[George]

Hey @tyler,

Thanks for reaching out to the WooCommerce team — I hope that dialogue goes well.

In regards to WooCommerce vs. EDD, it’s truly a matter of personal preference! I’m sorry of this is not helpful, but it’s just so hard to say one is “better” than the other — both are excellently-made, well-maintained, with great support teams and lots of great “extensions” and stuff. So it’s really a matter of your personal taste and preference.

Please let me know if there are any other issues or questions I can try to help with. 🙂

— George

[George]

Thanks for confirming that, @mmccoycchs — this is unfortunately a known bug that we are working hard on fixing. I will update this thread with news of that fix as soon it is available for download!

Can you confirm if you have issues with the order of events in List View or Month View other than the “All” view for recurring events or not?

Thank you!
George

[George]

Hi Russell,

I totally understand your frustrations and am genuinely sorry for the trouble here. To be clear, the reason I am recommending the steps above is not because I don’t care about your problems are am not testing this myself, or lack knowledge on the topic.

The point is this:

• You are reporting a specific problem.

• I cannot reproduce that problem on my own testing site.

• You have many plugins on your site — 47 to be exact, many of them interacting with WooCommerce in some way.

• And so the combination of so many plugins and your own theme on your site could be influencing the ticket stock issues you are experiencing.

• The testing I recommended will help reveal if this is the case.

Please let me know what you think about these facts and if there are specific questions you have about this that I would be happy to address.

Sincerely,
George

[George]

Sure thing Titus, thanks for your follow-up here. I will be closing up this thread for now—is there any contact information you would like to leave here publicly like an email address or website any interested folks could check out if they’re interesting in collaborating with you?

— George

[George]

😀

[George]

Thanks for the update, @Josiah! Glad to hear that things are working better.

Best of luck with your project!
— George

[George]

😀

[George]

Excellent, Stanley.

You result confirms that there is something wrong with the ICS file you originally shared, then. The one named BC-RACES Nets 2017-2021-1.ics

1. Where are you generating these ICS files from specifically? Are they coming from a specific app or web site, for example?

2. Not a question here, but just wanted to say that I am sorry about the pace of this support exchange, and greatly appreciate your patience. The issues with our ICS files not importing all the entries are ones that we cannot recreate and are unique to these files, and so the investigation is taking a bit of time and tinkering. Thank you!

Sincerely,
George

[George]

Nice! Glad to help, Daniel.

Be sure to keep good backups of all custom code you write.

Best of luck with your project! 😀

— George

[George]

Sorry to see this Jason! I can’t recreate this. So to help us investigate this, can you please post your site’s complete, un-edited system information using the “Sharing information manually” steps outlined in this article: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks!
George

[George]

Hey Joanne,

Thanks for reaching out!

This is unfortunately not possible “out of the box”, but may be possible with some custom coding.

Another customer actually just asked about this, and so I am working on a custom code solution. I may not be able to do it, and it may take me some time to do so, but sit tight — I will post an update here with news about my custom code solution to make featured images required for community events.

Stay tuned! 😀
George

[George]

Hey Chris,

Thanks for reaching out!

Our plugins unfortunately do not have the ability to do this out of the box. 🙁

It may be technically possible, but would unfortunately require many code customizations to implement. So to implement the features you describe, you would have to write that custom code yourself or hire a professional developer to do it for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).

Sorry to disappoint! Please let me know if there are any other issues or questions I can try to help with.

Cheers,
George

[George]

Hi Ronald,

Thanks for your patience here.

In dialogue with Cliff, I learned that he actually did not author that snippet. A developer on our development team did.

It unfortunately does not look like we’ll be able to take a look at this code snippet to try and troubleshoot it. As I mentioned above, snippets like that are not supported and are just offered as starting points; they’re examples of us trying to go “above and beyond” our terms of service to help out customers with specific things.

So you will unfortunately have to take the reins on further refining or troubleshooting that snippet.

I am sorry to bear this news, but hope that you can understand given the details of what is included in our support services as described here: https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

Please let me know what you think and if there are any other issues or questions I can try to help with.

Sincerely,
George

[George]

Hey @sebastien,

I would recommend a slightly different course of action here.

First, instead of the snippet shared above, add this code snippet to your theme’s functions.php file:


add_filter( 'post_class', 'tribe_events_add_past_class_to_events', 10, 3 );

function tribe_events_add_past_class_to_events( $classes, $class, $post_id ) {

if ( ! is_array( $classes ) ) {
return $classes;
}

if ( ! tribe_is_event( $post_id ) ) {
return $classes;
}

if ( tribe_is_past_event( $post_id ) ) {
$classes[] = 'tribe-events--is-past-event';
}

return $classes;
}


Once that is done, add this CSS to the bottom of your theme’s style.css file:


.type-tribe_events .tribe-events--is-past-event {
display: none !important;
}


This works well for me and totally hides any past event from your site…let me know if it helps! 😀

— George

[George]

Hey John,

Thanks for reaching out!

At this time, it’s unfortunately only possible to reinstate the 15-minute increments by adding the following code snippet to your theme’s functions.php file:


add_filter( 'tribe_events_meta_box_timepicker_step', 'tribe_example_fifteen_minute_timepicker' );

function tribe_example_fifteen_minute_timepicker() {
return 15;
}


Let us know if that helps!
George

[Author]

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