Licence + modules

[Steve Billington]

Hi,

We are looking to develop an events website and having reviewed your set of products we are interested in purchasing and would appreciate if you could confirm the following:-

1) As we intend growing the events website using sub-sites we will wish to achieve this by creating a WordPress multi-site, initially with a single sub-site.
Could you please confirm if all your modules support WordPress multi-site working and that I can upload the module(s) on the network dashboard but activate the module(s) on each sub-site?

2 )And assuming your modules support WordPress multi-site working could you please confirm how your licensing terms apply:-

Pricing – Would a single license give me upgrades and support per sub-site or across one mulit-site?
If the license is per multi-site how would I apply the license key across the network as I would be activating the module per sub-site not at a network level?
If the license is per subsite would I have to install the module per subsite?

3) Initially we would want to purchase the Events Calendar Pro module so we can manage adding events.
We would then wish to take one of two paths:-

a) purchase the Events Tickets Plus so we could take and manage bookings

or

b) purchase the Community Events module and Community Tickets module

Based on the above migration path I need to understand if I need to purchase a license for each module?

e.g. If I had a license for the Events Calendar Pro and Event Tickets Pro modules and then at a later date I wanted to upgrade to the Community Events module and Community Tickets module do I have to purchase a license for the Community Events module and Community Tickets module and also continue renewing the Events Calendar Pro and Event Tickets Pro modules to obtain upgrades and support?

Or does the Community Events module and Community Tickets module provide the same features/functionality as the Events Calendar Pro and Event Tickets Pro modules but also enable registered users/promoters to create events and take bookings/tickets?

4) At the point we purchase the Community Events module and Community Tickets module could you please confirm how we would manage the ticket payment direct to the registered user/promoter for each event.
In your documentation you seem to indicate that their paypal account email is used but I just need to understand if we can setup a payment platform api per registered user/promoter?
You also indicate that the Community Tickets module can be integrated into supported eCommerce software and I just wanted to check if this is how we would set up direct payment?

Regards
SteveB

[Steve Billington]

Hi – Further update.

I’ve just located the fact that you offer a multi-site license for $349 so this has resolve Qu2 but would appreciate if you could consider all the other questions.

However based on the resolution of Qu2 I would appreciate if you could confirm the following:-

We will only have one sub-site active when we go-live therefore I wanted to confirm the following:-

>I would like to purchase a single license and install directly on the sub-site.
>At a later date we may go-live with further sub-sites and at some point it would be cost effective to purchase the multi-site license.
However I need to understand if that time arrives can I install the modules in the network dashboard and make the modules active on the sub-sites and export and import the data in the sub-sites that have been live so I don’t need to input all the events again?

Regards
SteveB

[Steve Billington]

Hi,

Apologies, I’ve thought of a further question that is important to us.

We will have a duplicate of the site that we will be used to solely test any plugin upgrades and developments before making the changes on the live site and I wanted to check if we would need to purchase a license or if the license for the live site allows us to operate a test site?

Regards
SteveB

[George]

Hey Steve,

I will try to do my best to answer everything you ask, but please let me know if I’ve missed anything along the way! If so, I will circle back and address what I missed. Apologies in advance if this happens!

With that being said, let’s get to your questions one-by-one – I will be skipping over Question #2 because, as you noted, there is a Multisite License specifically and this resolves that question.

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Question #1

1) As we intend growing the events website using sub-sites we will wish to achieve this by creating a WordPress multi-site, initially with a single sub-site.
Could you please confirm if all your modules support WordPress multi-site working and that I can upload the module(s) on the network dashboard but activate the module(s) on each sub-site?

“Modules” is not a terminology we use anywhere on our site, so just to keep things 100% crystal-clear, I will only be referring to our plugins. This is not snarky, but just important, because if you go to research any details about WordPress Multisite and such, “plugins” will be used there too.

YES, our plugins do generally work well with multi-site networks. The approach you suggest – where you upload to the network globally, but then only activate the plugins on a subsite-by-subsite basis, is not only support but is actually the recommended approach.

Learn more about administering plugins on Multisite Networks here → https://codex.wordpress.org/Multisite_Network_Administration#Plugins

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Question #3

3) Initially we would want to purchase the Events Calendar Pro module so we can manage adding events.
We would then wish to take one of two paths:-

a) purchase the Events Tickets Plus so we could take and manage bookings

or

b) purchase the Community Events module and Community Tickets module

Based on the above migration path I need to understand if I need to purchase a license for each module?

e.g. If I had a license for the Events Calendar Pro and Event Tickets Pro modules and then at a later date I wanted to upgrade to the Community Events module and Community Tickets module do I have to purchase a license for the Community Events module and Community Tickets module and also continue renewing the Events Calendar Pro and Event Tickets Pro modules to obtain upgrades and support?

Or does the Community Events module and Community Tickets module provide the same features/functionality as the Events Calendar Pro and Event Tickets Pro modules but also enable registered users/promoters to create events and take bookings/tickets?

