Cannot update Events Calendar Pro plugin on WordPress

[swaglit]

Hi there,

I have been running Events Calendar Pro on my WordPress site for a couple of months now. It is prompting me to upgrade the software, but I can’t see any way to do that.

Here is the message: “The following plugins are out of date: Events Calendar PRO 3.12.5. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version. Learn More.”

Currently, we have Events Calendar on version 4.0.4 but Pro is stuck on 3.12.5. The license key is installed. I gather there is some conflict when the free software gets updated before Pro, but I can’t find out what to do once this has happened.

I considered deleting Pro and reinstalling, but I am worried that it will delete the calendar entries I have already made.

How can I update the Pro software now?
thanks, Jo

[Geoff B.]

Good evening Joanne and welcome to the Tribe!

You are absolutely right. There can definitely be some conflicts when the free software and the Pro version are not properly matched, hence the message.

Can you try navigating to Dashboard → Updates or to Plugins and see if you can update the Pro version from there ?

If that fails, the best interim solution is probably to update manually.

Simply grab the latest version of Events Calendar PRO from the downloads page then deactivate and delete your existing copy (of Events Calendar PRO only, that is). Then, use WP’s upload plugin functionality to get the latest version online.

Your existing calendar entries should not be impacted by both of these procedures.

Let me know how that goes.

Have a wonderful day!

Geoff B.

[swaglit]

This reply is private.

[swaglit]

Hi Geoff,

I realised that the file was not zipped… I zipped it. All set.

Incidentally, it still seems to be one upgrade behind Events Calendar (4.0.4, while Pro is only 4.0.3). Is that correct?

thanks! Jo

[Geoff B.]

Good evening Joanne,

I’m glad you figured it out and were able to get things back on track. Kudos!

Events Calendar (4.0.4, while Pro is only 4.0.3).

To answer your question, yes this is normal.

Since you had trouble upgrading, I would still make sure that your licenses are properly entered under Events -> Settings -> Licenses to make sure you don’t have to go through this process again.

Please contact us again if you have any other question.

Best regards,

Geoff B.

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