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Good evening Dave,
Somehow there seems to be an issue with the URL of the Gist snippet, it points to this thread instead of on the actual snippet.
Perhaps you are using the embed option ?
Could you please try the share URL instead ?Thank you
Geoff B.
Good evening Neal and welcome back!
Thank you for your question.
You have not provided an hyperlink to your website, so I am going to assume that you are talking about the list view. If that is not the case, please let me know.
The great news is that you can absolutely remove the price and the see all from recurring events.
There are 2 approaches to do this:- Using CSS to mask the price on recurring events as explained in my colleague Brook’s post on a similar topic
- Using a template override as explained once again by my colleague Brook in the following forum post
Hopefully this gets you started on the right track.
Please let me know how that works for you.
Have a great day!
Geoff B.
Good evening Joanne and welcome to the Tribe!
You are absolutely right. There can definitely be some conflicts when the free software and the Pro version are not properly matched, hence the message.
Can you try navigating to Dashboard → Updates or to Plugins and see if you can update the Pro version from there ?
If that fails, the best interim solution is probably to update manually.
Simply grab the latest version of Events Calendar PRO from the downloads page then deactivate and delete your existing copy (of Events Calendar PRO only, that is). Then, use WP’s upload plugin functionality to get the latest version online.
Your existing calendar entries should not be impacted by both of these procedures.
Let me know how that goes.
Have a wonderful day!
Geoff B.
Good evening Aris,
Thank you for clarifying what the issue is. It is now crystal clear.
I believe reading my colleague Barry’s post on that topic will provide you with the proper way to accomplish this or at least get you started on the right track.
As you can see, the issue is that in the list view the excerpt is being displayed (which by default doesn’t include hyperlinks).
The good news is that some people have also succeeded in displaying hyperlinks while using the_excerpt(). Check out the following post on the WordPress.org forum on that topic.
Let me know if that answers your question.
Have a great night!
Geoff B.
Good evening Mad Dog,
Thank you for answering my questions.
Based on your answers, I would like to ask you to run a quick test.
Could you temporarily remove your template override altogether and check if the “Show past events” work ?Depending on what the results of that test are, I have a couple of additional steps to suggest to pinpoint what the issue is.
Let me know how that goes.
Have a great day!
Geoff B.
Good evening Chris,
Thank you for providing more details about what you are trying to accomplish.
With that in mind, I recommend reading my colleague Nico’s forum post on a similar topic (adding / displaying additional data in the tooltip). I believe it should get you started on the right track.
Let me know if that is the case.
Have a great day!
Geoff B.
Good afternoon Vince,
Thank you for clarifying the changes you made.
I am unsure of how many events there were prior to changing these settings.
Can you give me a ballpark figure of what the original number of events was ?On a side note, the Clean up tool will get rid of Child events but will not delete the Parent event. Perhaps this is what is causing the numbers to not be as small as expected.
If there were no changes in numbers at all, I would be very interested to troubleshoot this with you.
As a starting point, can you please provide me with your System information in a private reply ?Have a great evening!
Geoff B.
Good evening Aris,
Thank you for providing more info on this topic.
I went to the page you suggested and clicked on the hyperlink “Find out more”. That led me to the Events detail page where I was able to see the “more” hyperlink that leads me to a whole new page altogether.
If I understand this correctly, what you want to do is that the “Find out more” text hyperlinks exactly to the same page than the “more” hyperlinks to. Can you confirm ?
Have a great evening,
Geoff B.
Good afternoon Karly,
As per your request, I did run the whole thread by another senior Support tech (there was already another one involved in the previous answers).
It turns out you are absolutely right, can be confusing. In fact our docs are not very clear on the distinction between screen size and container size. But in the end, there should not be a distinction in our opinion.
After internal discussion, we feel that it is a totally valid bug that tribe_get_mobile_breakpoint() doesn’t apply to the filterbar the same way it does elsewhere. We feel it should and we are going to build on our end for this.
With that in mind, I opened a ticket to that intent. I cannot commit to a specific date at this point since this has to go through a priority queue. But, it will get done and we’ll make sure to contact you when the fix is up and running.
As a workaround for now I would modify the /the-events-calendar-filterbar/src/resources/css/filter-view.css and its breakpoint so that it kicks in at the same time as tribe_get_mobile_breakpoint() does.
This can be done by seeing what screenwidth tribe_get_mobile_breakpoint() is actually kicking in at, and then setting that CSS file to kick in at the same screen width.
Is there anything else I can help you with on this topic for now ?
Have a wonderful day!
Geoff B.
Good afternoon Dave,
There seems to be an issue with your response as I am unable to see the Code Snippet you posted.
Could you please look into it ?
Have an awesome day!
Geoff B.
Good afternoon Karly,
To answer your questions I:
- Gave a quick glance at your functions and I could not find anything wrong with the way they are written per se
- Did a copy-paste of all of your custom functions in the functions.php file of my Twenty-Fifteen child theme and did not get a 502 Bad gateway error.
That being said. Here are a couple of pointers to get you moving forward:
- I would recommend testing your function calls to see what they return (using echo) prior to attempting to modify their content. For example, if you look carefully at the parameters supported by the tribe_get_venue_website_link function, you will notice that $label is supported. However, that is not the case for tribe_get_organizer_email function. That means that you would need to adjust your code to work around that.
- As far as the 502 Bad gateway error is concerned, perhaps it’s a simple matter of flushing your permalinks ? (resaving them)
Let me know if that helps.
Have a wonderful day!
Geoff B.
Good afternoon Hugh,
That is a great question.
If I understand correctly, you are trying to stop specific venues from displaying on the events page of a specific category.
In that case, I would use tribe_get_venue_id as a hook.
If on the other hand, you are talking about Community Events and you don’t want a venue to show if a specific category is selected, then your only option will be to hide it with JavaScript after the page is loaded.
Let me know if that helps.
Have an awesome day!
Geoff B.
Good evening Chris and welcome back to the forum,
Thank you for your question.
If I understand correctly what you are trying to do, please take a look at my colleague George’s template customization code.
If you haven’t already I also recommend reading our Themer’s guide for more info on Theme Customization.
Let me know if that helps!
Have a great day!
Geoff B.
Good evening Brandon and welcome to the Tribe!
Thank you for choosing our plugins and for the good words.
If I understand this correctly what you want to do, I recommend reading my colleague Nico’s great solution on another client’s request.
Let me know if that helps.
Have a wonderful day!
Geoff B.
Good evening and welcome back Fero,
Thank you for your questions and feedback.
I would like to stop sending the ticket email with QR code after I change the status of the order to completed.
To do that you will require some custom functions in your WordPress theme functions.php.
To get you started, I recommend taking a look at my colleague Brian’s work from a while ago.The function itself will not work with the current version of the plugins (function names have changed since then), but it should put you on the right track.
By the way the fact that the order number and the ticket number is not the same is confusing
You are right, some people find it confusing. That is because the ticket number is the ID of the ticket post type while the order number is the ID of the WooCommerce order).
The good news is that you can actually synchronize the numbers using a WooCommerce plugin.
I also need the text ‘You’ll receive your tickets in another email. ‘ stop appearing in both emails, ‘Order received’ and ‘Order completed’.
Please take a look at the advice I gave another customer on removing strings from emails.
I believe this will allow you to do just what you are looking for.
Let me know if that helps.
Have a great day!
Geoff B.
