[George]

Glad to hear about some progress here, @Edwin! And definitely stay tuned to the next release or two – we’ll get that string fixed for sure 🙂

—

As for event check-ins, no, the check-in process is not constrained by date at this time. Regardless of date, as long as you are logged into the site as an administrator you can check-in a ticket.

I hope this helps!
George

[George]

I’m sorry Linda! This is weird because I do not have this error at all…

Any improvement if you just replace the above code with this simpler version?


add_filter( 'tribe_events_excerpt_allowed_html', 'tribe_add_script_tags_filter' );

function tribe_add_script_tags_filter( $allowed_html ) {
​
$allowed_html['script'] = array(
'class' => array(),
'id' => array(),
'style' => array(),
);
​
return $allowed_html;
}


Thank you,
George

[George]

Thank you for the reply here @Nyna, and for being polite despite the bad news about our WPML integration 🙁 I’m really sorry the integration is not better at this time, or won’t be in the near future!

We are very excited about adding better integration, too, so definitely do stay tuned to http://theeventscalendar.com/blog and to your own plugin updates in your site’s wp-admin dashboard. If there are improvements in this area, they will be mentioned in the “Changelog” of the release they are part of.

I will close up this thread for now.

Best of luck with your project!
George

[George]

Sounds good Steve, thanks for your patience with this dialogue and for your interest in our plugins!

I will close up this thread for now, but before doing so would like to mention two things:

• We have a no-questions-asked refund policy, and this is truly no-questions-asked! I know I mentioned this above but just want to reiterate that if you buy a license and are not satisfied, please do not hesitate to ask for a refund. We will issue one in full immediately 🙂

• I’m closing this thread, but if other questions, comments, or concerns arise feel free to open a new thread any time.

Best of luck with your project!

– George

[George]

No worries at all here, Kathy. I really appreciate your patience with some of my questioning and for being cool/polite/understanding about our customization policies and such.

Thank you 🙂

I will close up this thread for now but would like to mention that you can always open a new thread, any time, if other issues/questions arise.

I wish you the best of luck with your customizations.

Sincerely,
George

[George]

Hey @Allyson,

Sorry to hear about similar performance issues.

You mention being hosted on a private server – can you elaborate on the setup and speed and such of this private server?

And @DeAnne, can you share links to the hosting provider you are using, and specify which hosting plan from them you are using?

—

While it is true that The Events Calendar is not as performant as it could theoretically be, on some level the hosting configuration is the main limiting factor. We have Enterprise installations of The Events Calendar that deal with enormous quantities of events and site visitors and all of that; and the performance is fine and reliable.

However, if the server itself is a low-performance server there’s a paucity of things we could do to get around that. I am very sorry about this! 🙁

One last thing to mention; we do have a Month-View caching feature that might help a bit. To enable this, head to Events > Settings > Display in your wp-admin, and find the option that looks like this:

If you enable this option and save the changes, there should be somewhat of an improvement on the month view which is the slowest view, usually. This does not help with admin-facing slowness; but just wanted to recommend something here! 🙂

Let me know what further thoughts or questions you might have, and let me know more about your hosting environments and such if possible.

Thank you,
George

[George]

Hi there,

Thank you for reporting this.

1. Can you please share your current “System Information” with us? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2. Can you clarify you have any plugin customizations on your site?

I have tried recreating this problem but cannot; I’ve tried each field there…

What specific Organizer field or fields are you able to produce this issue with?

Thank you!
George

[George]

Hey @Jenna,

I have tested this and for me, by default the shortcode actually loads all venues.

Then when I try the “limit” attribute, this works too.

So there is some other issue here on your site – I would recommend trying going to Settings → Reading in your WordPress administration area. There should be an option called “Blog pages show at most”, like in this screenshot:

If you adjust this option, does anything in your “Venues” list change?

Thanks,
George

[George]

Nice! Glad to hear this – apologies for my original misunderstanding of your issues, glad to hear we finally got it right 🙂

I’ll close up this issue, but as always, feel free to open a new thread if other issues arise.

