful evening. Cheers!

[crbcmusicmin]

This reply is private.

[Hunter]

Brian,

My apologies for not being more specific. The template I need should be found here: [your-theme]/tribe-events/single-event.php.

Send that over via Pastebin and I’ll take a look. Thank you for your patience while we investigate and have a great rest of your weekend. Cheers!

[crbcmusicmin]

This reply is private.

[Hunter]

Brian,

Thank you for the response. Have you tried visiting Events > Settings > Display and tried different options found there? If there is no tribe-events folder inside your theme folder, then there might be some concerns with the theme you’re using which I’m not able to provide support for :-/

If you haven’t already, I’d recommend reaching out to the theme authors to see if they have any insight on the matter. I imagine they’ve had other users using both TEC and their theme, so hopefully they can provide a solution.

I truly wish I was able to do more here but without having a copy of the theme and alotted time to troubleshoot the issue, which again, we’re unable to do, there is not much support I can provide. I recommend reaching out to a developer from our list of customizers if it comes down to it.

Sorry again and good luck getting our plugin and your theme to play nicely. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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