Calendar View Shows NO EVENTS – List View Shows Events

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Home › Forums › Calendar Products › Event Aggregator › Calendar View Shows NO EVENTS – List View Shows Events

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  • September 24, 2017 at 3:06 pm #1354073
    Ivan
    Participant

    My site: artcalendar.info

    On calendar view (“grid”), it says there are no events (and none show up). But there ARE events, and when going to “List” view they appear.

    This behavior started randomly, and without my doing anything at all. One day it was working, the next day it wasn’t.

    Perhaps related to the update? Not sure, but definitely need it to work. Hoping for real reliability on this plugin going forward.

    Thanks,
    Ivan

    September 25, 2017 at 8:26 pm #1354702
    Geoff B.
    Member

    Good evening Ivan and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the issues you are experiencing with the month view.
    I would love to help you with this topic.

    The first thing I would recommend is taking a look under Events -> Settings -> General to see if you have any duplicate venue or timezone issue (buttons to fix these issues would appear if that is the case).

    If that is not the case, Try temporarily reverting back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

    Finally, as a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Hang in there!

    Geoff B.

    September 25, 2017 at 9:10 pm #1354720
    Ivan
    Participant

    This reply is private.

    September 25, 2017 at 9:12 pm #1354721
    Ivan
    Participant

    Just updated the plugin and it appears to be working.

    Thanks.

    September 26, 2017 at 10:52 pm #1355353
    Geoff B.
    Member

    Good evening Ivan,

    First off I am super stoked to hear that updating the plugin fixed things for you.

    I would like to apologize for the delay answering you initial question.
    We are currently experiencing a higher level of requests than usual – especially on a Monday since our offices are unfortunately closed over the weekends..

    Please rest assured that we are working hard at correcting this situation.
    We appreciate your patience while we try to normalize things.

    Is there anything else I can help you with today?

    Best regards,

    Geoff B.

    October 18, 2017 at 9:35 am #1365461
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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