[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Paul and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the missing view and widgets after the upgrade. That certainly was not our intention.
I would love to help you with this topic.

I went ahead and looked at your site. One thing I did notice about the week view is that it seems to be set to draft (see code below)

<div id="post-0" class="post-0 page type-page status-draft hentry">

Perhaps this is because you deactivated the view in the meantime ?

Other than that, I am noticing that there seems to be some template customizations on your views (as you can probably attest from confirming there is a /tribe-events folder in your theme). Our first goal would be to establish if the cause of the issue is that the customization might need updating (based on the code found in 4.1).

The first test I would suggest conducting (preferably in a staging/test environment) would be to temporarily switch to a default WordPress theme such as Twenty-fifteen and see if the week view and widgets are still gone.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon Shaun,

That’s awesome. Congratulations on finding an elegant solution to the issue.

As a side note, I would not recommend using characters typically found in queries, coding or URLs for categories or tags ($ ? # etc..).
Perhaps I’m just old school in that way, but I find this minimize potential issues) 🙂

That being said, you are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening Lang and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to try to help you with this topic.

Just to set expectations, as you might know, the scope of our support is mostly to get our wonderful customers started on the right track to customize their site and to help them in case of issues. We unfortunately do not provide complete support for customization.

With that in mind, here are my recommendations to achieve what you are looking for.

For many reasons (including SEO), the best way to handle multilingual websites would be to use a WordPress multilingual plugin such as WPML (which we do support for the free and Pro version of the Events Calendar plugins). You can read more about it here: https://theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml/ . Otherwise, the locale of your pages is always lang=”en-US”.

If that is not possible, you will have to do some template customization. You might want to read our Themer’s guide to get a general sense of how that works.

The goal here will be to write a function that will present a different date format when certain event categories OR a specific URL are detected.
As a starting point, I would consider using the following function https://theeventscalendar.com/function/tribe_event_in_category/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Brenden and welcome back!

Thanks for bringing this to our attention.

I have logged this recommendation in our system and passed it along to our Dev team for further review.

Unfortunately, I cannot commit to a release date at this point. But stay tuned!

Best regards,

Geoff B.

[Geoff B.]

Hello again Karly,

As promised, I followed up on this topic.

To make a long story short, the post status is involved in the process of “retaining” the date when there is an error.

In other words, for the dates to be kept, the code is looking for the “auto-draft” status (which is nowhere to be found in the case of editing an existing event). As such, the code reverts to whatever date was saved before.

A workaround for this would be to make it look as if the post status is pending, even if it isn’t. Here’s a snippet (that might need refinement) to do just that.

add_filter( 'tribe_events_community_sanitize_submission', 'set_community_events_publication_status' );
function set_community_events_publication_status( $submission ) {
// Set the post status to pending *unless* this is a new event
// (in which case we should rely on whatever is configured via
// Events > Settings > Community)
if ( 'auto-draft' !== $submission['post_status'] )
$submission['post_status'] = 'pending';
return $submission;
}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon Karly,

Hmmm, that is odd indeed. I’m surprised it did not work since the advice came from one of our top Dev people.

In fact, you can see this very conditional in action at /events-calendar-pro/src/Tribe/Main.php

Would you mind sharing the code for the whole function (in a private reply) so that I can troubleshoot ?

The code should start with public function or function .

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Jitske,

Hmmm, I am sorry this last part is proving more difficult. But I am sure we can get to the bottom of it 🙂

So let’s just make sure we are on the same page.

To use the translations files:

• The .po/.mo files (event-tickets-plus-nl_NL.po and event-tickets-plus-nl_NL.mo) contained by default with the plugin (version 4.05) are not up to date and are indeed missing the “You’ll receive your tickets in another email.” string. If you are confortable with the process, you can update these files from the .pot file.
• As a simpler alternative, the updated version (that contain the missing string) can be found at http://translations.theeventscalendar.com/projects/event-tickets-plus/nl/default?page=4 (you can see them on page 4). If you download these files, make sure you overwrite the version in place at /event-tickets-plus/lang. If you don’t, the older version of the po/mo file will still kick in (even if you have a better one at /wp-content/languages/plugins/)

To hardcode the string:

 

It is very odd that you are not seeing the string at line 404 of /event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php. Just in case, this might be causing any confusion there is also a file with the same name found at /event-tickets-plus/src/Tribe/Main.php

Could you do a search on the plugin folder for the following expressions “wootickets_email_message” ?

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Jamie and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

To answer your question, I have some pretty good news. You can move your license around as much as you want.
To make a long story short, what will happen once you move it is that you will not longer be able to update the Pro plugin on the site it was removed from.

You can read all about it here: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Bill and welcome back!

Thank you for reaching out to us.
I would love to try to help you with this topic.

I am quite a big Divi fan myself by the way.

Currently, the full calendar is not super flexible when it comes to displaying it. But you still have a couple of options available to you:

1. Play around with the settings found under Events -> Settings -> Display -> Events template to set a template that would include a Sidebar
2. Do a bit of template customization using our Themer’s guide as a starting point. Basically, you could edit the wanted view to call a defined Divi sidebar.
3. Try using our pro Shortcodes in a text widget (unfortunately that rules out the full calendar for now, but we are working on that – stay tuned!)

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Kristi and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the issues you are experiencing with very large images and our Community Events plugin.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your system information in a private reply ? (following the instructions found in the link)

The reason I am asking is because this sounds like an issue we solved in a previous update of Community Events.

Best regards,

Geoff B.

[Geoff B.]

Bonsoir Marc-André,

Merci pour votre réponse.

Petite question comme ça, est-ce que vous avez également mis à jour le snippet dans functions.php (ce dernier a été mis à jour suite au passage à Events Tickets Plus).

Voici sa nouvelle version: https://gist.github.com/theeventscalendar/3b7e3cac79b5c7b62d0e

En espérant que cela vous aidera.

Bonne soirée,
Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Hey Steve,

I am so glad this worked for you! Kudos!

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

p.s.: I will totally take you up on your invitation when I travel to Napa.

 

[Geoff B.]

Good evening Michael,

Any QR code reader will do (if you search the Google Play store or the iTunes store you will see a ton of them).

Here are a couple of them:

• Android: https://play.google.com/store/apps/details?id=tw.mobileapp.qrcode.banner&hl=en
• iPhone: https://itunes.apple.com/ca/app/qr-reader-for-iphone/id368494609?mt=8

Before I forget, if you don’t feel confortable doing the customizations yourself, you can always hire one of our recommended customizers to do the customization for you.

Let me know if there is anything else I can do to help.

Have a great day!

Geoff B.

[Author]

Posts