Geoff B.

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Viewing 15 posts - 4,981 through 4,995 (of 9,860 total)
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  • in reply to: Can you add a short code to single venue view page #1210184
    Geoff B.
    Member

    Good evening Tristan and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    I just want to confirm that you cannot add a [tribe_events] shortcode to the single venue view page.

    That is correct.

    As you know, by default, there is already a tribe_event query on the single venue view page.
    This is partly why the shortcode will not work on a single venue. The other being that venues are actually not real pages.

    With that in mind, you could customize how that view works.
    You might want to read our Themer’s guide to get a sense of how that works.

    If coding is not really your thing, you might consider hiring one of our recommended customizers to do the customization for you.

    Let me know if that helps.

     

    Have a good weekend,

    Geoff B.

    in reply to: Events Notification #1210182
    Geoff B.
    Member

    Good evening Rob and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your questions.

    We want to know if you guys offer a notification widget or what have you… Where a user can get email notifications when events meet certain criterias…

    That is a great question. Technically there is nothing in our plugin that would send automatic reminders emails when a certain criteria is met.

    However, with a bit of customization, you might find a suitable workaround.

    For example, you could use plugins such as:

    1. https://woocommerce.com/products/advanced-notifications/
    2. https://wordpress.org/plugins/notification-woocommerce/

    This way, you could send email notifications when a product created if certain criterions are met (e.g.: a certain product category).

    This would work really well if you get a copy of our Event Tickets Plus premium add-on to book your events: https://theeventscalendar.com/product/wordpress-event-tickets-plus/

    Let me know if that helps.

    Have a great day!

    Geoff B.

    Geoff B.
    Member

    Good afternoon Emil,

    Awesome! I am super stoked that this worked out for you.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great weekend!

    Geoff B.

    in reply to: Additional License Purchase #1209943
    Geoff B.
    Member

    This reply is private.

    in reply to: Shortcodes not working #1209941
    Geoff B.
    Member

    Good evening Mitch and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the shortcodes not working.
    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Secondly, could you try different settings for Events Template under Events -> Settings -> Display ?

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: The single events layout is wonky since the update #1209940
    Geoff B.
    Member

    Good evening Peggy and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the Google and iCal button changing location on you.
    I would love to help you with this topic.

    I just went to your site and the issue seems to have resolved.
    Did you change anything since submitting this thread ?


    @jskk123
    , could you please open a separate thread for this so that you can receive personalized support ?

    Best regards,

    Geoff B.

    in reply to: All of a sudden the calendar is gone #1209938
    Geoff B.
    Member

    This reply is private.

    in reply to: JS 404 loading error when shifting from http to https #1209932
    Geoff B.
    Member

    Good evening Stuart,

    Thank you for writing back.

    On my end, I am not seeing the same javascript error messages you do when I visit your site.
    Perhaps, you found a solution for this already.

    If you haven’t done so already, could you set both the Site URL and the Home URL to http://www.lowerpeover.cheshire.sch.uk and tell me what happens?

    If you still need help with this after that, I will gladly run the Openshift theory by our Dev team.

    Have a good weekend,

    Geoff B.

    Geoff B.
    Member

    Hey Jonathan,

    I am glad Theme fusion is on it.

    On my end, I am using Avada 5.0.1, perhaps downgrading to that version could serve as a workaround until the patch is issued ?

    If you don’t mind, please let me know when you have an update on that fix.

    Have a good weekend,

    Geoff B.

    in reply to: Page Alignment Issue #1209928
    Geoff B.
    Member

    Hey Scott,

    I am super stoked that this fixed it for you.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great weekend!

    Geoff B.

    in reply to: Wrong permalinks #1209926
    Geoff B.
    Member

    Good evening Mats,

    I just made a little change to your the Events Calendar language files.

    Could you replace the ones you have in the /wp-content/plugins/the-events-calendar/lang/ folder with these ones ? swedish_rev

    Let me know how that goes.

    Best regards,
    Geoff B.

     

    in reply to: Calendar Pro Views with Current Theme #1209920
    Geoff B.
    Member

    Good evening Edward,

    Thank you for writing back.

    Each view can be tweaked individually to show custom queries.

    Your best bet is to find the files you are looking for by reading our Themer’s guide to get a sense of how that works.

    Once that is done, I would recommend reading about how to do custom queries here:

    1. https://theeventscalendar.com/knowledgebase/using-tribe_get_events/
    2. https://theeventscalendar.com/knowledgebase/custom-event-queries/

    Let me know how that goes.

    Best regards,
    Geoff B.

    Geoff B.
    Member

    Good evening Helen and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to answer your questions.

    1 – I need to change the listing order in the Event List view to Alphabetical. I know I probably need to add something to the functions.php file. Can you let me know what and where to add it. I’m a little new to altering php so please walk me through it (especially which file to alter/add to and where within the file.) I’m working with a child theme so even better – can you let me know how to create a functions.php file to go in my child theme folder to overwrite the main one. (Or am I totally off on how this is done???)

    You are right. You need to add the following snippet to your child theme’s functions.php file: https://gist.github.com/geoffgraham/0bca3dd3eac1534e32ffeee369f63449#file-reverse-alphabet-order-php

    Basically, you open up that functions.php file with a text editor and add the code found in the link above directly after the opening <? php statement.

    2 – I need to change the wording of the “See More…” at the end of the listings (my site is in French so it says “Voir les détails”). Where/how do I change this.

    It looks like you already fixed that part.

    As a side note, we can continue this conversation in french if you prefer.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Recurring Events #1209914
    Geoff B.
    Member

    Good evening James and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    In brief we wanted to have a seperate capacity for each recurring event as althought the shows are identical in terms of the times/offering/price.. each of them needed to have a capacity so when it was sold out tickets would not display on the site.

    We also needed to have the ability to print off an attendee list for each single night that the event was on.

    For now, alas, support of separate tickets for recurring events is not available.
    The only available workaround is to create the recurring events and then use the built-in functionality to break it down to separate events.

    We are still planning on adding that much request feature.
    However, we have found that this will likely require a major overhaul of our recurring event module.

     

    We would like to add that ASAP, but there is no specific date available for now as we are carefully prioritizing for next year with all sorts of great features to choose from.

    I wish I had a better answer for you, but for now it’s the best one I have.

    Have a great day!

    Geoff B.

    in reply to: Wrong permalinks #1209583
    Geoff B.
    Member

    Good morning Mats,

    Thank you for the files.

    I have a few follow-up questions for you:

    1. Can you tell me if there are any language file related to our plugin in /wp-content/languages/ or /wp-content/languages/plugins/ ? If so, could you please remove them from there (after a backup)
    2. In the files you have sent me, there is no file for the Events Calendar Pro. Could you please send me the one found at /wp-content/plugins/events-calendar-pro/lang/ ?
    3. I am noticing that your WP admin is in english while your site language is set to Swedish. To leave no stone unturned, could you tell me what method you used to accomplish this ?

    Hang in there as we get closer to the cause of this.

    Best regards,

    Geoff B.

Viewing 15 posts - 4,981 through 4,995 (of 9,860 total)