• Community Events, Community Tickets, Events Calendar Pro, and Event Tickets Plus do not overlap in terms of functionality. Each one provides its own “silo” of functionality and so, no, buying one plugin does not afford the functionality of another plugin. The functionality of each can only be acquired by buying a license for each.

• A license is required for each plugin. If it has its own product page here on http://theeventscalendar.com, then it does not share features with another plugin elsewhere on the site, and using it requires buying a license specifically for it.

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Question #4

4) At the point we purchase the Community Events module and Community Tickets module could you please confirm how we would manage the ticket payment direct to the registered user/promoter for each event.
In your documentation you seem to indicate that their paypal account email is used but I just need to understand if we can setup a payment platform api per registered user/promoter?
You also indicate that the Community Tickets module can be integrated into supported eCommerce software and I just wanted to check if this is how we would set up direct payment?

• At this time, you can only share revenue to users/promoters via PayPal. You ask if a separate payment platform/API is possible. It is technically possible in some hypothetical sense, but not something supported out-of-the-box, so you would have to literally customize the code of the plugin.

• In regards to Community Tickets being integrated with eCommerce software, what this means is, for example, an eCommerce platform like WooCommerce. WooCommerce is what we recommend for use with Community Tickets. As far as whether this enables direct payment or not, well, it may indeed make it easier, but what I wrote about PayPal being the only method for sending money to users/promoters is still true. WooCommerce – and various extensions for it – would allow you to collect money in other ways, and would allow people who are buying tickets to but them with more things than just PayPal, but it does not change much about your paying of promoters on the site.

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Question #5

We will have a duplicate of the site that we will be used to solely test any plugin upgrades and developments before making the changes on the live site and I wanted to check if we would need to purchase a license or if the license for the live site allows us to operate a test site?

You will not need a license for this site at all – to be clear, licenses to not enable any functionality, and so the plugins work totally fine without the license key being entered at all. So, licenses just sign up a domain name for support and for automatic updates.

However, since these domains would be “test” sites, what you can do is just head to http://theeventscalendar.com/my-account/downloads at any time and manually install + update this software on the test site. No license is required to then play around with things and test these out, and the code will be 100% exactly the same as it would be on your actual live site. You could then enter the license keys on JUST the live sites, to sign them up for the support and automatic one-click updates that you have paid for.

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I hope all of this information helps!

Thank you,
George

[Steve Billington]

Hi George,

Many thanks for such a comprehensive reply.

Based on your reply just a couple of points to clarify:-

Reply to Qu5
In your reply to Qu5 you provided a link to download any of the plugins.
However accessing the link it appears you need to be registered and have an active account.
I can’t seem to find any way to register an account so I can test out the plugins unless I purchase at least one plugin, is that correct?

If so not a problem as I’ll purchase a license for Events Calendar Pro.
However I would appreciate if you could confirm if I purchase a single license for Events Calendar Pro will this allow me to download and try out ALL of the other plugin PRO versions?

Reply to Qu4
I’ve checked out the ‘Orders’ screenshot for the Community Tickets PRO plugin and from this it would appear that each event organiser would register on our site and they provide their email address related to their paypal account and that we can set a commission rate. Am I correct?

Regards
SteveB

[George]

Hey Steve,

Good questions – apologies for not clarifying some of our account/user login configurations thus far.

You unfortunately cannot really register an account here unless you buy a license; accounts are created in the checkout process. Once you have one account you can just keep using that account for all your other licenses.

However, at this time you cannot buy Events Calendar Pro and then have access to all other licenses/downloads. Each license only comes with one license key and one download/access to that one specific plugin.

So, unfortunately to “trial” or “demo” another plugin, at this time the process is to buy a license, play around with the plugin, and then if you need to refund it because it’s not for you, request a refund within the first 30 days after your purchase using the steps here → https://theeventscalendar.com/knowledgebase/refund-policy/

So, when you ask this:

if I purchase a single license for Events Calendar Pro will this allow me to download and try out ALL of the other plugin PRO versions?

No, this is the not the case 🙁

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I’ve checked out the ‘Orders’ screenshot for the Community Tickets PRO plugin and from this it would appear that each event organiser would register on our site and they provide their email address related to their paypal account and that we can set a commission rate. Am I correct?

Yes, this is correct 🙂

— George

[Steve Billington]

Hi George,

Many thanks again for your prompt reply.

It would have been nice to purchase a PRO version of one plugin and then have the option to download other plugins to test out before purchasing.
However I can understand why this is not offered.

To confirm we’ll be purchasing Events Calendar PRO in the near future and we will evaluate the other plugins as the site grows.

Many thanks again

Regards
SteveB

[George]

Sounds good Steve, thanks for your patience with this dialogue and for your interest in our plugins!

I will close up this thread for now, but before doing so would like to mention two things:

• We have a no-questions-asked refund policy, and this is truly no-questions-asked! I know I mentioned this above but just want to reiterate that if you buy a license and are not satisfied, please do not hesitate to ask for a refund. We will issue one in full immediately 🙂

• I’m closing this thread, but if other questions, comments, or concerns arise feel free to open a new thread any time.

Best of luck with your project!

– George

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