[George]

Thank you so much for doing all that testing already, I’m sorry to have presumed that you didn’t do so before posting!

And the link on your mirror site is helpful – thank you for this, too!

I’m curious, does anything about this behavior change if you go to Settings > General in your site’s wp-admin and try setting the Timezone to something local to where you live? Try both a “numeric” style like “UTC-7” or something, and then also try a “named” style like “America/Los Angeles” for example. See if any difference is made there.

As for replicating the issue, it’s pretty simple.

You’re right about this being simple to reproduce on your site itself, but what I’m particularly interested in is reproducing this on my own testing site – I’m running the same Tribe plugin versions that you are, in a default theme, and for me the previous and next buttons both work well…it’s an interesting issue.

Finally, I’m curious: what are your site’s permalinks settings for both your live site and your mirror site? e.g. are they /%postname%/, for example?

Thank you for your patience here! I’ve yet to recreate this problem myself but am determined to help resolve these issues 🙂

Sincerely,
George

[George]

Hey Allan – thanks for this note! You should be able to remove a recurrence rule by changing it back to “Once”, and then “Saving” or “Updating” the event itself.

That would then remove the rule; although sometimes even this doesn’t work, which is yet another bug we have fixed in the forthcoming maintenance release! 🙂

[George]

Thanks for sharing that link @Mad Dog! I think this is just a case of Brian being smarter than me 🙂 Sorry about that – definitely give his snippet a try and let me know if it helps!

— George

[George]

Hey Steven,

First, thanks a ton for your interest in our WooTickets add-on 🙂

Next, I’m sorry that we didn’t make this as clear as we could have, but wpshindig.com does not allow any purchases of our plugins at all. You can only buy our plugins here on http://theeventscalendar.com

Finally, regarding a demo or trial of the plugin, we unfortunately don’t have an official way to do this given the nature of WordPress plugins (i.e., that you have to download and install them on your sites to even “activate” them for use). However, we do have a no-questions-asked full refund policy if you request a refund within 30 days of your original purchase. So, many people seeking a trial or demo of the plugins just buy a license and try it out; if they don’t like the plugin, all you have to do is shoot an email to [email protected] with a copy of your order receipt from us and we’ll issue refund immediately.

Does this information help? Let me know!

Thanks,
George

[George]

Hey Keith,

I hate to bear the bad news but changing the order of events in this way would actually require a pretty intensive amount of code customization, which we don’t offer support for outright; but even worse than “code customization” in general is the fact that this specific related code is deep in the core functionality of The Events Calendar and its add-ons directly. Making these changes, in other words, would mean that you’d have to manually re-make the changes for each plugin update so that the update doesn’t overwrite your customizations, and then manually test your changes for each update because the related code touches so many things in the plugin.

We unfortunately cannot help with code customization of this level. If you decide to hire someone to make these changes for you, make sure they know what they’re doing!

Let me know what your thoughts are on all of this and if there are any other things I can help with today 🙂

George

[George]

I’m sorry you’re having issues here @Charles, and greatly appreciate your sharing your System Information and a URL to the events page right off the bat. These things save some time, and allow us to check out your issue firsthand, which I was able to do.

On your events page it seems that our Bootstrap Datepicker script is not being loaded…I’m not quite sure why this is happening, to be honest, but I’m curious: how exactly did you perform the recent updates of The Events Calendar and of Filter Bar? One thing that might lead to the Datepicker error here is that the files didn’t properly update across your site, which would unfortunately mean that my best recommendation is to do a “Clean install” of these plugins. To do that, do the following steps:

1. Back up your site – the following steps will not delete any event data or settings, but backups are smart regardless!
2. Deactivate any and all caching plugins on your site if any exist!
3. Delete The Events Calendar and Filter Bar from your site’s Plugins page. I highlighted “Delete” here because you cannot just “deactivate” these plugins for this process to work; you have to deactivate and then go one further step and Delete the plugins from your Plugins page.
4. Let the deletion of these plugins run completely, do not prematurely leave the “deleting” page in your admin!
5. Once these plugins are deleted, leave your caching plugins deactivated if any exist. Then, first re-install 3.12.1 of The Events Calendar → http://wordpress.org/plugins/the-events-calendar
6. Once that’s installed, head to http://theeventscalendar.com/my-account/downloads to get a fresh copy of Filter Bar 3.12, and proceed with re-installing it.
7. Leave any caching plugins deactivated until the problem is resolved.

After all of this, check on your issues and see if the behavior changes at all.

Let us know what you find! 🙂

George

[George]

Hey David!

Thanks for reaching out – this should hopefully be possible by just adding the following CSS to the bottom of your theme’s style.css file:


body.post-type-archive-tribe_events .title_outer {
display: none !important;
}


That will head the header image if the page is something from The Events Calendar; otherwise, it leave the image displaying like normal.

Let us know if this helps! 🙂

— George

[George]

Hey @smalldogcreative,

Sub-categories are unfortunately not supported at this time 🙁 If you have the Category IDs of these sub-categories and just use those IDs like normal, then events in these categories may appear fine in the shortcode output, but there’s not support for a special format like your examples show in your firs post here on this thread…

I hope this information helps!

