[Geoff B.]

Good evening Dan and welcome back!

Thank you for reaching out to us.

We are sorry to hear about these warnings bothering you.
I would love to help you with this topic.

Full disclosure, if you look carefully at the paths from you log, you will notice that all the files that are labeled as deprecated are in fact sitting in a folder called /wp-content/plugins/events-calendar-pro/src/deprecated/

What might be going on though is that, if you have template customizations in place (found in the /tribe-events/ folder of your WordPress theme), you might need to update the call to these deprecated functions by calls to newer ones.

You can read all about our functions here (deprecated and current): https://theeventscalendar.com/functions/

In other words, unless you are using any of these functions in your customization or custom plugin, there should not be any negative consequence.

To be extra sure, could you please provide us with your system information in a private reply ? (following the instructions found in the link)

Have a good week-end,

Geoff B.

[Geoff B.]

Good evening Allison and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the Fatal error message.
I would love to help you with this topic.

What’s going on is that you are using a template customization ( you might want to read our Themer’s guide to get a sense of how that works) that needs updating to work properly with the latest version of our plugin.

I would recommend reading my colleague Brian’s post on this: https://theeventscalendar.com/support/forums/topic/fatal-error-code-on-event-pages-i-have-up-to-date-version-of-events-cal-pro/

With that, you should find the code that needs replacement in wp-content/your-theme-name/tribe-events/

But let me know if you require help for that part

Have a good week-end,

Geoff B.

[Geoff B.]

Good evening Ariele and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the license key messages you have been experiencing.
I would love to help you with this topic.

You are absolutely right, you should not be getting this message.

As a first troubleshooting step, could you please provide us with your system information in a private reply ? (following the instructions found in the link)

Also, can you:

1. Tell me if your the Events Calendar Pro plugin looks activated from the plugins page ?
2. Share a screenshot of what you find under Events -> Settings -> License ?

@Justin, I am unsure as to why you are sharing your system information on this post. In any case, I highly recommend opening your own support thread to ensure you get the proper attention 🙂

Have a good week-end,

Geoff B.

[Geoff B.]

Good evening Matthew and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about your struggles to get the QR code to be generated in the emailed ticket.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your system information in a private reply ? (following the instructions found in the link)

A second step, could you please tell me what type of ticket you are using ? (RSVP, WooCommerce, etc..)

Have a good week-end,

Geoff B.

[Geoff B.]

Good afternoon Paul,

Wow! That’s a lot of work!

Congratulations on fixing things and thank you for sharing your process for everybody’s benefit.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week-end!

Geoff B.

[Geoff B.]

Good afternoon Justin,

Thank you for that additional information.

I will still run this by Dev, but I do have a couple of side notes:

1. On my installs, I am successfully able to re-sync the events when there is a time change so I am wondering if there is not something else at play here ?
2. Would you mind sharing with me what your timezone settings are for both the Events Calendar (found in Events -> Settings) and for WordPress  in a private reply?

Have a good week-end,

Geoff B.

[Geoff B.]

Hello Karly,

As promised I ran it by Dev. For the most part, the code is good.

But, there seems to be a missing closing bracket for the last conditional
if ( tribe_is_showing_all() )

other words, the end of the code should look like
if ( tribe_is_showing_all() ) {
$sidebars = array(
'global' => '1',
'sidebar_1' => Avada()->settings->get( 'ec_sidebar' ),
'sidebar_2' => Avada()->settings->get( 'ec_sidebar_2' ),
'position' => Avada()->settings->get( 'ec_sidebar_pos' ),
);
}
}

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Maikol,

You are right, this is totally my bad. My previous link did not help at all :-s
All apologies.

So let me start over.

A better solution for your situation would be to use the following post’s snippet to add a filter by country: https://theeventscalendar.com/support/forums/topic/custom-filterbar-for-filtering-countries/

By tweaking it, you could probably add another one for cities.

Another solution would be to use Events Tags for that purpose.
E.g.: In an event if you use the tag “New York”, you can then add a filter by tag in the filter bar

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Joachim,

Thank you for your answer 🙂
I am using cheque as well on my local install for testing purposes.

Unfortunately, I am still unable to reproduce the stock issue on my end (but I do believe you).

With that in mind, here are my suggested next steps (aside from downgrading):

• Could you also please go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out ? Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is due to a theme, plugin or even a template customization. This might mean you need to create new dummy tickets
• If you don’t mind, could share with me a private screenshot of the details of the problematic ticket (settings) from the the Events Calendar edit event interface ?
• On a similar topic, could you share a screenshot of the “Inventory” tab settings of the same faulty ticket in WooCommerce ?

Hang in there and have a good week-end,

Geoff B.

[Geoff B.]

Good afternoon Jitske!

This is awesome!

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

I hope you have a wonderful week-end.

Geoff B.

[Geoff B.]

Good afternoon Brenden,

Absolutely. We update threads whenever we complete their attached tickets 🙂

Have a good week-end,

Geoff B.

[Geoff B.]

Bon après-midi Marc-André,

Super!

Merci pour votre patience et vos efforts.

N’hésitez pas à revenir sur nos forums s’il y a quoi que ce soit d’autre.

Pour l’instant, je vais donc fermer ce billet et vous souhaiter une très belle fin de semaine.

Geoff B.

[Geoff B.]

Good afternoon Alessandra,

This is awesome! I’m happy that you got it to work like you wanted it to.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week-end!

Geoff B.

[Geoff B.]

Good afternoon Karly!

I’m so happy this worked for you.

The credit totally goes to our awesome Dev staff and to your legendary patience and understanding.

I will be closing this thread for now.

Have a good week-end,

Geoff B.

[Geoff B.]

Good evening Justin and welcome to the Events Calendar Support forum!

Thank you for reaching out to us and for all your amazing suggestions.

We are sorry to hear about the resynchronize button not working properly for you.
I would love to help you with this topic.

I will need to run this by our Dev team and get back to you as soon as possible.
But before I do, I am noticing that you are using a very old version of the Events Calendar Pro (3.12.5) which might not interact nicely with our more recent plugins.

Best regards,

Geoff B.

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