[Geoff B.]

Good evening Mark and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

In order to gain full power on your site’s look and feel, I would highly recommend reading the following articles:

• https://theeventscalendar.com/knowledgebase/wordpress-customizer/
• https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/
• https://theeventscalendar.com/knowledgebase/changing-fonts-and-colours/
• https://theeventscalendar.com/knowledgebase/styling-events-widgets/

In the context of Avada, there is also a menu to help customize the look and feel of the Events Calendar specifically.

In your case, I would recommend trying Appearance > Themes > Avada > Customize > the Events Calendar > Single Event > Details Background Color

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Sarah,

Thank you for writing back and providing some more insight on what you are trying to accomplish.

The good news is that my earlier advice still stands (depending on your preferred strategy).

Basically, you can approach this in one of the two following ways:

1. Circumvent the problem altogether by making sure that quantity = 0 is never displayed. In other words, you will want to make sure that the default quantity is always set to “1”.

   To achieve that, my earlier suggestions would work.

2. Continue to offer “0” (zero) as a quantity, but prompt the user (like you suggested).

   You could apply the following snippet in the header.php or footer.php file of your theme: https://stackoverflow.com/questions/34165427/woocommerce-items-with-a-quantity-of-0-are-added-to-the-cart

   For this to work, you will need to add <script> at the beginning of the snippet and </script> at the end. But first, to be extra safe, before making any changes to your files, you should make a backup of that file.

   We even have one of our customers who decided to hide the button altogether until the quantity is at least “1”

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Nick and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

The short answer is yes. Filter bar is compatible.

Here are a couple of articles on this topic:

1. https://theeventscalendar.com/knowledgebase/wpml-support/
2. https://theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml/
3. https://theeventscalendar.com/knowledgebase/setting-up-filter-bar-with-wpml/

Let me know if that helps.

Have a great day!

Geoff B.

p.s.: please note that we are currently updating our WPML documentation and should have new compatibility to announce fairly soon.

[Geoff B.]

Good evening Sarah and welcome back!

Thank you for reaching out to us.

We are sorry to hear that your customer had a confusing experience.
I would love to help you with this topic.

There are a couple of things you could do to tackle this:

1. There is a handful of WooCommerce third-party plugins that will let you set min and max quantity for WooCommerce products (on an individual basis).

   Once you find a plugin of your liking, you will need to find the WooCommerce product related to your tickets and make sure that the product quantity is set to “1” by default.

2. You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/cliffordp/5b57df71be8b52f595817ddbf81acdabBut first, to be extra safe, before making any changes to your functions.php file, you should make a backup of that file.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Karl,

Thank you for the files.
For some reason, there were no changes present in the child theme you sent, only empty folders.

Just to set expectations, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues. We, unfortunately, do not provide complete support for customization.

That said, here is a little something to get you started:

1. The view you are interested in customizing is the single-event view.According to the themer’s guide (https://theeventscalendar.com/knowledgebase/themers-guide/) the file responsible for this is located in the Events Calendar’s (free) files.

   More specifically /wp-content/plugins/the-events-calendar/src/views/single-event.php

2. If you open up that file you will see how the different “sections” are being displayed. The section you are interested in is called by “tribe_get_template_part( ‘modules/meta’ )”. Let’s dig deeper.
3. Still according to the themer’s guide, the file responsible for displaying the different elements of the meta module is located in  /wp-content/plugins/the-events-calendar/src/views/modules/meta.php
4. Opening that file reveals that the details section you are interested in is actually located under /wp-content/plugins/the-events-calendar/src/views/modules/meta/details.php

Still there? Hopefully I have not lost you 🙂

So what’s the plan you ask? You will need to download 3 files and modify 2 of them:

• Steal code from details.php
• Modify single-event.php (to add the code stolen from details.php to the location of your choice)
• Modify meta.php (to remove the call to the details.php file)

Once you are done, you should upload the following modified files back:

• /wp-content/themes/flatsome-child/tribe-events/single-event.php
• /wp-content/themes/flatsome-child/tribe-events/modules/meta.php

Pro tip: when you open a view file you want to modify, take a look at the comments in the header section of the file. It will tell you the correct path to upload the modified file to.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Manuela,

Thank you for following-up.
I am replying on behalf of my colleague Andras who is out of the office.

