[Geoff]

Oh gotcha! Sorry, I must have misunderstood–thanks for clarifying.

Venues and Organizers actually use the_content() just like any other WordPress post. So, if you want to grab the content for a particular venue, you can call for the content in the same loop where the Venue/Organizer is being queried.

A good example is looking at the single-organizer.php and single-venue.php templates. Those can both be found in the Events Calendar PRO plugin files under /src/pro/views. Open those up and you will see how the venue is both queried and where the_content() is called to display the post content.

Does this help a little more? Please let me know!

Geoff

[Geoff]

My pleasure! Thanks again for reaching out. 🙂

[Geoff]

Excellent, thanks for following up! Talk again soon. 🙂

[Geoff]

Hi Becca,

Welcome to the forums and sorry for the trouble here!

This is indeed a known issue. We are still working on it and do not have a resolution yet for it. In the meantime, the only workaround is to create the recurring event and then manually delete the instances you do not want.

I hope we have a fix soon, but I do not have a timeline when that might happen. I’ll keep you posted here in this thread when I know more.

Let me know if you have any follow up questions. Thanks for your patience!

Geoff

[Geoff]

Hey Barry! Welcome to the forums. 🙂

Good question. You can head to Events > Settings > Filters and use the Checkbox option for Venues (screenshot) so that multiple venues can be selected in the filter bar.

Does that help answer your question? Please let me know!

Geoff

[Geoff]

Heck yeah! Nice work, @Ameet!

Thanks so much for following up and for sharing what worked–I really appreciate it. 🙂

Geoff

[Geoff]

Good question. I haven’t migrated from Formstack myself. The only red flag I would suggest is to backup all your work, from databases to files and test it all in a development environment before doing it on a live site. I tend to be pretty liberal with my backup practices when databases are involved.

[Geoff]

No worries, Susan! I’m totally happy to help as best I can. 🙂

You probably need to grab the venues for the event and then call the details from there. For example:

https://gist.github.com/geoffgraham/fc34482b5584f6da3972

Let me know if that example helps!

Geoff

[Geoff]

This reply is private.

[Geoff]

Hi Jason and thanks for getting in touch!

Yes, we do indeed have a non-profit program and I’d highly encourage you to apply for it. We love supporting non-profit organizations and would be happy to review your application to see if you qualify!

If you’ve purchased the licenses and would like to return them, we will certainly take them back as long as it’s within the 30-day window of our return policy. Drop us an email at the address noted in the link along with your receipts and we can process that for you. From there, you can go about obtaining the non-profit licenses. 🙂

Does this help answer your question? Please let me know.

Thanks!
Geoff

[Geoff]

Hi Susan and thanks for following up!

Ah yeah, you can echo the functions in the template to return those values. So, for example:

<?php echo tribe_get_organizer_website(); ?>

…and that would return the organizer’s website URL.

Let me know if that helps do the trick. 🙂

Geoff

[Geoff]

Hey Maciej, thanks for getting in touch!

Good question. While turning off the switch in the event editor is not possible, you can set the default position in Events > Settings, at the bottom of the General Settings section (screenshot).

Does setting those options properly set your defaults? Please let me know. 🙂

Thanks!
Geoff

[Geoff]

Hi Linda,

Thanks for getting in touch and sorry for the trouble!

What happens when you click on the “Add another rule” button? Does a dropdown display? If so, great!

If not, then will you please head to Events > Settings > Help, copy the system information at the bottom of the screen, and paste it here for me as a private reply? That will help me check your settings for any possible issues and direct us where to look from there.

Thanks!
Geoff

[Geoff]

Hi Andreas,

First off, my apologies for the trouble here! The issue where recurring exclusions are missing is indeed a bug. Recurring events is a key feature in Events Calendar PRO and we understand the need to get the exclusions portion of it back in running order.

That said, we are in the process of working on it. I hope a fix is coming soon but unfortunately do not have a specific timeline for it. For the time being, the only workaround is to create a recurring event, then manually delete the instances you would like to be excluded.

I also wanted to apologize for the closed thread. Our system automatically closes threads after two weeks of inactivity and yours should not have been caught in that sweep. I’ve flagged that and will be following up to make sure it doesn’t happen again.

I’m adding this thread to the open ticket for this issue. Your other thread is tagged in there as well. I am also marking this thread Pending Fix, so it should not get caught up in the automated closed sweep. In other words, we’ll leave this thread open for you and I’ll certainly follow-up when we have more to share.

Thanks for your patience while we work on this!

Geoff

[Geoff]

Hey Daniel, thanks for following up!

Honestly, it’s tough for me to tell since it’s a customized template and The Events Calendar doesn’t include a sidebar by default. If you look at the code a little deeper, there may some references to a sidebar, along with a path where the file for it is located.

You could share your template code with me in a Gist and I’d be happy to check. At the same time, the Avada team might be better suited to provide an answer since they wrote the code for the template.

Cheers!
Geoff

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