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January 11, 2016 at 9:14 pm in reply to: Event Notice deprecated and ticket selection layout #1054287
Geoff B.
MemberGood evening Robert,
I am sorry to hear that the CSS file is a bit hard to read.
As I do not have a copy of the virtue theme, I cannot know for sure why the CSS file seems to be displaying on 1 line.
It could be that the CSS file is minified (purposely put on 1 line to save on space) or perhaps it’s a matter of opening the file up in a text editor that is CSS friendly.
Either way, I’ll try my best to help you fixing things to your liking.
CSS rules can apply to many elements on the page. They typically follow the following structure:
- name of the elements impacted {css rule; css rule;etc;}
In this case the one that’s causing problems is
https://gist.github.com/GeoffEW/3fe6e940dca51357874f
More specifically the rule position:absolute; which should be replaced for position: relative; as a starting point.
But to make sure that rule change does not impact the display of the + and – buttons elsewhere, I recommend using a new rule. In CSS when you make a rule very specific to a certain context, it takes precedence over any other rules.
In this case, adding the .kt-event-sidebar class should do the trick.
Here’s how that new rule should lookhttps://gist.github.com/GeoffEW/1cde9c17a0df014d9613
From there you will still have to add 2 new rules (#content .kt-event-sidebar .quantity .plus and #content .quantity .kt-event-sidebar .minus) to fine-tune the position of the buttons (the top, right and bottom values).
Let me know how that works for you.
Have a great day,
Geoff B.
Geoff B.
MemberGood evening Carly,
I am glad you made some progress and that my comments were helpful to you.
1) The Javascript file that controls adding the breakpoint calculation for the container.
The mobile breakpoint control can be tweaked by taking a look at the following files:
- /wp-content/plugins/the-events-calendar/common/src/functions/template-tags/general.php (around lines 654 and 1569)
- /wp-content/plugins/the-events-calendar/src/resources/js/tribe-events.js (from lines 1091 to 1200)
2) The CSS file that sets the breakpoint for the calendar (Adding the filter is my case is not allowing me to override the breakpoint, so I need to try changing it in the source file if my theme is prohibiting the function from working).
If possible, I would recommend doing using your own CSS files instead of modifying the core ones. But to answer your question, there are 2 CSS files that control the mobile display.
Which one to use will depend on your setting for Default stylesheet used for events templates found under Events -> Settings -> Display.
All 2 files are located in/wp-content/plugins/the-events-calendar/src/resources/css:
- tribe-events-full-mobile.css
- tribe-events-theme-mobile.css
Let me know if you have any other question.
Have a wonderful night,
Geoff B.
Geoff B.
MemberThis reply is private.
Geoff B.
MemberGood afternoon Barton and welcome to the Tribe!
Thank you for bringing this to our attention.
We apologize for the inconvenience this is causing.
The good news is that there is currently a bug ticket open to address that issue specifically.Although we cannot commit to a specific bug fix date at this point, please rest assured that we are working as quickly as we can.
So thank you for your patience and understanding and stay tuned, we will get back to you as soon as possible.
Is there anything else I can help you with today ?
Have a great weekend,
Geoff B.
Geoff B.
MemberGood afternoon Kimberly and welcome to the Tribe!
Thank you for your question.
I am not sure if your preferred solution would be to remove/hide the sidebar altogether on the events pages or if you would prefer adjusting the way elements are presented on the page so that the blog’s sidebar is not displayed below the event info ?
Either way, the good news is it is totally feasible and will be glad to guide you through the process.
Also, could you please provide a link to the page in question please ?
Have a great weekend,
Geoff B.
Geoff B.
MemberGood afternoon Kaare and welcome to the Tribe!
Thank you for your question.
Using the Events Calendar Pro provides you with several shortcodes that include specific parameters.
Perhaps using a shortcode with the “organizer” parameter set to yourself could do the trick ?
Let me know if that could work for you ?
Have a great weekend,
Geoff B.
Geoff B.
MemberGood afternoon Thomas and welcome to the Tribe!
Thank you for your question.
