[Geoff B.]

Good afternoon Vanina and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the mobile list view not kicking in.
I would love to help you with this topic.

The first thing I would recommend would be to:

1. Change the default view for both the desktop and mobile view.
2. Save the settings
3. Revert back to the desired settings
4. Save the settings again

If that does not work, You can apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/dff981933c950aebc3045b827eddc101

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good morning David and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the calendar disappearing on you.
I would love to help you with this topic.

The message means that you need to update the Events Calendar, not install it from scratch.

The good news is that there are 2 simple ways to fix this:

1. To be safe, make a database backup
2. Head over to Plugin > Installed Plugins
3. Try to update the Events Calendar plugin
4. If that does not work, deactivate and completely delete the the Events Calendar plugin
5. Once that is done, try reinstalling it again

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good morning Brian,

Yet another one solved.

Cheers,
Geoff B.

[Geoff B.]

Good morning Brian,

This is fantastic.

As always, you are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great weekend!

Geoff B.

[Geoff B.]

Good morning Frank,

I am super stoked that you got the unofficial workaround up and running.
Kudos on that!

As a side note, I would actually recommend the directory-based approach of handling language (as opposed to ?lang= method).

This usually makes the plugin run much smoother, not to mention it is much better SEO wise.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great weekend!

Geoff B.

[Geoff B.]

Good morning Adrien and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

is there a fix to block the number of tickets to 2? Something you could recommend me to add into the code?

Absolutely. You could either use a third-party plugin that manages just that (limit quantity).
For example, there is a ton of them available for WooCommerce.

You can apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/075787fd6b427e1c47be0d756ca5b26c

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good morning Brad and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the Eventbrite imports no longer working properly.
I would love to help you with this topic.

Do I need both plugins the events calendar and events calendar pro installed?

The simple answer is no. You do not need both plugins (unless you want their features).

What I believe is going on is that you are using a third-party plugin to do the import (Import Eventbrite Events Pro version 1.1.1 by Xylus Themes(http://xylusthemes.com)

Most properly, this plugin would need to be updated to work with the latest version of our plugins (4.4.5).

The alternative would be to downgrade our plugins: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

Best regards,

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Justin and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the snippets not working out for you.
I would love to help you with this topic.

Actually, the snippets are not meant to go in your custom CSS section. Instead,  you can apply them in the functions.php file of your theme (without the PHP tag at the top).

That being said, if you are looking for a CSS solution.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-events-ical {display: none !important}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good morning Brandy and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The proper to achieve that is either:

1. Through a code snippet
2. Through some template customization. You might want to read our Themer’s guide to get a sense of how that works.

Here is a great example of the code snippet approach: https://theeventscalendar.com/knowledgebase/altering-or-removing-titles-on-calendar-views/

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

This reply is private.

[Geoff B.]

Bonsoir Thierry,

Je crois en effet que ce billet et ses multiples sujets arrivent à leur conclusion.

Pour résumer, le souci avec le rôle vendor versus l’utilisation avec nos plugins se situe au niveau des capacités WordPress associées à ce rôle (par le plugin WC Vendor).

Suite à de nombreux tests, j’ai été en mesure d’établir une liste assez précise des capacités qu’il faut ajouter à ce rôle pour que ce dernier puisse fonctionner à votre guise.

À ce stade toutefois, il vous appartient d’ajouter ces mêmes capacités (incluant edit_posts) à l’aide du plugin de votre choix.

Autrement dit, il ne faut pas ajouter le codex, mais simplement la capacité requise au rôle vendor.

L’autre option aurait été d’ajouter le tout directement dans le plugin.

Quoi qu’il en soit, dans un cas comme dans l’autre, cela dépasse le cadre du support que nous pouvons vous offrir.

Je vous invite donc à continuer le travail que j’avais accompli avec l’autre plugin, à contacter l’auteur du plugin WC vendor à propos des permissions reliées au rôle ou à engager une firme pour faire la modification pour vous.

Pour remettre le tout en perspective, il m’a fait plaisir de vous accompagner jusqu’ici et d’aller bien au-delà de ce que nous offrons normalement comme niveau de support. Surtout que je trouve que vous avez un très beau projet.

Cela dit, maintenant que le problème a bien été cerné et qu’il découle des limitations d’un plugin tiers-parti, la balle est dans votre camp.

En vous souhaitant le meilleur des succès.

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Ryan,

Nice troubleshooting!

Just to set expectations, as you might know, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues.

We unfortunately do not provide complete support for customization.

With that in mind, I will still ask our coding wizards to see if they can provide some insight on this.

Hang in there as I do that for you

Best regards,

Geoff B.

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