[Geoff B.]

Salut Grégoire,

Parfait.

Je ne t’oublie pas pour l’autre conversation.

Bonne semaine et à très bientôt,

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Blandine,

I am sorry that modifying the file had the effect of crashing the site for you. Yikes!

I also apologize for the delay in answering. Unfortunately, the support department is closed on weekends.

I must say that I am bit confused however by the modified dashboard.php file. I do not recall suggesting any modification to dashboard.php ?

Just to confirm:

1. I am using Scrennr version 1.1.0 with the following modified file: extras
2. This file should overwrite  /wp-content/themes/screenr/inc/extras.php
3. There should be no other modified files from the zip file you have sent me

This works and has been tested. If you are using a different version of Screenr however, this file might not work.

With that in mind, the “Archives” word is 100% theme related. There is no doubt about that.
There are a number of themes out there that produce that result, including Screenr

This is caused by the  * Setup page header cover section of extras.php

It is defining conditions for all sorts of scenarios and, if none of the scenarios apply, it defaults to “Archive: title”. This is why I am suggesting you might want to let the theme authors know so that they can add a condition for only the title to display when has a post-type-archive-tribe_events body class.

Let me know if you can confirm the points above ?

Hang on has we fix this together.

Best regards,

Geoff B.

[Geoff B.]

Good evening Mike,

I asked for a second pair of eyes from one of our senior Support members.

The good news is that he was able to reproduce the issue and to craft a snippet to fix this.
You might want to relay the information to the Ninja Forms team.

Simply paste the following code (minus the opening PHP tag) in your theme’s functions.php https://git.io/vX0oX

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Hey Rob,

Awesome. I will be glad to do so.
However, for this to work properly, it has to fit your specific theme.

The fastest way for me to do this for you would be to have a URL I can look at (in a private reply if you prefer). Otherwise, I am afraid my attempts will only be shots in the dark.

I am looking forward to providing you with some Custom CSS rules.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Dave,

I am glad Members is helping out. I do believe that if you create a “Members” group for each of your WooCommerce memberships, you should be able to keep things simple AND have more control over what you display.

I will ask our snippet team if it is possible to tweak my colleague Josh’s snippet to work on the single-event page.

Hang on as I follow up on this for you .

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Tom,

Thank you for the new snapshot.
I am not sure it that will fix it, but I did notice that Event Tickets Plus is at 4.3.1 whereas Event Tickets is at 4.3.2.

Could you please ensure that these 2 have matching versions (in this case, that means upgrading Event Tickets Plus to 4.3.2) ?

While testing things out, you also might want to clear the cache and turn off W3TC temporarily for good measure.

Have a great day and let me know what you find out!

Geoff B.

[Geoff B.]

Hey Shannon,

It is very odd that the CSS no longer seems to apply. Would you mind sharing a URL of a page on your install where the CSS should be kicking in ?

If you prefer, a full-fledged separate thread is absolutely welcome (so that Dietmar does not get notifications on this).

Have a great day!

Geoff B.

[Geoff B.]

Bonjour Sébastien,

Génial! Je suis bien heureux que cette explication vous ait été utile.

N’hésitez pas à revenir nous voir si jamais il y a quoi que ce soit d’autre.

Je vais donc fermer ce billet et vous souhaiter une excellente semaine.

Geoff B.

[Geoff B.]

Hey Oliver,

I’m super stoked this worked out for you.

You are always welcome on our support forums 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Chris and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The good news is that you can totally control exactly at what width the breakpoint kicks in.

You might want to read our Themer’s guide to get a sense of how that works. Scroll all the way down to the breakpoint section: https://theeventscalendar.com/knowledgebase/themers-guide/#responsive

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Justin and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the tickets not displaying to your liking on mobile devices.
I would love to help you with this topic.

This will come down to a matter of personal preference, but here are 4 rules to play around with (mainly the width of each):

@media and (max-width: 600px) {
table.tribe-events-tickets tr .woocommerce {
width: 100%;
}

table.tribe-events-tickets tr .tickets_name {
width: 100%;
}

table.tribe-events-tickets tr .tickets_price {
width: 100%;
}

table.tribe-events-tickets tr .tickets_description {
width: 100%;
}
}

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Shannon,

You are absolutely right. Our 4.3.2 maintenance release was pretty jam packed and unfortunately this one did not make the cut.

Hopefully it will be the case on the next one (in about 2 weeks). With that in mind, as soon as the CSS is fixed, we will update this ticket accordingly. So stay tuned!

Also, in case you did not already know, you can totally temporarily fix this CSS rule should you want to. I can even help with that if you need.

Have a good week-end,

Geoff B.

[Geoff B.]

Good evening Patrick and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

Can it send a custom email for each event? eg, gotomeeting login info?

Technically speaking, our plugin does not have that functionality built-in.
However, with Event Tickets Plus, all of the transactional aspect is actually handed-off to WooCommerce.

This is great news because, it means that you could use the following plugin in combination with Event Tickets Plus: https://woocommerce.com/products/follow-up-emails/

This will work because that specific plugin lets you send different emails for each WooCommerce product (and each ticket is a different WooCommerce product).

Let me know if that helps.

Have a great day!

Geoff B.

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