[George]

The problem is likely indeed related to something with this value: $cart_item['data']->id

I’d recommend just working backwards on this – var_dump all of the other values at work here, like $cart_item['data']->id itself, and $ticket_product, and see if the ID indeed corresponds to a ticket in the admin and all that. I wish I had more insight to offer here; but unfortunately I don’t 🙁

I hope this helps!
George

[George]

Hey @Corrado,

I’m glad to hear about the first part of this, and am glad your issues are resolved 🙂

I’m sorry that this issue remains:

in your language file the string is there all seems fine and has been translated correctly but still my system is showing the english version not italian.

Just to be 100% clear, how are you activating Italian on your site in general? Are you going to Settings > General in your WordPress admin area and changing the language? Or are you using a plugin like WPML or qTranslate or something else to try and translate?

Thank you for your patience!
George

[George]

Hey @Doug,

Thanks for your input here! I’m sorry to bear this news, but unfortunately this is not something that can be easily worked around:

It only allows one flat discount over all Downloads, you can’t set specific categories or differences between content.

I’m sorry 🙁

—

I will close up this thread at this time, just because the original questions have been addressed and we don’t really have much further insight we could provide on other-party plugins like Restrict Content Pro and Easy Digital Downloads and such…

Best of luck with your projects, folks!

— George

[George]

Hi @Wee,

I’m not quite sure about the results you claim to be getting – sorry if things aren’t working right here! They do for me though…I would recommend adding this bit of code right after the last line of the code I wrote above:


var_dump( $event );


Then view the front-end of your site again; what is the output of this function for you? You can copy and paste the whole output into a paste on Pastebin.com and share a link to that paste here, I’ll take a look…

Thanks!
George

[George]

Hey @Jan,

One of the things I wrote was this:

If problems persist after updating, then unfortunately the next best step is to run through all of the troubleshooting steps here: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

I totally understand your apprehension about updating to 3.12.5 and stuff; but if you do the updates recommended and problems happen, what do you find if you run through the troubleshooting steps linked to above?

Thanks!
George

[George]

Hey Mark!

Historically we’ve only had two legitimate price increases for our license line-up, and I have heard no intentions whatsoever from “higher ups” that prices will change; quite the opposite, in fact, and I would be very, very surprised if there’s another price increase in the next 12 months.

—

With that being said, yes people who renew licenses get a 30% renewal discount off the list price 🙂 If there’s a project-befuddling price increase too, in general, then just shoot us an email at [email protected] and describe your project’s pricing concerns; we’ll help out more from there!

Cheers,
George

[George]

Thank you for your patience with this one Mike! Weird conflict there – glad you found it though!

I’d recommend following up with the developer/support of that plugin next, and going from there.

Best of luck with your site!
George

[George]

Hi Terry,

I unfortunately cannot find the CSS issue you describe 🙁 I looked around on your Month View page for quite a while but could not find a color change like you describe.

Since we do not offer customization support, I will close this ticket for now. If you need to write custom CSS on your site, definitely check out a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They have “Inspector” tools that let you zoom right over the element whose color changes, and see what CSS you’d need to write to fix that.

Best of luck with your site!
George

[George]

This information is unfortunately the best I can share at this time 🙁 read those resources and start playing around with adding ACF fields to various src/views files in your plugin code for The Events Calendar.

Best of luck with your site!

George

[George]

Thank you for this @jennifer!

Unfortunately we have a few reports of problems with duplicates and with scheduled imports so I will have to dig deeper on this to see what the problems are – I’m sorry I don’t have a concrete answer yet!

Stay tuned, I am investigating this and will share if I can find out what is happening.

Cheers!
George

[George]

Hey Milad,

I know I already shared it, but the Themer’s Guide is really the best documentation we have on this → https://theeventscalendar.com/knowledgebase/themers-guide/

But I would also recommend this article, which describes some specific templates and should help even further → https://theeventscalendar.com/knowledgebase/template-overview/

Cheers,
George

[George]

I will close up this issue for now just to keep things organized and focused; if you have any other issues at all, open a new thread and we’ll continue the conversation there! 😀

Cheers,
George

[George]

Hey @Jim,

There are a few places where broadcast plugin updates. First, this twitter account: @TheEventsCal. Next, the blog on this site: http://theeventscalendar.com/blog

And then of course if you have your license key entered on your site, you’ll get notified there too.

Cheers!
George

[George]

Hey Patrick!

Thanks so much for your patience here, and for clarifying the problem. I apologize for the delay – I actually dug a bit deeper here and found the source of the problem, which was an over-specific JavaScript selector in our code.

I have submitted a patch for this bug, which you can see here → https://github.com/moderntribe/the-events-calendar/pull/440

However, it could take until the next maintenance release before that fix is actually included in the codebase, if it passes code review and all that…

So unfortunately your best option would be to edit core plugin code directly, which if you wanted to do you could use the Pull Request I linked to above to see what exact code needs to be modified to fix this.

I’m sorry about the slowness of this fix, and that a bug exists at all Patrick! But I’ve found the bug and fixed it in our code base – just a matter of releasing it to the world now 🙁

Thank you so much for your patience!
George

[George]

Thanks for the response @John – I’m sorry that this is the current state of things but wish you the best of luck with your project here I’ll close up this ticket for now, but if you think we can be of help with anything else come back and open a thread any time 🙂

Cheers,
George

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