[George]

Hey @pagan11460,

Sorry for the confusion – I misread your first post and think that clarifying these details here will help us clarify the whole issue:

1. Do you have a page on your site called “Events” and whose slug is /events/? This means an actual “Page” in your WordPress admin, not just the calendar that is generated by The Events Calendar and is viewable at /events/ on your site.

2. If you have a page like this, and then also have the “events slug” in your The Events Calendar settings set to /events/, then it means that there are two things trying to exist at .wpbakerygroupusa.com/events/ – the true “page” created in your admin, and the calendar whose “Events slug” setting is set to /events/. There are only two fixes if you have this setup: either delete the “page” or rename it; or make the “Events slug” something else.

3. If you do not have an actual page called “Events”, but this error is displaying anyways, then it’s just a small bug on your site. Why is it happening now when it hasn’t before? Well, the error itself is a recent feature of the code, and if its showing erroneously like this then it is because of an odd permalinks-related bug on some sites. We are trying to fix this bug, but for now you can ensure that the error is hidden by adding the following bit of code to your theme’s functions.php file:


if ( class_exists( 'Tribe__Events__Admin__Notice__Archive_Slug_Conflict' ) ) {
remove_action( 'admin_init', array( Tribe__Events__Admin__Notice__Archive_Slug_Conflict::instance(), 'maybe_add_admin_notice' ) );
}


I hope this helps clarify things a bit!

— George

[George]

Thanks for checking that out Allan – I personally helped QA a fix for this in the forthcoming maintenance release, so doing those steps once this release is active should properly “remove” the unused recurrence rules and keep things clean.

Thank you for your patience here – the update may be published as soon as today (Wednesday), so stay tuned!

Cheers,
George

[George]

Hey Robert,

Hm, I’m sorry you’re not seeing the update notice! That’s odd because I checked your license on this site and it is still active, so you should have the update notice in your wp-admin…

In the meantime, yes, you can also just manually do the install by downloading the 3.12 plugin files here at http://theeventscalendar.com/my-account/downloads

Be sure to delete the preexisting version on your site, not just deactivate it, before installing the 3.12 files. This deletion will not delete any event data from your site 🙂

I hope that helps!

[George]

Thanks for clarifying a bit, Joe – to address your questions in reverse order, no, there are unfortunately no other support channels than the forums at this time. We do not offer support for custom code regardless of the channel, which does limit how much I can help with specific code here, but for the most part it sounds like everything you’re trying should produce what you want.

The community events submission form itself is the edit-event.php file you mentioned trying – if you haven’t already, please be sure to use the steps described in our Themer’s Guide so that you are using a version of this template in your theme. This way, if you update the Community Events plugin, your file changes will not be lost.

Also, please note that the Community Events form has an action at the very top of the form. You might find it easier to just use this action as a way to add code to the page.

The action is called tribe_community_before_event_page, and for a quick example, let’s say you wanted to add a simple H2 header tag before the login form and everything like that on the events/community/add page. You’d do that using this action by adding some code like the following to your theme’s functions.php file:


add_action( 'tribe_community_before_event_page', 'tribe_support_example_1007231' );

function tribe_support_example_1007231() {
echo '<h2>This is the h2 above the community submission form</h2>';
}


I hope this all helps! If you continue to need code-level assistance with customizing your website, you may find it best to hire a developer to help out. We have a list of well-reviewed developers here if you’re interested → https://theeventscalendar.com/find-a-customizer

Cheers!
George

[George]

Hey Eric,

I appreciate your feedback in this thread already and would love for you to vocalize your concerns about this feature – you can do so at our official UserVoice page here: http://tribe.uservoice.com

Deciding what to make an “option” is always a tricky thing because we want our options panels to remain as lean as possible, and decide upon sensible defaults so that things “just work” out of the box. We tried to strike a balance here by at least adding the filter I demonstrated above, so that it is somewhat customizable…

But definitely share your ideas on the UserVoice page. If other folks vote on your idea and it turns out that many people do want this as a simple admin option, then there’s no reason not to add it! 🙂

Thanks for your feedback Eric, I’m sorry that you’re a bit disappointed with our plugins but hope that improvements in forthcoming releases make you a bigger fan of our work!

Best of luck with your site,
George

[George]

Hello,

Thanks for reaching out – I’m happy to help here and will tackle each issue one at a time.

Before we get to the CSV problems, can you clarify your analytics problems a bit?

For example, this is your summation of the problem:

These do not show up in my analytics wordpress/googel or statcounter. I need to prove how many unique visitors I have to my site, how do I know?

1. Do you have a Google Analytics account already created?
2. Do you have a Google Analytics WordPress plugin on your site?
3. When you say “statcounter”, what statcounter are you using for your site?

Being more certain of these specifics will help us help you – thank you in advance for your response!

In closing, in preparation for investigating your CSV importer issue, can you share your “System information” with us? This article clarifies how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[George]

Hey Stephen,

This unfortunately sounds like a question related exclusively to the theme you are talking about. We unfortunately do not offer any advice about or support for third-party software here on the forums.

Can you clarify what the specific, exact role of The Events Calendar or one of its add-ons has here? If you are, for example, trying to customize an aspect of The Events Calendar to work with the widget you mentioned, then the feature you are trying to implement is likely “possible” to exist, but would require custom coding. Custom coding is one other thing that we unfortunately do not offer support for, but if you elaborate on your specific question a bit I will as much as I can! 🙂

Thank you,
George

[George]

Hey @JIMMY,

Thanks for reaching out!

