[Geoff]

Sweet! Sorry for lapse there but I’m glad everything is working smoothly now–thanks for reaching out and following up to let us know. 🙂

Cheers,
Geoff

[Geoff]

Hey there, Marc-Antoine! Nice to see you again. 🙂

That’s a good question and the answer may not be that easy. I think the rectangular images look great in the single event event because it covers the full top area of the post.

At the same time, that rectangle might look funny in the calendar view and a square could work best, depending on your layout and preferences. In that case, you could use the default WordPress “thumbnail” size, which is 150×150 square.

To do that, you will need to override the list/single-event.php template:

• Make a copy of the template. It is located in /plugins/the-events-calendar/views/list/single-event.php
• Make a new folder in your theme called tribe-events
• Make a new folder in that one called list
• Drop the copied template in that last folder

Now that the template is in the theme directory, it can be modified to suit your needs. In this case, replace this:

[php]<?php echo tribe_event_featured_image( null, ‘medium’ ) ?>[/php]

…with this:

[php]<?php echo tribe_event_featured_image( null, ‘thumbnail’ ) ?>[/php]

Will this help you get started? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Shoot, that’s not good! This question may be more suitable for WooCommerce support, but I did find this support thread from another site that offered a solution.

Another way might be to use CSS to hide the menu item altogether, though I would want to avoid that if there is some easier and more maintainable way that the WooCommerce support team knows about.

Cheers!
Geoff

[Geoff]

Hey Alex, thanks for marking this thread as resolved! I’m glad this helps and please feel free to hit us up if any other questions pop up.

Cheers,
Geoff

[Geoff]

Hi Marc-Antoine,

Good question about reverse chronological order. You should be able to use and modify that snippet directly in your theme’s functions.php file. The only reason you might modify a calendar template is if you were constructing a new query, which is also a possibility. We have a Themer’s Guide that does a thorough job of outlining the process for overriding the plugin’s templates.

The category URL is certainly odd. This is the URL that seems to be working for me when trying it out. Does it work for you as well?

http://morethanwords.tokyo/events/category/houseparties/

If not, we can try to troubleshoot that a little deeper together.

Cheers!
Geoff

[Geoff]

Hi Mónica

Shoot, sorry for the mixups here! We did introduce a number of new and updated strings in The Events Calendar 3.10 that were not included in the previous version. Therefore, the existing files that came packaged with the 3.9.3 will be outdated in 3.10.

We’ve just launched a whole new process for translations and have two write-ups for it here:

Changing the Language on Your Calendar

And here:
https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

Two things to note are:

• You do not have to submit an entire translation, you can just submit translations for individual strings. Even if it’s just one string, or something like a spelling correction, it all helps!
• Your submitted strings will be saved as “suggestions”, and not immediately included in a translation file for export until an administrator approves them. This may seem like a limitation, but it just helps us ensure nobody comes along and deletes translations or adds spam or something to them. Your suggestions will be approved very promptly.

That first article also includes the steps for installing the any updated language files to your site to ensure that the changes stick – let me know if it does, or if you have any other questions or concerns! 🙂

Cheers,
Geoff

[Geoff]

Hey there, Shah–welcome back. 🙂

That menu item is coming from WooCommerce rather than WooCommerce Tickets. However, you should be able to customize your menus by heading to Appearance > Menus and editing the menus from there.

Cheers!
Geoff

[Geoff]

That’s a great question, Andrew! The bummer is that it is not possible to add an RSVP option on events at the moment. It’s actually something we are planning to do, though I unfortunately don’t have a timeframe for that to be released.

Sorry for the bad news here, but does this at least help answer your question? Please let me know. 🙂

Cheers,
Geoff

[Geoff]

Hey Alex,

Absolutely–The Events Calendar is completely free to use on any project and is open-sourced.

That said, there are a number of advanced features in The Events Calendar PRO that are not available in the free version (i.e. additional views, recurring events). If you’re looking for those, then you would definitely want to pick up a PRO license.

Does this help clarify things a bit? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Nice! i’m so glad that did the trick. Sorry for the trouble there, but I’m stoked to hear things are working out. 🙂

Cheers!
Geoff

[Geoff]

Hi Charles,

Man, sorry for the errors here! I’m happy to dig into them with you to figure out what’s happening.

The biggest red flag I see is that the admin-ajax.php WordPress file seems to be blocked from your site. This is the error I see in the console:

Failed to load resource: the server responded with a status of 500 (Internal Server Error)

http://judocalendar.com/blog/wp-admin/admin-ajax.php
Failed to load resource: the server

The calendar replies on that file to load the page via AJAX, so the fact that it is being blocked, is missing, or is not loading for any other reason is the likely culprit for the map view not loading.

I see you tried deactivating all other plugins–did you happen to notice a difference there? How about when you a default WordPress theme (like Twenty Fifteen)? There’s likely a conflict here and following these steps will help us found that, if it exists.

Let’s start there and see what we find. 🙂

Cheers!
Geoff

[Geoff]

Hi Jose,

thanks for reaching out! Yes, renewing the license will refresh it for another year, based on your original purchase date. That renewal will get you updates to the premium plugins (e.g. The Events Calendar PRO) and access to our support forums here.

Here’s some more details that explain the renewal process, if you’re interested:
https://theeventscalendar.com/knowledgebase/renewing-your-license/

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi Ricardo, thanks for getting in touch!

Good question. Honestly, I am not familiar with visual composer, at least using it with The Events Calendar widgets.

However, the widgets in The Events Calendar PRO do include shortcodes, so if you are able to embed shortcodes using visual composer, then I believe that would get the job done.

The best way to tell for sure might be to give it a test drive. We do offer a full refund on all purchases within 30-days, so that would give you some space to try things out.

Let me know if you have any other questions here and I’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi Mal,

Sorry for the trouble here with the iCal export!

First off, I’d check to make sure the time settings in WordPress are consistent with the time and date settings in The Events Calendar–is there a setting where the date has been cut off or different from what is default?

I would be great if you could try running through these troubleshooting steps. Some themes or plugins will affect date handling and it would be good to see if there is a conflict that goes away when all other plugins are deactivated and a default WordPress theme (like Twenty Fifteen) is activated.

Also, just to confirm: are you using The Events Calendar PRO or one of our other premium plugins? This forum is for pre-sales questions of those plugins, so I’m going to move it to our PRO forum. If you haven’t purchased a license and need support, you can post to our WordPress.org forum.

Cheers!
Geoff

[Geoff]

Hey Simon,

Oh man, my bad–I definitely misunderstood and appreciate the clarification here. That makes much more sense. 🙂

Turns out that the snippet is a little off and needs to be updated–which we just did. You can use this instead:

https://gist.github.com/theeventscalendar/800ce8f9fafae49f2182

Let me know if that doesn’t do the trick for some reason and I’d be happy to take another look. 🙂

Cheers!
Geoff

 

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