Hello, after upgrading to Event Tickets plus, the event organizer is

[Alessandra]

As I mentioned on the title, I just bought the tickets plus and now the event organizer, the events details and venue are not showing on the event page.
https://www.agenciamouse.com.br/clientes/pria/event/curso-de-saboaria-saponificacao-a-frio/

Is there any way to fix this?

[Geoff B.]

Good evening Alessandra and welcome to the Events Calendar Support forum!

Thanks for reporting this. We are aware of this issue with the version 4.1 of our products and we are really sorry for the hassle this might cause. We are actively working to solve these issues. I’ve linked this thread to the bug report in our backlog, so you’ll get notified here when we have some update or fix for this.

For now you can downgrade the plugins to version 4.0.7 which should fix the issue.

You’ll find the past versions for our premium plugins in the download section of your account in this site (https://theeventscalendar.com/my-account/downloads/) and you’ll find the core plugin (The Events Calendar) past versions here:https://wordpress.org/plugins/the-events-calendar/developers/.

Thanks for the patience while we work on this.

Best regards,

Geoff B.

[Geoff B.]

Hi again,

Just to be extra sure, I tested one final thing prior changing the status of this thread.

Please disregard what I said above. My bad 🙁

I just noticed that in your theme there is the following CSS rule
.tribe-events-event-meta .tribe-events-meta-group {
display: none;
}

Could you try replacing none by inline-block ?

Let me know how that goes.

Best regards,
Geoff B.

[Alessandra]

This reply is private.

[Geoff B.]

Good afternoon Alessandra,

Hopefully this will fix it. You might need to add !important just after inline-block

Best,

Geoff B.

[Alessandra]

Hi Geoff,

It worked!!! Grazzie!! Grazzie!!

Sorry for taking so long to send this reply but I had to go on a trip and only now I had the chance.

Once again, thank you very much for being so quick and so thorough!

Best,

alessandra

[Geoff B.]

Good afternoon Alessandra,

This is awesome! I’m happy that you got it to work like you wanted it to.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week-end!

Geoff B.

[Author]

Posts