George

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Viewing 15 posts - 3,571 through 3,585 (of 10,499 total)
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  • in reply to: Add on Event Calendar Pro #1118073
    George
    Participant

    Hey @Jacky,

    Adding Events Calendar Pro will not necessarily erase customizations to your Community Events plugin, but this all depends on how you have implemented the customizations specifically.

    We cannot help with customizations, and so the management of that custom code is a responsibility you’ll have to shoulder and figure out, but installing Events Calendar Pro alone should not break or delete customizations.

    Next, you ask, “Also can you set pictures for a community event view?” This is unfortunately not included out-of-the-box, so to make some sort of photo view you would have to custom-code it or hire someone to build out that customization for you.

    Sorry to disappoint!
    George

    in reply to: States Other than the US in the default content. #1118057
    George
    Participant

    Hey Chris,

    At this time only US states are supplied in the code out-of-the-box, in terms of “default content.” Venues can, of course, use addresses for anywhere in the world….

    Sorry for this ethnocentrism on our part, if it can be called that—we are working on a more robust set of default content options for some future release, and while I don’t have a specific ETA for this at this time it’s something on our radar.

    If you want to modify this at this time, the only way would be to head to the Tribe__View_Helpers class and find its loadStates() method, then alter what states are returned there.

    You can find this in any plugin of ours, in its /common folder at this file path:

    common/src/Tribe/View_Helpers.php

    Thank you,
    George

    George
    Participant

    Hey Cindy!

    Thanks for reaching out. There is unfortunately no way to have the complete calendar—or any of the complete calendar views—on any page other than the main events page.

    The only approximations our plugins provide is the set of widgets and shortcodes that are described in these two articles:

    • https://theeventscalendar.com/knowledgebase/events-calendar-widgets/
    • https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

    Sorry to disappoint!
    George

    in reply to: Show one category in photo view on home page #1117984
    George
    Participant

    Hey there!

    We unfortunately cannot help with custom coding, either in terms of writing it ourselves or in troubleshooting custom code written by yourself or others.

    So we will not be able to help see these customizations to the end. If you need assistance with any custom coding, please consider hiring a professional to assist you. We have a list of great developers here → http://m.tri.be/18k1 (and we have no affiliation with any of these folks–they’re simply some well-respected names in the community that we’ve compiled).


    Now, all of this being said, it seems that the core of your question comes down to specifying an Event Category in a WP_Query.

    You’re pretty close, so I wanted to try and offer at least some assistance here!

    You mention currently having something like this:
    'cat' => 'featured'

    Try specifying the taxonomy as tribe_events_cat instead, like this:
    'tribe_events_cat' => 'featured'

    ☝️ That’ll help filter things by Event Category; not by “tag” or by “post” category, but just event category.

    You’ll have to take the reins from here, but I hope this helps!

    George

    in reply to: Questions or malfunction #1117966
    George
    Participant

    Hey David,

    Thanks for reaching out! I will address your questions in reverse order:


    2. Is it possible to display a list of Attending with full name in event page?

    ☝️ This is unfortunately only possible with some advanced custom-coding and custom designing on your site. We’re not able to help with custom coding, so you would have to add the custom coding yourself or hire someone to build it out. Sorry to disappoint!


    1. I can not change and save Events URL slug and Single event URL slug. why?

    ☝️ I cannot recreate this issue on my own site, so there could be a code conflict with your theme or another plugin on your site.

    To help investigate if this is the case, can you post your site’s complete System Information as described here? ? https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thanks!
    George

    in reply to: getting license key 'not valid' messages in error #1117964
    George
    Participant

    Sorry to hear this @deshub!

    I would recommend manually performing the update to Events Calendar Pro 4.1.3, and then trying to enter your license key into the options again.

    To do this, head over here to get the latest version of Events Calendar Pro and any other premium-licensed plugin you’ve paid for ? http://theeventscalendar.com/my-account/downloads

    Try updating and see if it helps!

