Geoff B.

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Viewing 15 posts - 8,986 through 9,000 (of 9,860 total)
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  • in reply to: Event Link adding additional slashes #1089402
    Geoff B.
    Member

    Good evening Valrie,

    Thank you for your understanding.

    At least it works properly on the front-end for now.

    We will make sure you get contacted as soon as fix is out 🙂

    Best regards,

    Geoff B.

    in reply to: Single Event Details In The Sidebar #1089399
    Geoff B.
    Member

    Good evening Joanna,

    Thank you for the link. I can also see the 404.

    Could you please provide me with your system information in a private reply ? (following the instructions found in the link)

    Best regards,

    Geoff B.

    Geoff B.
    Member

    Hey Keith,

    Thank you for your understanding.

    Unfortunately I do not have a straightforward solution to this.
    But you are right, we use a few functions to get the custom fields when defined: https://theeventscalendar.com/?s=custom+field&post_type%5B%5D=documentation&submit=

    As you can see, the last 2 functions allow you to get and echo the custom fields by label. So that could be an interesting way to go about it.

    That being said, I am pretty confident you can do what you are looking for, it will mostly be a matter of choosing an approach for it.

    Let me know how that goes.

    Best regards,
    Geoff B.

    Geoff B.
    Member

    This reply is private.

    in reply to: Errors still reset the event date #1089359
    Geoff B.
    Member

    Hi Karly,

    Yes indeed, I have no explanation for this whatsoever. I’m usually good at figuring that type of stuff out, but here I’m just completely baffled.

    I am totally with you with the frustration aspect of this. I am very sorry about the wasted time on that topic.

    As per your question in regards to the conflicting snippet, I believe it’s a timing / sequence issue. In other words, the snippet breaks the process before the event date is “saved”.

    I will have to bring this one up with our Dev team to see if we cannot find a workaround for it.

    Have a great evening!

    Geoff B.

     

    in reply to: Translation not applied #1089214
    Geoff B.
    Member

    Good afternoon Jitske,

    In the end, it is totally up to you to decide.
    As you know, the only issue with hardcodes is that you’ll have to redo them every upgrade 🙁

    You can find the string at /event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php line 404

    Let me know if that helps.

    Have a great day!

    Geoff B.

    Geoff B.
    Member

    Good afternoon Karly,

    After consulting with our Dev staff, the suggestion is to replace your conditional with tribe_is_showing_all()

    Could you give this a shot and tell me how it goes ?

    Best regards,

    Geoff B.

    Geoff B.
    Member

    Good afternoon Christopher,

    As promised, I followed-up with George and I am afraid I have some bad news. The plugin is gone 🙁

    As an alternative, you could consider hiring one of our recommended customizers to do the customization for you.

    I wish I had a better answer for you, but for now it’s the best one I have.

    Have a great day!

    Geoff B.

    in reply to: Only show excerpt on specific page #1089123
    Geoff B.
    Member

    Good afternoon Melanie,

    That is awesome work, really! Kudos and thank you for sharing for everybody’s benefit.

    You are welcome back on our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Remove Cost Label and Organizer #1089119
    Geoff B.
    Member

    Good afternoon Laura,

    I’m really glad I could help.

    You are welcome back on our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Hide Ticket Inventory #1088921
    Geoff B.
    Member

    Good evening Linda and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    Unfortunately, there are no built-in option to achieve this.
    But, the good news is that you can do so by simply adding a CSS rule to your WordPress theme

    .tribe-tickets-remaining {display:none}

    Let me know how that goes or if you need help adding that CSS rule.

    Best regards,
    Geoff B.

    in reply to: Sell ticket from single woo product #1088920
    Geoff B.
    Member

    Bonsoir Marc-André,

    Merci de nous écrire.

    Nous sommes désolés d’apprendre que le passage à Events Tickets Plus ne vous permet plus de vendre vos billets comme avant.
    J’aimerais tenter de vous aider avec ça.

    Dans cette optique, j’ai quelques questions pour vous:

    • Avez-vous suivi la démarche proposée ci-contre lors de votre passage à Events Tickets Plus ? https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/
    • Est-il possible que vous ayez utilisé de personnalisations pour arriver à vos fins initialement (modifications faites au fichier functions.php de votre thème ou ajout d’un dossier /tribe-events à votre thème) ?

    Je présume que la réponse à la question 2 est oui, auquel cas, si ce n’est déjà fait, je vous invite à mettre à jour le code trouvé dans functions.php à l’aide de la version à jour de ce dernier tel que trouvé ici: https://gist.github.com/theeventscalendar/180aac35016f667d5d51

    Bonne soirée,

    Geoff B.

    Geoff B.
    Member

    Good evening Steve and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the search bar being hidden behind the menu bar.
    I would love to help you with this topic.

    By the looks of it this is mainly a CSS issue. For starters, the menu a z-index of 1000 which literally means it’s sitting on top of everything else.

    I could assist you in tweaking the CSS rules if necessary, but before we do so, would you mind playing with the following settings to see if that makes a difference ? They are both found under Events -> Settings -> Display

    • Default stylesheet used for events templates
    • Events template

    Let me know how that goes.

    Best regards,
    Geoff B.

    p.s.: the pizzas look amazing!

    in reply to: Required Fields Customization #1088910
    Geoff B.
    Member

    Good evening Brian and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to try to help you with this topic.

    Just to set expectations, as you might know, the scope of our support is mostly to get our wonderful customers started on the right track to customize their site and to help them in case of issues. We unfortunately do not provide complete support for customization.

    With that in mind, I am unsure what your question is ? Are you looking for help to code this yourself ? Are you looking for somebody to do that customization for you ?

    If it is the latter, then you could hire one of our recommended customizers to do the customization as we do not take on such customizations ourselves.

    Please let me know.

    Best regards,

    Geoff B.

    in reply to: Only show excerpt on specific page #1088908
    Geoff B.
    Member

    Good evening Melanie and welcome back!

    Thank you for reaching out to us. I think you have the right approach to solving this client’s needs.
    I would love to try to help you with this topic.

    But, just to set expectations, as you might know, the scope of our support is mostly to get our wonderful customers started on the right track to customize their site and to help them in case of issues. We unfortunately do not provide complete support for customization.

    With that in mind, I believe it’s a simple matter of using the correct functions and code structure:

    Finally,  I would study very closely how the List view is being coded for inspiration (since it already provides the title and the read more link).

    Let me know how that goes.

    Best regards,
    Geoff B.

     

Viewing 15 posts - 8,986 through 9,000 (of 9,860 total)