– George

[George]

Hey Eric,

Thanks for purchasing Events Calendar Pro and for the kind words about it! I’m sorry to relay the news that getting all events into the generated .ics feed is unfortunately not possible unless you were to modify core plugin code; namely the generate_ical_feed() method in The Events Calendar’s class called “Tribe__Events__iCal”, which is located in the following file: the-events-calendar/src/Tribe/iCal.php.

The closest alternative you can use without modifying core code is to use the following filter: tribe_ical_feed_month_view_query_args.

This lets you adjust the query arguments used for the .ics feed when events are retrieved for a given month; the way you could tweak this here is to just change the start_date and end_date parameters.

What I mean is this: normally, the query arguments set the start_date as the first day of whatever month you’re exporting for, with the end_date set to the last day of the month. This, of course, defines what the month actually is and then gets all the events within that month.

While it’s not quite truly getting “ALL events”, if you were to change these start_date and end_date parameters so that instead of looking inside one month, the function looks inside a whole year or something, it might be more useful for your site.

We don’t offer support for custom code, unfortunately, so this is just a rough sketch of what I’m describing, but here’s some custom code I wrote that would – in theory – make the “month” range actually start on Jan. 1 2015 and go until Dec 31. 2016. That’s quite a large span, so if this does work, don’t be surprised if your requests time out or anything! 🙂 But play around with this, and see if it helps at all!


add_filter( 'tribe_ical_feed_month_view_query_args', 'tribe_support_1007076' );

function tribe_support_1007076( $args ) {

if ( ! is_array( $args ) )
return $args;

if ( ! isset( $args['start_date'] ) || ! isset( $args['end_date'] ) )
return $args;

$args['start_date'] = date( Tribe__Events__Date_Utils::DBDATETIMEFORMAT, strtotime( '1 January 2015' ) );
$args['end_date'] = date( Tribe__Events__Date_Utils::DBDATETIMEFORMAT, strtotime( '31 December 2016' ) );

return $args;
}


I hope all this helps!

Cheers,
George

[George]

Sorry to hear about this @simon! There are two things we can do to get started on the troubleshooting process here:

First, post your system information to this thread as described in this knowledgebase article → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

In the meantime, I’d recommend going to your WordPress site’s Facebook Events options and removing the API keys you have already entered in your wp-admin options panel.

Once those are removed, try going through the “setup” process for the plugin again as described here → https://theeventscalendar.com/knowledgebase/configuring-facebook-events/

If you already have a Facebook Developers account, then basically just skip ahead a few steps in that article and proceed from there; you essentially just want to generate some new API Keys for your Facebook Events plugin, and then add them to your plugin options. Once these new keys are added, go to Settings > Permalinks in your admin area, and just click “Save Changes” without actually making any changes. This may seem like an odd thing to do but is a little “trick” within WordPress to get the permalinks across your site to refresh, which might help here.

Let us know what you find from each of these steps!

Thanks,
George

[George]

Hey @journal multimedia,

I’d be glad to try and help here and appreciate you opening a new thread to ask about this!

I’m a bit confused about exactly where you want this login form to appear on your site – can you please clarify this? Is it on the /events/community/add URL page of your site?

Also, can you clarify what this sentence means exactly:

and neither seems to load before the call to wp_login_form().

I’m just not 100% certain what you mean there and it might be important for providing further help.

We don’t offer any support for custom code on the forums here but I’m glad to at least try help – let me know some more details about your customization here and we can go from there! 🙂

Cheers,
George

[George]

Sorry to hear about this, @Hans-Gerd!

To get started here, can you share your “System Information” with us? This article shows how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

I will use that to investigate further and we can continue to troubleshoot from there.

In the meantime, can you see if any difference is made with your issues if you go to Settings > Permalinks in your admin area, and just click “Save Changes” without actually making any changes? This may seem like an odd thing to do but is a little “trick” within WordPress to get the permalinks across your site to refresh, which might help here.

Thanks!
George

[George]

Hey Shannon,

I’m sorry you have a fatal error on your site! Seeing the error directly is definitely a good start; unfortunately, we don’t have “attachments” on our support threads and so your screenshot is not available anywhere here for viewing.

Can you try posting the image to a site like Imgur.com and then linking to that image directly in your response?

We’ll take a look and can continue troubleshooting from there.

Also, in your reply can you include your “System Information” as directed here → https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ?

These things will help us a lot, and give us a great foundation for troubleshooting your error.

Thanks!
George

[George]

Hey @John,

We unfortunately cannot help with code customization here, or with general theme design questions, but I’m curious: when I checked out http://ltdesigns.eu/events/, I found that the sidebar and the events Grid there actually worked fine in terms of responsiveness. Specifically, the sidebar dropped to the bottom of the page when the design called for that to happen, and the events themselves didn’t break out of the page or anything.

Things seemed fine to me; I’m sorry if I’m missing something obvious, but can you clarify what the exact problem is, and what you would like to have happen instead?

I’ll help out with some CSS advice if I can 🙂

Thank you!
George

[George]

Hey Joe,

Events Calendar Pro has an “additional fields” feature that may suit your needs, which you can read about here → https://theeventscalendar.com/knowledgebase/pro-additional-fields/

Those are for events specifically, though; so if you need something that is just for tickets, like for collecting Attendee information for example, then unfortunately the only way to do that at this time is with some custom code writing.

We can’t help with custom code here but do have a Themer’s Guide which goes over the view customization process quite extensively → https://theeventscalendar.com/knowledgebase/themers-guide/

I hope this information helps!

– George

[Author]

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