[George]

I’m really sorry to hear about this! This behavior is not behavior I can recreate.

I would recommend deactivating ALL plugins except for just these ones only:
• The Events Calendar
• Events Calendar Pro
• The Events Calendar: Community Events

1. In this state, how do things behave?

2. If issues persist, then what if you leave your site in this state, but then also activate a default theme like Twenty Twelve or Twenty Sixteen? How do things behave in this state?

Thank you!
George

[George]

Hey Ralf,

Thanks for reaching out!

If I understand your question correctly, it sounds like you are essentially trying limit by Category and also limit by the event. So that you can see one event happening over both days—anything else that is NOT this event will not show up.

Is this accurate? If not, I apologize for my misunderstanding; try explaining things again, perhaps in this simple contrast:

• What is currently happening?
• What do you WANT to happen instead?

---

Last thing to note here: we unfortunately cannot help with code customizations at all. So what you want to do here might not be possible without such customizations, in which case you’d have to write the code yourself or hire a professional to do it.

We cannot help with customizations, so in case this is one I just wanted to make that clear early so you can set your expectations!

Please read more about this here ? https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

Thank you!
George

[George]

Hey @Josh,

We unfortunately can’t help with code customizations or modifications and such. Please read more here ? https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

As a bit of advice, to try and help a bit, I would recommend maybe playing around with PHP’s $_GET super-global. Not familiar with this? Well, while you can Google around for more details on it, one thing it provides is often some information about the current URI.

I would recommend adding code like this just for testing and tinkering purposes:

var_dump( $_GET );

Add that somewhere in the header of your site, then go to different URLs. You should see different values returned for different pages, based on the URL.

You can hopefully then use that to selectively show things on only certain category pages and not others, etc.

Something more WordPress-specific might be to do a similar sort of checking-and-testing, but with the global WP_Query. How to do that? Well, again, throw a var_dump() into your site header to see how it works and tinker—something like this:


global $wp_query;
print_r( $wp_query );


I hope these tips help you filter and selectively display your customizations.

Cheers!
George

[George]

Sounds good! I will keep this thread open so that you can post how things behave.

Let us know how it goes!

[George]

Awesome! Glad to have helped. While I’ll be closing this particular thread, open a new thread any time if there’s anything else we can help with along the way.

— George

[George]

Hey Dustin,

Thank you for your follow-up, but from your reply it’s not clear if the theme itself was tested. We have another report of the Philosophy theme not working well with our plugin, and I cannot recreate your problems, so please try these exact following steps:

1. Deactivate EVERY PLUGIN on your site except for only The Events Calendar, Events Calendar Pro, Event Tickets, Event Tickets Plus, and WooCommerce. If there is any plugin on your site other than just these five, deactivate those plugins.

2. Activate a default theme like Twenty Twelve or Twenty Sixteen.

3. Try those events settings again and see how things behave.

Let us know what you find!
George

[George]

Thank you for this—in regards to the system information, can you clarify what you mean when you say “cannot load tribe-app-shop”?

There are no “app shop” requirements or anything here; all you have to do to share system information is use the settings page called “Help”, then copy and paste ALL of the system information there into a reply here. This page covers the exact process ? https://theeventscalendar.com/knowledgebase/sharing-sys-info/

---

If you cannot access the “Help” settings page, then please try all of the steps on this page ? https://theeventscalendar.com/knowledgebase/testing-for-conflicts/. After EACH STEP in that process, try getting to the settings page again and see if it works any better.

What do you find?

Thank you,
George

[George]

Glad to hear it—thank you for these updates!

Cheers,
George

[George]

Hey Jacky,

Events Calendar Pro and Community Events are separate add-ons. So, in your question you ask, “should I just buy the Event Pro when I renew the licence or is community better.” Community Events is not better or worse, it just provides different features than Events Calendar Pro.

If want both sets of features, you need both plugins. If you only need event submissions, then you only need Community Events and not Events Calendar Pro.

I hope this helps.

Finally, you ask, “Also how do I get the list to display as pictures profile?” I addressed this in your other thread, so check on that thread for a longer reply—but unfortunately it is not possible without extensive custom coding.

Thank you,
George

[George]

Hey Maria,

Thanks for your follow-up. I am sorry to keep bearing bad news here, but it is not the case that a simple modification of code will make this work. 🙁

Please let me know if I can try to help with anything else.

George

[George]

Hey Betsy/Andrea,

Thank you for reaching out.

Showing data in a custom column is something that would require custom coding, which we are not able to help with. So you will have take the reins on this; tinker and research online to figure it out; and/or hire a professional to implement your customizations if you see fit.

To try and offer at least some useful advice here, though, I would recommend using the get_post_meta() WordPress function on attendee objects.

You can read more about that function here: https://developer.wordpress.org/reference/functions/get_post_meta/

Code like this should be a good start:

$meta_data = get_post_meta( $item['attendee_id'], Tribe__Tickets_Plus__Meta::META_KEY, true );

Now, how do you get the attendee ID in the first place, as in the above code? There are many ways and it depends on your needs, and so you will have to determine this on your own or hire a professional to help.

I would recommend exploring existing code, though, first—just to see how the plugins themselves add data to columns and/or display data from individual ticket fieldset fields. That code above, for example, is from this file in Event Tickets Plus:

event-tickets-plus/src/Tribe/Meta/Export.php

Any file in the src/Tribe/Meta folder might be worth reading, in fact—that’s where most of the fieldset-related stuff happens.

I hope this all helps!

Best of luck with your custom coding.

— George

[George]

Sorry to hear this, Stephen! This is likely arising from a conflict with your theme.

To help investigate this, can you post a link to the actual events page please?

And can you then also post the site’s “System Information”? Here is how to do that ? https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you,
George

[George]

Hey @Atmedia,

Thanks for reaching out!

This is unfortunately not possible. 🙁 You could, of course, set the stock of the ticket to “1”, but to make it impossible to set it higher than 1 is not something our plugins do on their own.

So to implement the features you describe, you would have to write that custom code or hire a professional developer to do it for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).

Thank you,
George

[George]

Thanks for clarifying, @Julie! There is unfortunately no way to have an automatic assigning of categories as described here—you’d have to custom-code this or hire someone else to code it for you. 🙁

Sorry to disappoint!
George

[George]

This reply is private.

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