[Geoff B.]

Good evening Robert and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the monthly view no longer working on your site.
I would love to help you with this topic.

By the looks of it, there is a Javascript error being generated on https://www.myfathersmustache.com/events-charleston/. You can see that in the Google Developer tools console.

More specifically, the error comes from https://www.myfathersmustache.com/wp-content/themes/mfm/js/sticky.js?ver=4.8.2

One solution could be to dequeue that specific script from the post-type-archive-tribe_events pages: https://gist.github.com/elimn/e302522579650914e03048ebed146854 or to dequeue that script altogether.

But before you do any of that, it looks like you are not using the latest version of our plugins. I would recommend updating both the Events Calendar and the Events Calendar Pro to the latest version in case that helps.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Curtis and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

I believe the following third-party plugin is exactly what you are looking for: https://wordpress.org/plugins/the-events-calendar-category-colors/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Dave and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

In order to gain full power on your site’s look and feel, I would highly recommend reading the following articles:

• https://theeventscalendar.com/knowledgebase/wordpress-customizer/
• https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/
• https://theeventscalendar.com/knowledgebase/changing-fonts-and-colours/
• https://theeventscalendar.com/knowledgebase/styling-events-widgets/

The other thing that might help is the first setting found under Events -> Settings -> Display

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-events-tickets header, .tribe-event-tickets-plus-meta label {
color: black !important;
}
Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Andrew and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

There are 2 ways to go about this:

1. Change the view template of how the “Add to cart” is displayed for tickets.
   You might want to read our Themer’s guide to get a sense of how that works.
2. Simply using CSS to hide that specific element.Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:
   
#tribe-events table.tribe-events-tickets tr .tribe-tickets-remaining {display: none !important;}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Chris and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

It imports event from another site’s feed. The import seems broken.

To your earlier point, this type of issue can be addressed in our premium license forums.

I am not sure how the imports are performed in your specific case, but usually, it is as simple as having a valid Event Aggregator license (which your client might still have) https://theeventscalendar.com/product/event-aggregator/

Another problem is that even if I enter events manually, they appear in the upcoming event widget, but not in the monthly view.

 

In all likelihood, there is something off with the month view.
You could post that question on our free wordpress.org forums for now: https://wordpress.org/support/plugin/the-events-calendar

With that in mind, here are a couple of things to try:

1. Make sure the month view is checked under Events -> Settings -> Display
2. Try temporarily reverting back to a default WordPress theme such as twenty-sixteen to see if the issue persists

If I purchase the pro version of your plug-in, would that be something you can help me sort out and get working again?

I believe the following describes the type of support a premium license provides you with: https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

So in short, you will get speedier support for sure. With a bit of luck your client might still have an active license as mentioned earlier.

Best regards,

Geoff B.

[Geoff B.]

Good evening and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

Is there a way to bundle these add-ons so I can save some cost of adding Events Tickets Plus?

Good news, we have just the thing.

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/69f8a033fb614c78b3de45a197431135

Or perhaps simpler, use the following extension: https://theeventscalendar.com/extensions/display-the-event-cost-field-when-ticket-plugins-are-installed/

Best regards,

Geoff B.

[Geoff B.]

Good evening Bruno and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the tickets not being sent on your site. Yikes!
I would love to help you with this topic.

The tickets are normally sent based on the settings in place at the bottom of the Events -> Settings -> Tickets screen. Most specifically, they are triggered by the order status of your choice.

If that still does not work for some reason, you can have the system send tickets from any chosen email address by simply installing, configuring and testing the following plugin: https://wordpress.org/plugins/easy-wp-smtp/

Using a real SMTP server with authentication will bypass the built-in WP mail functionality altogether.

Please make sure you configure and test the settings using the plugin’s built-in tool. This typically cures the problem.

As for re-sending the tickets, you can do so by going in the WooCommerce order and clicking on the Actions menu.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Amaury and welcome back!

Thank you for reaching out to us. I would love to help you with this topic.

By the looks of it, you are trying to create a custom view.
That is totally cool and encouraged. In fact, we have built the plugin to make that relatively easy to do.

The best way to achieve this is to look at the elements you want to integrate in your custom view in other views and literally “steal” the code from these views.

In your example:

1. The featured image can be seen in the complete list view (not the advanced list view widget) and the code borrowed from there
2. The new tag might be an event tag or a new custom field (from the Events Calendar Pro). Either way, the both display in the single-event view. So you need to steal from there.

You might want to read our Themer’s guide to get a sense of how that works.

This leaves use with your last requirement, the filter at the top.
You have 2 ways to go about that:

1. You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/cliffordp/04b7bbe6e7d9009aec12acc0b9bd5bdd#file-functions-php
2. Instead of embedding the advanced list widget, you could embed AND customize a full calendar view that contains the tribe-bar https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

Best regards,

Geoff B.

[Geoff B.]

Good afternoon,

Thank you for writing back.

I am super stoked that the update solved the issue for you.
I am just going to go out on a limb here, but if you have any testing environment, I believe the links would still work (I might be wrong) after switching methods.

In any case, I will not argue with your SEO teacher.
But, I do believe the slug itself is very important. The downside of the ?lang method from that standpoint is that the slug does not get translated (e.g.: categorie vs category or the event title itself).

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Hey Jonas,

I am super stoked to hear that.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

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[Geoff B.]

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[Geoff B.]

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[Geoff B.]

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[Geoff B.]

Good evening Ivan,

First off I am super stoked to hear that updating the plugin fixed things for you.

I would like to apologize for the delay answering you initial question.
We are currently experiencing a higher level of requests than usual – especially on a Monday since our offices are unfortunately closed over the weekends..

Please rest assured that we are working hard at correcting this situation.
We appreciate your patience while we try to normalize things.

Is there anything else I can help you with today?

Best regards,

Geoff B.

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