[Geoff B.]

Good evening Tavis and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

What is going is that our current support for Tickets with recurring events is very limited.
You can read about it here: https://theeventscalendar.com/product/wordpress-event-tickets-plus/

Simply put, the only scenario currently supported is what you have experienced: 1 set of tickets shared between all events.

Currently, the only workaround is to:

1. Create the recurring events
2. Break all of them from the series
3. Create your tickets in each of these broken events

The downside being that these events are no longer part of the series.

I wish I had a better answer for you, but for now it’s the best one I have unfortunately.

Best regards,

Geoff B.

[Geoff B.]

Good evening Stefan and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the price disappearing on you.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

In the meantime, you could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/69f8a033fb614c78b3de45a197431135

Best regards,

Geoff B.

 

[Geoff B.]

Good evening Luc and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the issues you have bumped into while using our plugins with WPML.
I would love to help you with this topic.

The first thing you should know is that we do not fully support Event Tickets Plus integration with WPML yet: https://theeventscalendar.com/knowledgebase/wpml-support/

This feature is scheduled to be release later this year. Initially we planned for spring, but there was some pushback.

In the meantime, you could get it to partially work, but this is unsupported.

The only downside is that the tickets you create in other languages are not really translations of the initial ticket. They are completely independent new tickets.

With that in mind, after a database backup, I would recommend upgrading your plugins to their latest versions ( Event Tickets and Event Tickets Plus, WooCommerce, etc…)

Could you also please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

Finally can you try temporarily reverting back to a default WordPress theme such as twenty-sixteen to see if that helps ?

Hang in there!

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good afternoon Luc,

I am glad we found the issue but I totally get how important this is.

This is why I have escalated the issue.
We apologize for the inconvenience caused by this glitch.

Alas, I cannot guarantee when it will be fixed, as it’s in the development team’s hands now.
They need to assign it, code it, test it, and schedule it for release.

The good news is that you will be contacted as soon as a fix is available.
Thank you for your patience as we see this through.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon Pam.

I am super stoked that you were able to figure this one out!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

This reply is private.

[Geoff B.]

Good afternoon Susan,

You are absolutely right. My apologies.

This is because this string requires context as well. I just tried the following modified snippet and it works like a charm: https://gist.github.com/andrasguseo/29903a974cb84060957881c17613c278#file-change-wording-with-context-php

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon Martin,

Awesome!

You are welcome back in our support forums any time 🙂
Please reach out to use again if you have questions or need help setting things up.

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

This reply is private.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Ed,

Kudos for figuring this out!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

This reply is private.

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