[George]

Hey Silvia, we are definitely working on it and have introduced support for the core plugin, The Events Calendar, already ? https://theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml/

For our other add-ons and premium offerings like Events Calendar Pro, Facebook Importer, Event Tickets Plus, etc., however, these will still unfortunately take several months at minimum. 🙁

I’m sorry to disappoint! We totally agree about multilingual features being nearly essential these days; WPML and other plugins do some odd, idiosyncratic stuff, though, and it is a laborious process to make sure our code works with their unique methods of doing things.

Please let me know if there’s anything else I can try to help with!.

Sincerely,
George

[George]

Thanks for reaching out, James!

Changing the trigger is indeed technically possible, but would require diving into the plugin code directly and, well, manually changing the code that triggers the email yourself.

We cannot help with code modifications and such (click here), so you’ll have to take the reins on this change yourself or hire a professional to make the change for you.

As a quick bit of advice to help you get started, though, to find all of the relevant code for the email actions for WooCommerce, head to this file in your Event Tickets Plus plugin files:

event-tickets-plus/src/Tribe/Commerce/WooCommerce/Email.php

You’ll see there that the email is “triggered” upon the firing of the action wootickets-send-tickets-email, i.e.:


// Triggers for this email
add_action( 'wootickets-send-tickets-email', array( $this, 'trigger' ) );


So to modify things, do a “find in folder” search for the term , and you’ll see that the actual action call is located in this file:

event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php

☝️ That file is what connects the action to the “Complete” order status, so from here your task would be to head into that file; un-hook the action from the “Complete” order status; and then re-hook the action somewhere else that better suits your needs.

Best of luck with your customizing!
George

[George]

This reply is private.

[George]

Hey Maria,

Thank you for reaching out. I’m sorry to bear this news, but at this time our Events Calendar Pro plugin does NOT fully support WPML and so this is likely a result of that lack of support.

I do not have an ETA on when a fix for this and other WPML issues in Events Calendar Pro will arrive, but it’s something we’re always working on and hope to improve measurably before 2017.

Sorry to disappoint!
George

[George]

Hey Julie,

Thanks for reaching out. What you describe sounds like it wouldn’t be possible without extensive code customization. 🙁

Just to be sure, though, can you clarify and elaborate on exactly what you are trying to do? I had a hard time figuring out this exact description of things:

set the category in woocommerce for a ticket in created in the event page the same as the event

Are you saying that, for example, if you have an event that you want to be in the event category “Barbecue”, you want any tickets on this event to automatically be given the WooCommerce category of the same name, “Barbecue”, upon creation?

Thank you!
George

[George]

Hey Donald,

There is unfortunately no way to limit the recurring events display in the admin.

There are two details that may be helpful, though:

1. First, you mention the event “never ends.” If this is truly necessary, then of course keep this “never-ending” configuration in place! However, if you can make do with a finite series of events, then limiting the events to a finite period would, of course, reduce the volume of events in the admin. Again: this may not be a helpful tip, because your series may truly be never-ending (or at least “indeterminately-ending”). But I just wanted to touch on this in case it’s handy.

2. As you add other events, they will populate the admin, and will be interspersed in the admin amidst the recurring event instances in that never-ending series. So as you add more events that have other dates, etc., things may be a bit simpler to navigate.

I hope this is useful—let me know if there’s anything else I can try to help with!

George

[George]

Hey Nigel,

Thanks for reaching out, and for your interest in our plugins!

This is unfortunately not possible with our plugins at this time:

I want to be able to add different views of the calendar on different pages.

A simple template modification is unfortunately not enough to facilitate the addition of the calendar views on other pages. At this time, the plugins only support having the main calendar views at one location. 🙁

The closest thing we have is the set of widgets that come with Events Calendar Pro. The “Mini Calendar” widget is similar to the “month” view, for example—but not quite the same. To learn more about these widgets, check out this page here ? https://theeventscalendar.com/knowledgebase/events-calendar-widgets/

The Pro widgets can also be displayed via shortcode, as described on this page ? https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

I hope this helps!
George

[George]

Hey Silvia,

Thanks for reaching out, and for your interest in our plugins!

Our plugins unfortunately do not support multilingual functionality. 🙁 They are not compatible with WPML, for example, or any similar plugin.

If you are using only The Events Calendar, then you may be able to use WPML with it to some degree by setting it up exactly as described/prescribed in this article ? https://theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml/

Our premium add-ons are still not fully integrated yet. I’m sorry to bear that news!

Sincerely,
George

[George]

Hey Luis,

Thanks for your question:

My question is if I am selling a ticket to an event and I want each person who purchases a ticket to use a unique reg number in order to complete the purchase does your plugin support such a feature?

☝️ This is unfortunately not provided by our plugins at this time. So our plugins on their own would not provide the functionality you describe in your example situation.

I’m sorry to disappoint!
George

[George]

Excellent! 😀

[George]

Ah, looks like I was misunderstanding things! Sorry for that. As it stands, the plugins will not overwrite default categories that exist on the events already in the iCal File. So both/all categories will be applied; none auto-deleted.

At this time there are no plans to alter this behavior, but I hope this helps clarify the behavior things for now.

If there’s anything else I can try to help with, open a new thread any time!
George

[George]

Thank you for confirming this!

We’ve indeed worked with the Woo folks on the last Sensei conflict, and had a resolution for that in just a few short weeks. Hopefully this new bug has a similarly-quick turnaround!

I don’t have a specific ETA for the arrival of that bug at this time, nor any specific action I can recommend you take, but I just wanted to confirm that since it’s clear there’s a conflict here we will be working on fixing this as soon as possible.

Sincerely,
George

[George]

Thank you for this information! There is little we can do with this information because many folks use our plugins on GoDaddy hosting with no such issues 🙁

One last question I’m curious about: how many events do you have, roughly? Hundreds? Thousands? Hundreds per month? Thousands per month?

[George]

This reply is private.

[George]

Thank you for sharing this!

All of this information confirms that you are using the most recent, up-to-date versions of our plugins. Excellent—this means that the strings you are looking for do exist.

To change the strings you mention, there are a few different ways to do this. For the words “Event”, “Venue”, and “Organizer”, we have some simple filters that make it very easy to change these words to something else. You can learn about those filters in these two articles:

• https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/
• https://theeventscalendar.com/knowledgebase/relabeling-the-venue-organizer-sections-in-event-meta/

If you want to just translate words, then this is possible using the methods in these articles:

• Translating The Events Calendar: http://theeventscalendar.com/knowledgebase/translating-the-events-calendar/
• Translating our premium add-ons: https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/
• Changing the language on your site: https://theeventscalendar.com/knowledgebase/changing-the-language-on-your-calendar/

I find all of the strings you mention here, so there should not be an issue with these translation methods.

Finally, f you want to get very granular and specific about your word-changing, you can use the methods outlined here instead:

Custom Wording in the Calendar

Explore these options and try out the one that seems most applicable for your needs; if specific issues arise when trying one of the above methods, let me know!

George

[Author]

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