Cost field not showing up in Events Calendar when using Events Ticket

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Home › Forums › Calendar Products › Events Calendar PRO › Cost field not showing up in Events Calendar when using Events Ticket

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  • October 9, 2017 at 11:43 am #1361200
    B Ingram
    Participant

    Hello Geoff,

    I was finally able to get logged into the premium forum and posting my reply for support on correcting the issue with the Events Ticket Plus cost field not showing up while using Events Calendar. I am referencing the current thread: https://theeventscalendar.com/support/forums/forum/events/events-calendar-pro/

    Please let me know if you need anything else.

    Thanks,

    B.

    October 9, 2017 at 11:45 am #1361203
    B Ingram
    Participant

    This reply is private.

    October 11, 2017 at 11:07 pm #1362418
    Geoff B.
    Member

    This reply is private.

    October 15, 2017 at 9:09 am #1363937
    B Ingram
    Participant

    This reply is private.

    October 18, 2017 at 12:48 am #1365169
    Geoff B.
    Member

    This reply is private.

    October 19, 2017 at 10:24 am #1366090
    B Ingram
    Participant

    This reply is private.

    October 20, 2017 at 12:21 am #1366328
    Geoff B.
    Member

    This reply is private.

    October 20, 2017 at 12:54 pm #1366777
    Geoff B.
    Member

    This reply is private.

    October 26, 2017 at 9:38 am #1369399
    B Ingram
    Participant

    This reply is private.

    October 26, 2017 at 11:16 am #1369497
    Geoff B.
    Member

    This reply is private.

    October 26, 2017 at 12:05 pm #1369526
    B Ingram
    Participant

    Hi Geoff,

    Thank you! I guess I still am not seeing it working because the cost still says free even though I have added the product. What am I missing? Do I need to remove the Ticket RSVP? I think there are a few steps I am still missing.

    Thanks,

    B.

    October 27, 2017 at 9:39 pm #1370546
    Geoff B.
    Member

    Good evening B.,

    Let’s see what is going on then.
    Just to make sure, can you confirm you did swap your theme’s functions.php file with mine ?

    And just to be extra sure, did you unzip that file first ?

    With that in mind, could you please tell me which product you just added so that I can take a look at it and see what is going on ?

    Hang in there!

    Geoff B.

    October 30, 2017 at 9:23 am #1371473
    B Ingram
    Participant

    Hello Geoff,

    No sir, I did not add anything as I had asked you if you would. I am not comfortable doing it, so could you and let me know when I can test again because I think I have other troubles and need to see why the page isn’t changing. I am trying to hang in there.

    Thanks,

    B.

    October 30, 2017 at 10:22 pm #1371931
    Geoff B.
    Member

    Good evening B.,

    I am terribly sorry for the misunderstanding.
    Let me clarify.

    Unfortunately, I cannot change these files directly on your server.
    That is due to our company liability and support policies.

    But, I can provide you the modified file (which I did).

    If you are not confortable changing the file on your server using FTP or File Manager, perhaps you could reach out to your web hosting provider?

    I wish I had a better answer for you, but for now it’s the best one I have unfortunately.

    Best regards,

    Geoff B.

    October 31, 2017 at 12:13 pm #1372421
    B Ingram
    Participant

    Hi Geoff,

    Ok, I understand and will give it a shot. Do I need to unzip the folder and upload a single file or are there multiple files?

    Thanks,

    B.

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