I just sent a ping to the GDPR team here to get a better sense of the ETA on this one.
I believe it should not take long.

Thank you for your patience.

Best regards,

Geoff B.

[Geoff B.]

Good evening Dave,

Thank you for chiming in.

Unfortunately, there is no shortcode available for tickets at the moment.
That said I can totally see how that would be super useful.

I would encourage you to vote and comment here so that this feature request can gain some traction: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/4969234-shortcode-for-ticket-purchase-eventbrite-etc

In the meantime, what you could do however is to use a snippet to move the tickets to the location of your choice.

The following snippet will need some work on the destination hook section to work with Divi, but it could buy you some time.

Just to set expectations, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues. We, unfortunately, do not provide complete support for customization.

Best regards,

Geoff B.

[Geoff B.]

Good evening Cheryl,

Thank you for writing back and for the system information.

That said, somehow, it looks like the plugins list and their version is absent from the list.
For that reason, you might have to share the system information manually (using a private reply): https://theeventscalendar.com/knowledgebase/sharing-sys-info/

As for the shortcodes you have in place, they do indeed appear to be working correctly.
For the photo view, the date used in the shortcode reflects the start date of the event listing, not a limit (like in the month view).

For example, if you use 2018-08, it will list all the events that have a start date in August 2018 and above (September, October, etc…).

In the example you used (2018-07 and 2018-06), the event display is exactly the same because:

1. 2018-06 will display all events in June and after. You just have one event in your calendar in June (which spans from June 30th until July 1st).
2. 2018-07 will display all events in July and after. It will also display the event from June because that event spans until July.

Based on this, you might want to use the month view to limit events to a specific month (you could still let the photo view as an option).

Hang in there!

Geoff B.

 

 

[Geoff B.]

Good evening Kenneth,

Thank you for writing back.

This all can be integrate with event calendar?

Yes, absolutely.

To make a long story short, Event Tickets integrates perfectly with the Events Calendar. Event Tickets Plus extends Event Tickets AND brings WooCommerce into the mix.

Simply put, the whole transactional aspect of things is handed over to WooCommerce.

if i use woocommerce check out, i can direct my user to any payment gateway that woocommerce provide right?

That is correct.

However, please note, that if you select any other payment system than Paypal, it means that you will collect all the money from customers.

You will then need to do the accounting (based on the reports) to pay your event organizers.

do you heard about some plugin that offer ranking or achievement?

Surprisingly, there are not a lot of WooCommerce gamification plugins out there (as far as I know). But here is what I know of:

• https://wordpress.org/plugins/gamipress/
• https://wordpress.org/plugins/gamipress-woocommerce-integration/

Have a great day!

Geoff B.

[Geoff B.]

Good evening Karen,

I am super stoked to hear this worked.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening Cheryl,

I am so sorry to hear that.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, in case you have not already done so, would you mind doing 2 things:

1. At the very bottom of the following page, you will notice a reference to the type of quotation marks: https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

   This might seem like a detail, but can you validate that you are using “straight quotes” everywhere?

2. Would you mind temporarily trying out with 2018-08 to see if that works?

Hang in there!

Geoff B.

[Geoff B.]

Good evening Kenneth,

Thank you for expanding on your idea.

If you went with the more complete scenario (Community Tickets, Event Tickets Plus, etc..) AND WooCommerce, the answer is that you could install a third-party WooCommerce plugin for that.

You will need to research this a bit to find out the one you like best, but here are a few of them: https://www.frip.in/woocommerce-rewards-points-wordpress-plugin/

Have a good weekend,

Geoff B.

[Geoff B.]

Good evening Ryan,

I am super stoked to hear this worked for you!

One more question is there way to do a sign-up sheet or registration for the event?

Absolutely!

If you are just looking to capture email and name, you could use our awesome free Event Tickets plugin (which also lets you capture payments via Paypal if need be): https://theeventscalendar.com/product/wordpress-event-tickets/

If you are looking for a sign-up form that is a little bit more complex (several fields), then I would recommend getting a copy of our Event Tickets Plus plugin which extends Event Tickets by letting you do all sorts of cool things including capture custom attendee information:

1. https://theeventscalendar.com/product/wordpress-event-tickets-plus/
2. https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

Let me know if that helps.

Have a great day!

Geoff B.

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