    — George

    in reply to: Completed Finnish translation #1117959
    George
    Participant

    Thank you for sharing this, Roni!

    We actually no longer manually implement translations—translations are community-driven, with some approval/moderation support from us of course.

    To learn about sharing translations for both The Events Calendar and for any premium add-ons, check out these tutorials here:

    • Translating The Events Calendar: http://theeventscalendar.com/knowledgebase/translating-the-events-calendar/

    • Translating our premium add-ons: https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

    • Changing the language on your site: https://theeventscalendar.com/knowledgebase/changing-the-language-on-your-calendar/

    I hope these articles help!
    George

    in reply to: New Issue 502 Error with Event Calendar Pro #1117956
    George
    Participant

    Hey Lisa,

    Thanks for reaching out! You mention using Event Calendar Pro 3.9.1, which right off the bat is likely the source of the issues here.

    If not, then it least has to be updated before any other support steps can be taken.

    The current version of Events Calendar Pro is current 4.3.1—you can get the files for that version here any time ? https://theeventscalendar.com/my-account/downloads/

    Cheers!
    George

    in reply to: Something not right…. #1117953
    George
    Participant

    Hey @Mattboggs,

    Thanks for reaching out! While we cannot log into customer sites (in case that’s what you meant by “take a look under the hood”), we can definitely help out here.

    To get the ball rolling, can you address the following pointed questions in the order they appear? Thank you in advance if so!

    1. What plugins are activated on your site? Not just installed—but activated?

    2. What specific problems do you face?

    3. What is your site’s “system information”? Please paste the whole, complete, un-edited System Information from your site into this thread. Here’s how to do that: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    ☝️ The information resulting from these above questions should help a lot!

    Cheers,
    George

    in reply to: Integrate Events Calendar Pro on page #1117949
    George
    Participant

    Hey @Earthtribe,

    Thanks for reaching out. Unfortunately, The Events Calendar and Events Calendar Pro cannot be embedded into WordPress pages.

    The calendar views all exist at only one location. This is the “events URL slug” in your Events settings panel, and is most commonly /events or /calendar.

    A calendar cannot be inserted into a page.

    We do have widgets and corresponding shortcodes that approximate the functionality of the main calendar views, but are not the actual calendar—they are just widgets/shortcodes, so not all functionality carries over. But many folks use these to great effect. You can learn about these widgets/shortcodes at the following two URLs:
    https://theeventscalendar.com/knowledgebase/events-calendar-widgets/
    • https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

    If you were using a custom code solution before to embed calendars, and no longer have that code, then unfortunately that code is lost to the world. 🙁 We do not have it, and we are not able to help write custom code or troubleshoot existing custom code as described here (please read this page!) ? https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

    Sincerely,
    George

    George
    Participant

    Hey Mark!

    Thanks for reaching out, and for your interest in our plugins. To get both features you describe here, unfortunately, you would need all of the following plugins:

    • The Events Calendar (the core plugin for events, which is needed for any events functionality)
    • Filter Bar (the category filters)
    • Event Tickets (core plugin that allows for free registration/RSVP to events)

    If you want to charge money for event registrations, i.e. sell tickets, essentially, then you would need to also add these two plugins:
    • WooCommerce
    • Event Tickets Plus

    George

    in reply to: Discount on Event Tickets Plus Business License #1117944
    George
    Participant

    This reply is private.

    in reply to: Events Pro not working with new theme. #1117941
    George
    Participant

    This reply is private.

    in reply to: Can't change the standard stylesheet #1117934
    George
    Participant

    Sorry to hear this, @Jorge!

    The fields work for me, so I’m a bit puzzled why this is happening.

    1. To help investigate, I know you already posted some plugin versions and such, but I would recommend posting your complete, un-edited system information. Learn how to do that here ? https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    2. Next, does anything improve if you activate a default theme like Twenty Sixteen or Twenty Twelve?

    Cheers!
    George

    George
    Participant

    This reply is private.

Viewing 15 posts - 3,571 through 3,585 (of 10,499 total)