At this point, your best bet to include the different views of the Events calendar in other pages are to use one of our shortcodes OR through the use of our Widgets (by displaying a widget area in lieu of content in the page of your choice)
Unfortunately, there is no way to display the full Events Calendar view on other pages that are built-in for now.
That being said, some of our customers have accomplished just that through some customization in your WordPress child theme.
As you might guess, we do not provide full customization support, but we try to get our valued customers pointed in the right direction.As a starting point, if you haven’t already, I would recommend reading our Themer’s guide to get a sense of how customization works.
Finally, we are always open to new features being suggested on our User Voice forum (and you can vote for other features too!). Please feel free to submit this as a feature request.
Let me know if that answers your question or if there is anything else I can help you with.
Have a great weekend,
Geoff B.
Geoff B.
MemberGood afternoon Abby and welcome back!
You are absolutely right.
I hate to be the bearer of bad news, but unfortunately, the import option of the Events Tickets plus was intended to import events, not tickets.
That being said, we are always open to new features being suggested and voted on.
Let me know if you have any other questions.
Have a great weekend,
Geoff B.
Geoff B.
MemberGood afternoon Olivia and welcome to the Tribe!
Thank you for your good words an we are glad you love the plugin.
1. When an anonymous user navigates to the front-end page to create a community event, and they go through the process to submit an event, is there a way for them not to be able to create a new venue? And is there a way for them to not be able to view pre-existing organizers, but rather, to have to fill in their own information? To what extent can the front-end user experience be customized? Can headings be changed? (e.g. change “Venue Details” to “Select Your Preferred Meeting Room,” or “Organizer Details” to “Please Enter Your Contact Information”)
These are great questions. All of the things you are trying to accomplish are not built-in in the Community Events.
The good news is that you can achieve what you are looking through some customization of your own (using filters for example).
Unfortunately, we do not provide complete support for that level of customization, but we at least try to get you pointed in the right direction to get started.If you haven’t already, I recommend reading our Themer’s guide to get a sense of how you can customize things using your WordPress child theme’s functions.php. You might also want to look at our Knowledge base which addresses many things, including how to customize required fields upon form submission.
Furthermore, you can also modify headings by changing the .po/.mo files for “Venue Details” and “Organizer Details”.
It’s also good to know that there is a setting to ensure that submitted events status is set to “Pending Review” so that you can ensure quality control and submitted events.
2. Would a user be blocked from submitting a community event that would have been scheduled partially or wholly during a time/location already scheduled in the Events Calendar? How does Community Events handle scheduling conflicts?
To my knowledge, there is no check being done for schedule conflict built-in the Events Calendar.
This could be accomplished with a little bit of customization. You would need to add a check before the form submission to see if there is an event that already matches the current event details (location and time). If so, you could prevent the form from submitting and supply the appropriate messaging.
As alternative, setting the submitted events to “Pending Review” would help you prevent any schedule conflict, but would require manual review on your end.
3. Is there an option for users to see a calendar view (weekly) and select time blocks that are available, and see unavailable time blocks?
Unfortunately, at this point such a feature (bookable time) is not part of the plugin.
But it would make for a great feature suggestion in our User Voice forum if you want to suggest it.
Hopefully, this helps clarify things for you.
Is there any other questions I can answer for you ?
Have a great weekend,
Geoff B.
Geoff B.
MemberGood afternoon Birgit,
I am glad these answers were useful to you.
How can I make sure an update of the plugin doesn’t change back my changes? Can I use a childtheme although it’s not in the themes folder? Or what would you recommend?
That is a great question. You are right, modifying the core plugin directly usually results in customization being lost when you update the plugin.
To make sure this does not happen would require you to add some custom programming of the function calls and filters using the functions.php of your WordPress child theme.
In other words, unfortunately, that level of customization his is slightly outside the scope of our support.
But at least, we try to get you pointed in the right direction to get started.If you haven’t already, I encourage you to review our functions documentation to have a better sense of how to use our different functions to accomplish what you are looking for.
I also want to remove the security code in the email generated with Event Tickets. Any idea how to get this done?
