Geoff B.

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Viewing 15 posts - 1,096 through 1,110 (of 9,860 total)
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  • in reply to: Admin area broken #1383030
    Geoff B.
    Member

    Good evening Mark and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the admin area being wonky.
    I would love to help you with this topic.

    You were on the right track.

    What is going on is that there are too many columns to display for the size of your screen in the Events admin area.

    The solution is to reduce the number of those columns (or get a larger screen).

    You can do that by clicking on Screen options (located at the top right of the admin screen).
    Simply untick unnecessary columns and the admin screen will look great again.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: The calendar does not appear at all just the discription #1383022
    Geoff B.
    Member

    Good evening Paul and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about calendar not displaying at all on your site.
    I would love to help you with this topic.

    The first thing I would recommend is trying different settings for Events Template under Events -> Settings -> Display.

    Please make sure that you are emptying your cache plugin’s cache.

    If that does not work, could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Best regards,

    Geoff B.

    in reply to: Customize main page #1383017
    Geoff B.
    Member

    Hey Vyacheslav,

    You are correct, the mini-calendar view (by default) is not exactly like the example you provided.

    However, the functionality is very similar in the sense that when you click on a date it changes the content of the list.

    That means that with some customization work on your end, you could achieve what you are looking for. Probably by creating a custom page template.

     

    Just to set expectations, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues.

    We unfortunately do not provide complete support for customization.

    You might want to read our Themer’s guide to get a sense of how that works.

    If coding is not really your cup of tea, you could always hire one of our recommended customizers to do the customization for you.

    I wish I had a better answer for you, but for now it’s the best one I have unfortunately.

    Best regards,

    Geoff B.

    in reply to: RSVP Fields not appearing #1382192
    Geoff B.
    Member

    Hey Ben,

    Thank you for writing back.
    I agree with you, the recommended plugin is a surprising suggestion.

    I do not believe that will help with your situation.

    I was wondering if you had any ideas / fixes for this issue?

    Well, the “quick fix” is to remove line 38 of your functions.php file.
    The obvious downside is that might break some of your theme’s functionality or styling (you would have to test to find out).

    Another solution would to try to see if you could not update the version of Superfish being used in the theme.

    Finally, with some code, you could dequeue Superfish in Tribe (calendar) related pages. If coding is not really your cup of tea, you could always hire one of our recommended customizers to do the customization for you.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Status wheel not stopping #1382191
    Geoff B.
    Member

    This reply is private.

    Geoff B.
    Member

    This reply is private.

    in reply to: Recurring Events not showing all dates #1382188
    Geoff B.
    Member

    This reply is private.

    in reply to: Customize main page #1382187
    Geoff B.
    Member

    Good evening Vyacheslav,

    It looks like you have successfully used the mini-calendar widget.
    Good job!

    If you wanted to, you could completely change the look of the widget to get closer to the example you provided. You might want to read our Themer’s guide to get a sense of how that works.

    Is there anything else I can help you with on this topic ?

    Best regards,

    Geoff B.

    in reply to: Errors on active Events Calendar Pro #1382181
    Geoff B.
    Member

    Good evening Ernesto,

    I am super glad that almost everything is solved.

    The remaining problem can only be located by allocating the right “user” and permissions to the different files and folders on your web server. In other words, on a typically configured WordPress install, that warning message would not get produced.

    The good news as we talked about is that this will not have any real negative consequence (apart from being annoying).

    Another question, Is event calendar compatible with WPML plugin, right ?

    Yes it is.
    I highly recommend reading and using the following guides:

    1. https://theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml/
    2. https://theeventscalendar.com/knowledgebase/creating-translations-for-events-using-wpml/

    Best regards,

    Geoff B.

    Geoff B.
    Member

    This reply is private.

    in reply to: Only one ticket type adds to cart #1382172
    Geoff B.
    Member

    Good evening Waseem,

    Thank you for writing back and for the system info.

    I just edited my previous CSS and added the !important argument to it.
    Would you mind giving this another try (and make sure you clear the cache after) ?

    .tribe-events-tickets .woocommerce .quantity input {
    position: relative !important;
    }

    Other than that, I suspect that the issue stems from the customizations for our plugins found in Eventica or your Eventica child theme.

    These customizations probably just need a bit of updating (as our plugins have evolved since they were created).

    Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Best regards,

    Geoff B.

    in reply to: Order processed, payment taken but no tickets allocated #1382150
    Geoff B.
    Member

    This reply is private.

    in reply to: Adding content at the top of the calendar page #1382127
    Geoff B.
    Member

    Good evening Sharmane,

    I am glad that did the trick for you.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Status wheel not stopping #1380443
    Geoff B.
    Member

    This reply is private.

    in reply to: Events page broken when WPML is active on Pro theme #1380442
    Geoff B.
    Member

    This reply is private.

Viewing 15 posts - 1,096 through 1,110 (of 9,860 total)