[Geoff]

Hey Marc-Antoine, thanks for following up!

Shoot, my apologies for the upcoming events URL. That does indeed create a redirect loop. You can replace “upcoming” with “list” in the URL to prevent that redirect from happening. 🙂

I have seen some requests come in to to show past events in reverse chronological order. Give this snippet a try in your functions.php file and see if that will do the trick for you.

The extra /event/ in the category URL is interesting. If I take it out, then the page shows as it should: http://morethanwords.tokyo/events/category/houseparties/

Does that work for you as well? Are you being redirected to a different URL from there? Like I said, that would be interesting and definitely worth us looking at!

Finally, is there a way for the main event (default page) to show all events, not only upcoming ones?

Great question. Unfortunately this is a bit more complicated than we can help out with. You’ll need to setup some custom queries, one to show the soonest upcoming events and one to show past events past a certain point. You can either use WP_Query (here is an example) or tribe_get_events() to make that happen–hopefully one of those two options will get you started in that direction. 🙂

Cheers!
Geoff

[Geoff]

Hi folks,

I can tell from the varied voices in here (as well as here) that there is a lot of frustration around translations since 3.10. I do appreciate your patience as we try to sort this all out together, but do also ask that we try to keep the tone civil and productive.

The original question in this thread is indeed about translations. There were a number of new and changed strings in 3.10 that did not exist in 3.9.3 and below. As a result, translations are certain to be at least somewhat out of date since there was a change in the collective codebase. So, just to be clear, the issue we’re looking at here is outdated translation files that need to be updated. This is even true for plural and singular strings–you will want to update the files for those languages to see correct translations across the board.

That said, I want to give you a rundown of what we are doing to try to make the translation process much smoother for everyone:

• We’ve created a new site dedicated solely to translations for all of our plugins. This site will show you the current accuracy of all available language files for The Events Calendar and its add-ons. Before this, there was really no transparency between what translations were compatible with the plugin and, if there were any, how complete they were. This makes it much easier to see which translations exist and whether they still need any work.
• We’re accepting contributions through this site, so if you see anything at all that is out of date or irrelevant, then you can submit that changes directly there. Translations used to require editing .po and .mo files yourself and submitting them to us for consideration, at which point they would be packaged for a future release. Now, those submissions can be made for individual strings directly on the new site.
• We’re approving the submissions manually. Each new submission to the site will be reviewed and approved by our team. Once approved (which should happen in a matter of days instead of weeks), the new files can be instantly downloaded from the site and imported into your site with the newly translated files.

I realize our communication about this process has been pretty poor–at best–and I want to apologize for that. We’re working on new Knowledgebase articles to help break it down even further and I hope that, at the end of the day, this will make the translation process much easier and faster for everyone.

If your language files are not working (e.g. you’re seeing broken translations) then that means the translation files are out of date. We’re working in approving new translations via the site as fast as we can and we really appreciate your patience while we do–we also appreciate any submissions you contribute to the site to help us release better translations faster.

I hope this helps clear things up as far as where translations are at in 3.10 and the process for how to resolve any translations-related issues we might be seeing here. Thanks again for working with us through this–including your collaboration and contributions to make translations in The Events Calendar better while we approve them as fast as possible.

Cheers!
Geoff

[Geoff]

Hi Zachary!

Shoot, sorry for the trouble here but I’m happy to look into why the content isn’t showing up for you here.

It already appears you are on the latest versions of The Events Calendar and The Events Calendar PRO, but would you mind checking and confirming that for me? I saw a similar issue just last week and it turned out that PRO was on 3.9.3 while core was on 3.10. Just want to rule that out.

If both plugins are good, will you please try flushing your site’s permalinks by heading to Settings > Permalinks and simply clicking the save button? Give that a shot and see if you notice  a difference.

If you’re still hitting a wall, will you please try updating both plugins again? You can grab the latest version of The Events Calendar on WordPress.org here and The Events Calendar PRO by logging in to this site and heading to My Account > Downloads. I’m wondering if a file somehow became corrupted and just needs to be re-installed. Here’s an article on how to update the plugins manually.

Let’s start there and see what we find. 🙂

Cheers!
Geoff

[Geoff]

Hey ericmeadows,

That is a good question and MailPoet is indeed a nice plugin to look into. Definitely start there and I’ll keep this thread open a while for you to report back with any questions you might have. 🙂

Cheers!
Geoff

[Geoff]

Hi casasbrancas! Yes, I definitely have checked the links and do see exactly what you mean. In some cases, there could be new or changed strings in the files that were bundled with the core version of The Events Calendar. And in other cases, those language files may have been transposed.

