Map View not showing any results

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  • June 19, 2015 at 10:58 am #971426
    Geoff
    Member

    Hi Pat,

    Thanks so much for bearing with me here! I really appreciate you switching themes–I think it’s safe to say it’s not a conflict there.

    If Map and Photo views are both not working for you (and others have reported the same for Week View), then it’s possible that flushing the site’s permalinks could help out. If you go to Settings > Permalinks and do nothing but click the save button, do those views come back for you?

    Thanks!
    Geoff

    June 19, 2015 at 11:26 am #971444
    Pat
    Participant

    No, that did not work.

    Pat

    June 19, 2015 at 11:29 am #971445
    Geoff
    Member

    Hi Pat,

    I’m still seeing a number of activated plugins showing up in the source code. Will you please deactivate those as well?

    Thanks so much!
    Geoff

    June 19, 2015 at 11:33 am #971447
    Pat
    Participant

    Done…now it pulls a 404 error.

    June 19, 2015 at 12:16 pm #971460
    Geoff
    Member

    That’s actually very helpful–thanks for deactivating those!

    404s can pop up for a number of reasons. Will you please try the steps outlined here to see if we can clean those up? The first step is the permalinks one we’ve already tried, but I would like to see that tried again now that the other plugins have been deactivated.

    Thanks!
    Geoff

    June 19, 2015 at 1:47 pm #971502
    Pat
    Participant

    Okay I went through all the steps, still no luck. All the plugins have been disabled for a while, so everything we are trying is with no plugins active other than Events Calendar.

    June 19, 2015 at 2:34 pm #971533
    Geoff
    Member

    Hi Pat,

    In digging into this a little more, it looks like you’re still running version 3.9.3 of The Events Calendar PRO. The readme file is 3.9.3 instead of 3.10.

    Is it possible the manual update you did earlier didn’t stick? Here’s an overview of how to manually update the plugin, just in case.

    Thanks!
    Geoff

    June 19, 2015 at 3:19 pm #971540
    Pat
    Participant

    Success!! Checked the Events Calendar Pro folder via FTP and indeed, found 3.9.3 running there. On the WP back end it said v3.10 was installed. Replaced the directory with 3.10 and all is good. Have just turned all the plugins back on, one by one, and map and photos views are working fine.

    Pat

    June 19, 2015 at 3:19 pm #971541
    Pat
    Participant

    Thanks, Geoff, for staying with it.

    June 22, 2015 at 7:57 am #971871
    Geoff
    Member

    Awesome! That is exactly what I was hoping to hear–thanks so much for your patience here as well and I’m super stoked that all is working smoothly. 🙂

    I’ll go ahead and close this thread but if any of the others who chimed in here at the beginning are still having any issues, please don’t hesitate to open a new thread and we’d be happy to help out over there.

    Cheers, all!
    Geoff

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