Tax rates are something you can likely configure with your eCommerce plugin, however getting things to display on the front-end of your site is a bit more complicated. You’d have to customize your The Events Calendar ticketing add-on with the methods described in this Themer’s Guide here → https://theeventscalendar.com/knowledgebase/themers-guide/

We unfortunately cannot help with custom coding but that themer’s guide is very comprehensive and should help quite a bit.

The tickets form specifically can be customized in the following file in your WooCommerce Tickets plugin files: src/views/wootickets/tickets.php

I hope this all helps!

Best of luck with your customizations,
George

[George]

Hey @Brett,

Sorry you’re having some trouble here! The error message you showed states the problem is coming from an undefined variable in the “Canvas” theme’s own file, a file called theme-actions.php – have you contacted WooThemes support at all? If not, I’d recommend doing so – let us know what they say could be the cause here.

Also, I tried accessing http://neworleanslocal.com/ to see the issue live but the site would not load for me – can you link directly to a post or page on your site that has one of these broken Canvas featured post slides so I can see it live?

Thank you!
George

[George]

Thanks for this information @Hans-gerd!

There’s nothing that immediately stands out as problematic, so I’m wondering if you can first try setting your “events slug” back to its default option of “events” instead of your current option “veranstaltungen”; then, set your “single event slug” back to its default option of “event” instead of your current option “veranstaltung”.

After doing this change, do the “save permalinks” change I mentioned in first reply.

Does anything improve?

If not, then unfortunately the next best step I can recommend would be to run through our complete set of troubleshooting steps here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Do the “Save Permalinks” trick after each step in that process, and see if anything improves along the way. This may seem tedious but is actually much faster to work through than it sounds.

Let us know what you find!

Thank you,
George

[George]

Thank you, @CHARLES!

These notices are fortunately not causing any of these problems, so you can turn WP_DEBUG back to “False” if you’d like.

I checked out your site and the 404 page persists. Can you clarify these details:

1. Did this problem occur in previous versions? Or did it only appear after updating to the most recent 3.12.x versions of The Events Calendar and Community Events?

2. What are your site’s Permalinks settings now? e.g. are they /%postname%/ ?

3. Did you perform the “Save Permalinks” test I mentioned in my earlier reply? If so, did it make any difference?

4. Who is your web host provider? I ask because your 404 page is not a WordPress page, but a server-generated one it seems…so this might indicate that the problem is something your server itself, and/or with your .htaccess file specifically. I would recommend contacting your webhost for support regarding this issue, and seeing what their input is.

Let us know what they say! And thank you for your patience here – just by ruling out some possible culprits like we have done, we’ve advanced the troubleshooting quite a bit and hopefully will have this resolved soon!

Sincerely,
George

[George]

Awesome, Ueli! Glad to hear it 🙂 And thank you for the kind words about our support, too.

As for your most recent question:

is it possible to modified it for more than one category to hide

Yes, it is. You’d basically just replicate this block of code for each category you’d like to hide:


if ( 'internal' == $value['data']['slug'] ) {
unset( $values[ $key ] );
$values = array_values( $values );
}


So let’s say, for example, that you have two other categories you’d like to hide whose slugs are “private” and “administrative”. To hide those, too, you’d just copy the above-highlighted exactly and then paste it right under the original code in the snippet I shared with you earlier. The only you’d modify is changing the word ‘internal’ to whatever slug you want to remove. So, then, with this example the snippet I shared originally would look like this instead:


add_filter( 'tribe_events_filter_values', 'demo_events_filter_values' );

function demo_events_filter_values( $values ) {

foreach ( $values as $key => $value ) {

if ( isset( $value['data']['slug'] ) ) {

if ( 'internal' == $value['data']['slug'] ) {
unset( $values[ $key ] );
$values = array_values( $values );
}

if ( 'private' == $value['data']['slug'] ) {
unset( $values[ $key ] );
$values = array_values( $values );
}

if ( 'administrative' == $value['data']['slug'] ) {
unset( $values[ $key ] );
$values = array_values( $values );
}
}
}

return $values;
}

add_action( 'wp_footer', 'demo_wp_footer' );

function demo_wp_footer() {
?>
<script>jQuery( 'select[name="tribe_eventcategory"]' ).removeAttr( 'disabled' );</script>
<?php
}


It’s a bit verbose, but should do the trick. Let me know if it helps!

[George]

Thanks @Stephan, I appreciate your kind response even in the face of some of the bad news I delivered! 🙂

Your voting on that feature is greatly appreciated – genuinely; we take the features list seriously and often roll in features there based on votes and activity, so it’s definitely the best avenue for having your voice heard on this topic.

Vote up that feature and watch for updates to Filter Bar – every update comes with a changelog of the list of changes in the update, and so if anything like this makes it into a specific update, it will be listed there!

Best of luck with your sites and projects in the meantime.

Cheers!
George

[George]

Thank you for the screenshot Chris. This unfortunately does seem like an Excel problem specifically, and unfortunately the best step I can recommend from here would be to contact Microsoft support directly or search online for information about this problem.

Do you agree? Let me know what you think and if there is anything I can help with further.

Sorry to disappoint Chris 🙁

— George

[George]

Hey @MIKE,

Thanks for the system information! Nothing looks out of the ordinary there, so I’m wondering, when you mention having tried the method I linked to already, did you place that code in your theme’s functions.php file? If so, can you add it back to your functions.php file like you did before, and see if it works any better? If it doesn’t work any better, then can you paste your ENTIRE functions.php file, un-edited in full, into a Gist at http://gist.github.com and then share a link to that Gist here?

There may be a problem that I can spot from this, as that method should be working and is a better method than the gettext method you posted in your first post on this thread.

Thank you for your patience!

— George

[Author]

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