I would encourage you to try downloading the latest translations from this site and checking again. If the translation is off, perhaps you would be willing to contribute an update to those instances? That is the quickest way to make us aware of the changes and we can approve and publish them from there. 🙂

Cheers!
Geoff

[Geoff]

Good question. I’ve been searching around the WooCommerce forums for a bit and have come up empty as far documentation for how to prevent that sort of situation from happening. I did see this thread on the public forums that is similar, but not totally the same issue. I think it would be worth posting a new thread in the WooCommerce forums to see how other may have dealt with similar situations. A lot of people use WooCommerce and I’d be surprised if someone doesn’t have something to offer there.

I’ll go ahead and close this thread since I’m afraid we’ve reached a point where this is better answered by WooCommerce instead of WooCommerce Tickets, but do please feel free to start another thread here if any other questions pop up and we’d be happy to help as best we can. 🙂

Thanks so much again for reaching out!

Geoff

[Geoff]

OK, I’ve been digging into this a little more. Thanks so much for the screenshots–they really helped. 🙂

As it turns out, it would technically be possible for two people to be on the same page at the same time and each make a request for tickets that is greater than the number of actual tickets available. Imagine if there is one ticket left, but two people are on the event page–each page thinking there is one ticket left–then both people make a purchase.

This is a classic ecommerce conundrum because you don’t want to prevent one customer from purchasing over the other in case the first one winds up not making the purchase. Ultimately, it would need to be caught at the checkout page rather than the event page itself, which is something that the ticketing plugin cannot do on its own–rather it would be a general ecommerce situation that WooCommerce (or any ecommerce platform) would need to address.

I do think that is what’s happening here. Do you think it could something else, or does something else sound more plausible based on what you’ve seen?

Thanks!
Geoff

[Geoff]

Hey Bernd, thanks so much for the clarification–I really appreciate that!

It does indeed look like we encountered a mix-up on our initial launch of our translations site where a few languages were transposed with others. That has since been fixed and the corrected translations are available now.

I should also point out that there is a new process for translations and have two write-ups for it here:

Changing the Language on Your Calendar

And here:
https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

Two things to note are:

• You do not have to submit an entire translation, you can just submit translations for individual strings. Even if it’s just one string, or something like a spelling correction, it all helps!
• Your submitted strings will be saved as “suggestions”, and not immediately included in a translation file for export until an administrator approves them. This may seem like a limitation, but it just helps us ensure nobody comes along and deletes translations or adds spam or something to them. Your suggestions will be approved very promptly.

I hope the information here brings you up to speed on our new translations site – let us know if it does, or if you have any other questions or concerns! I do hope you will use it to update the translations that were brought up here so we can work to push those out to the community at large. 🙂

Cheers!
Geoff

[Geoff]

Hey there, Tom! I see my last reply was marked as the correct answer, so I’ll go ahead and close this thread. Please feel free to let us know if any other questions pop up and we’d be happy to help–in the meantime, I hope to see your non-profit application come in soon. 🙂

Cheers,
Geoff

[Geoff]

Hey there! I see my last reply was marked as the correct answer, so I’ll go ahead and close this thread. Please feel free to let us know if any other questions pop up and we’d be happy to help as best we can. 🙂

Cheers!
Geoff

[Geoff]

Sweet, nice work! I’m so glad that helped get the ball rolling. Good catch on the new release changes, too–I definitely should have given you a heads up on that.

That’s a nice feature suggestion as well. In fact, if you have a moment, I’d love for you to throw that up on our UserVoice forum. We track feature requests there and I can see how other might find that super handy as well–it’s be nice to see what sort of feedback and dialogue build around that.

I’ll go ahead and close this thread. Thanks again for reaching out and see you over in UserVoice. 🙂

Cheers!
Geoff

[Geoff]

Awesome! That is exactly what I was hoping to hear–thanks so much for your patience here as well and I’m super stoked that all is working smoothly. 🙂

I’ll go ahead and close this thread but if any of the others who chimed in here at the beginning are still having any issues, please don’t hesitate to open a new thread and we’d be happy to help out over there.

Cheers, all!
Geoff

[Geoff]

Oh wow! I’ve never seen that happen (and can’t seem to make it happen myself). Will you please send me a screenshot of that? I’d love to ticket that so we can look into that more closely.

Geoff

[Geoff]

Hi Pat,

In digging into this a little more, it looks like you’re still running version 3.9.3 of The Events Calendar PRO. The readme file is 3.9.3 instead of 3.10.

Is it possible the manual update you did earlier didn’t stick? Here’s an overview of how to manually update the plugin, just in case.

Thanks!
Geoff

[Geoff]

Definitely very curious!

So, just to confirm: are you able to go to the editing screen for that particular event and look at the WooCommerce section where the tickets were created? Does it say 30 of 38 tickets were sold, or something else (screenshot).

Geoff

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