To accomplish that, please go to /wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce and take a look at the Main.php around line 86
Filtering that array’s content through a custom function call or modifying the plugin directly are once again your best options to remove the security code.
Have a great weekend and let me know if you have any other questions.
Geoff B.
Geoff B.
MemberGood afternoon Car,
Thank you for providing us with your system information.
Upon review of the system information, I believe one of the causes could be the redirection plugin OR your WordPress template.
To be sure, could you please go through the Testing for conflicts procedure and let us know if reverting to standard WordPress theme such as Twenty-Fifteen or deactivating all the other plugins make a difference ?
I am looking forward to hear about your findings.
Have a great weekend,
Geoff B.
Geoff B.
MemberGood afternoon William,
I am glad the answer was helpful to you.
You are right, reproducing the main view with specific filters will require some customization.
Several of our customers have had success with creating their own page templates and function calls to display.
If you haven’t already, I would recommend taking a look at our functions documentation.Other customers have also used custom URLs combined with some page redirection plugins to address their custom needs.
As you might guess, unfortunately, the scope of our support doesn’t allow us to provide you with complete customization instructions.
But we hope we can at least point you in the right direction so that you can achieve what you are looking for.Either way, please let me know if I can assist you further to get you started in this undertaking.
Have a great weekend,
Geoff B.
Geoff B.
MemberGood afternoon Dave,
Thank you for your answer.
Upon verification, you are absolutely right. Template customizations only apply to views. My apologies.
A custom filter or modifying the core plugin (which is not recommended) seem to be the only ways to accomplish exactly what you are looking for.
As previously stated, although not ideal, using the plugin to hand over wp_mail functions to the smtp email address of your choice and perhaps adding a strong call to action in the template itself (email.php) could be used as a solution.
I wish I could provide you with a more complete solution, but it does look that these are the best options available for now.
You might also want to suggest this as a feature for upcoming releases in our User voice forum.
Is there anything else I can help you with ?
Have a wonderful weekend,
Geoff B.
January 9, 2016 at 10:12 am in reply to: Warning: in_array() expects parameter 2 to be array, null given #1053220Geoff B.
MemberGood afternoon Kevin,
After several tests, it turns out you have indeed found a bug in the new implementation of the Events Ticket Plus.
Thank you for bringing this to our attention.I have opened a bug ticket to address this as soon as possible.
That being said, to set the proper expectations, at this point we cannot commit to a specific bug resolution date.But stay tuned, we will get back to you as soon as we have more details on this topic.
In the meantime, we apologize for any inconvenience this might be causing and we want to thank you once again for your patience and collaboration.
Is there anything else I can help you with today ?
Best regards,
Geoff B.
January 9, 2016 at 9:44 am in reply to: CSV Export of Attendees is mis-aligned when tickets AND RSVPs are combined #1053204Geoff B.
MemberGood morning Barbara,
Thank you for trying out the suggested files and I am glad you got to display the additional column.
You are absolutely right, I forgot to point you in the right direction about the CSV generating part. My apologies.
Take a look at /wp-content/plugins/event-tickets/src/Tribe/Tickets_Handler.php and do a quick search with the “csv” string to get started.
I would suggest that a status of “RSVP confirmed” would be useful for anyone wanting to export a csv list of attendees- otherwise, why would you offer a csv export button?
The CSV export button works great for a variety of scenarios where different ticket types are being offered.
Unfortunately, I agree with you that it falls short of providing a useful result when there is a combination of RSVP tickets and paid tickets on an event.
And yes, there has been several users that have suggested improvements to the attendees list CSV export.
Since you have a great suggestion, I would encourage you to add your own suggestion (and any other you might have) to our user voice website.
The more votes there are on a given suggestion, the more likely it is to get included in a future release. So please feel free to vote for other features you find interesting.
In the meantime, to get you started on your customization, I recommend reading the following thread of my colleague George.
It is a bit dated (the paths, files and functions are a bit different now), but it does provide a clear breakdown of the approach to get a customized CSV export of the attendees list.
Is there any other question I can answer for you today ?
Best regards,
Geoff B.
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