Force Clean Up – Repeating Events

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1054616
    Vince
    Participant

    I changed the time-frame on the repeating events both past and future; what is the best way to expedite the “clean-up” of past and reoccurring events to match what my current settings are?

    #1054991
    Geoff B.
    Member

    Good evening Vince,

    Thank you for reaching out to us.

    I will be glad to help you figure out the best way to expedite the clean-up.
    But before I do, I want to make sure I understand what you did and what you are trying to do exactly.

    When you say you changed the time frame, could you give me a bit more details ?

    Did you change the timezone or the start and end timeĀ of the events ?

    I am looking forward to hear back from you.

    Have a wonderful day!

    Geoff B.

     

    #1055311
    Vince
    Participant

    Changed “Clean up recurring events after” from 24 months to 1 month and changed “Create recurring events in advance for” from 24 to 3 months. But there are still over 6,000 events?

    #1055594
    Geoff B.
    Member

    Good afternoon Vince,

    Thank you for clarifying the changes you made.

    I am unsure of how many events there were prior to changing these settings.
    Can you give me a ballpark figure of what the original number of events was ?

    On a side note, the Clean up tool will get rid of Child events but will not delete the Parent event. Perhaps this is what is causing the numbers to not be as small as expected.

    If there were no changes in numbers at all, I would be very interested to troubleshoot this with you.
    As a starting point, can you please provide me with your System information in a private reply ?

    Have a great evening!

    Geoff B.

     

    #1055617
    Vince
    Participant

    This reply is private.

    #1056241
    Geoff B.
    Member

    Good evening Vince,

    Thank you for the info.

    I ran some tests andĀ searched our archives thoroughly.
    Normally everything should work properly.

    This leads me to believe that somehow your wp cron is not running.

    Usually, this means it’s either disabled completely in one of your settings OR it could be caused by one of your plugins interfering.

    Let me know what your findings are.

    Have a great night,

    Geoff B.

    #1076783
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 7 posts - 1 through 7 (of 7 total)
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