Best of luck with your site,
George

[George]

Hey Kathy,

I’m sorry to hear about this – when you say the “parser”, can you clarify what you mean? I don’t have any errors with this code on my own site – apologies for adding another headache to this.

Is there a file someplace that stores things like the date (month) etc? Or are those passed into variables on the fly and I just see them as static data when I look at the code on the calendar page?

When you ask about “things like the date (month)”, do you mean just the literal names of months and when they occur? Because these are stored as part of the PHP language itself; WordPress, and thus The Events Calendar, just uses these features of PHP to power anything date/time-related.

Or, do you mean event data? Because event data, like the post title and content of and event, is saved in the database in the same way “normal” Posts and Pages within WordPress are. If you are asking about the “month view”, as in the grid of events itself, then it’s a mix of both “saved” items and “on-the-fly” functions; the grid is a container and as you paginate through the months, event data that is stored in the database is “pulled in” via AJAX and then placed into the container on-the-fly.

I hope this information helps.

Sincerely,
George

[George]

Hey @xwenieeeorg,

Thanks for both your patience with this, and your system information.

I cannot spot anything obviously wrong in your system information; the only variable I can spot that might worth ruling it is to update your version of WordPress. (Your system information shows your version of WordPress at 4.3, while the current version is 4.4.1 – I very much doubt this is related to your issues at all! But updating might be a good idea regardless, just to rule it out and to keep your site secure which you can only do by staying up-to-date with WordPress versions.)

---

I’m sorry that there isn’t a resolution here yet! To be clear, without having a license active on your site, the code for the plugin will still run completely normally and such. Not saying there’s not an issue here, at all, of course – just wanted to make sure this was clear.

After some research into the common causes of this sort of response I found that the most common reason for this error among our customers is that their webserver is not allowing ping access to our validation server.

So at this point I would recommend opening a support ticket with your web hosting provider, and ask them if they can see anything on their end that would explain the blocking of this validation request.

I’m sorry that this is the best course of action at this time! If I can find any other technical issues here that might be to blame, I will update this thread, but I am not able to find such things at this time and so I would recommend contacting your webhost.

Thank you for your patience with this issue!

Sincerely,
George

[George]

Awesome! I really appreciate your patience with this thread; I’ll close up this thread for now, but if other issues arise come back and open a new thread any time.

Best of luck with your sites,
George

[George]

I’m sorry to hear this! I do not have a syntax error and cannot spot a specific error in your code as you’ve copied-and-pasted it; can you copy-and-paste the actual error itself?

Apologies for the added step here; not sure what’s happening with this error but once I see the full text of the error I might be able to spot the issue.

Thanks for your patience,
George

[George]

Hey @Benjamin!

Thanks for reaching out.

That thread is indeed quite outdated, and its code is not valid. Our plugins are coded much differently these days, and so the first thing you’d need to is use the code from this article to change the word “Events” to “Classes” → https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

Once that’s done, you can change the word that precedes “Event/s” by adding this code snippet to your theme’s functions.php file below the code from the above article:


function tribe_custom_theme_text( $translations, $text, $domain ) {

$custom_text = array(
'Previous %s' => 'Older %s',
'Next %s' => 'More %s',
);

if ( array_key_exists( $text, $custom_text ) ) {
$text = $custom_text[ $text ];
}

return $text;
}

add_filter( 'gettext', 'tribe_custom_theme_text', 20, 3 );


If you use both principles together, instead of “Previous Events” and “Next Events” you will have “Older Classes” and “More Classes”, respectively.

Now, you do not have to use “Older Classes”, of course, that’s just an example of how you could change the “Previous” text to something else.

If you only to change the “Next” text to “more”, then you can just make that $custom_text variable above look like this instead of what you see in the above snippet:


$custom_text = array(
'Next %s' => 'More %s',
);


I hope this all helps!

— George

[George]

Thank you @jrummel, keep me posted on your findings!

I appreciate your patience with this.

Sincerely,
George

[Author]

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