[Geoff]

Hi Joanny,

Sorry for the trouble and disappointment! Let’s figure out what’s happening here together to get things up and running again.

I actually just saw another thread with the exact same issue and it turned out that there the site was nor running the latest versions of the plugins. Will you please make sure you are running the following versions and let me know if it helps make a difference when you update:

• The Events Calendar 3.12.6
• Events Calendar PRO 3.12.6
• WooCommerce Tickets 3.12.1

Let’s start there and see what we find.

Thanks!
Geoff

[Geoff]

Hi Keith,

Thanks for getting in touch!

We made shortcodes available in 3.10 and they’re available for use right now. The shortcodes will embed any Events Calendar PRO widget on any page or post.

We’re keeping the feature request in Started status to continue collecting ideas and information for shortcodes. If you haven’t already, it would be awesome if you dropped in a note in there about what additional shortcodes or refinements to the existing shortcodes you would find helpful.

Setting the calendar as the site homepage sounds like it would be a separate, but related feature. The Event Rocket plugin currently allows this, though it’s worth noting that the plugin is no longer maintained.

Does this help answer your questions and give you an idea of where things are currently at? Pleaser let me know if you haven ay follow-up questions and I be happy to answer as best I can.

Cheers!
Geoff

[Geoff]

My pleasure! Thanks for following up and have a great weekend as well. 🙂

Geoff

[Geoff]

Hello Lain,

Good question. You can definitely do this but overriding the single-event.php template with your own. There’s more info on template overrides in our Themer’s Guide, but it basically boils does to this:

• Make a copy of single-event.php. It’s located in /the-events-calendar/src/views/single-event.php
• Make a new folder in your theme directory called tribe-events
• Drop the copied single-event.php file in that folder

Now that the template is in your theme directory, you can modify it to suit your needs. In this case, you can echo the following functions up where the title is:

• tribe_get_event_taxonomy()
• tribe_get_city

Will that help you get started? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hey there, Chris!

Would the tribe_events_count_available_tickets() function be an easier way to display the number of remaining tickets? That’s where I would suggest starting.

Let me know if that helps and I’d be happy to answer any follow-up questions as best I can.

Cheers!
Geoff

[Geoff]

Excellent! Thanks for following up and letting me know–so glad everything is working as expected. 🙂

Cheers!
Geoff

[Geoff]

Hi Allison,

Right now, I think implementing this is a little beyond what we can help you with–but I’d imagine it’s possible to intercept and modify the query used for searches with some WP know-how and good use of filters.

Geoff

[Geoff]

Hi Edwin,

Absolutely! Check out this article, which provides a snippet example of how to do just that.

Will that do the trick? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi ALE, thanks for getting in touch!

You will only need these two plugins to get started:

• The Events Calendar (free)
• WooCommerce Tickets

From there, you can install WooCommerce and start creating and selling tickets for your events.

Also, it’s possible to export in csv all orders we tickets unique code ?

Absolutely. You will be able to see a full list of attendees who have purchased tickets and each ticket will have a unique code. That list can be exported from the admin screen.

Does this help answer your questions? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi Linda,

Thanks for the additional information! This helps a lot and I appreciate it.

Will you please update Events Calendar PRO to 3.12.6? I see you are running 3.12.5 and I want to make sure you have the latest version installed before we dig too much deeper. Give that a shot and let me know if it makes a difference.

Thanks!
Geoff

[Geoff]

Hi Petter,

I’m afraid not. The feature request that we’re working on would allow for collecting additional information about each attendee, but that is still in the works.

Let me know if you have any other questions about the ticketing platform or any other features of the plugin and I’d be happy to help!

Geoff

[Geoff]

Hey there and welcome back to the forums!

The best way to accomplish this is probably to create a custom override of the widget template. To do this:

• Make a copy of the single-event.php template. It’s located at /events-pro/src/views/pro/widgets/modules/single-event.php
• Make a new folder in your theme directory called tribe-events
• Make another one inside that one called pro
• Make another one inside that called widgets
• Make one last folder in that one called modules
• Drop your copied single-event.php template in that last folder

Now that the template is in your theme, you can modify it to suit your needs. In this case, remove the event details you would prefer not to have displayed and use the tribe_event_featured_image() function where you would like the image to display.

We have a lot more detailed information on template overrides in our Themer’s Guide, which I would suggest checking out as well. 🙂

P.S. We are unfortunately unable to specify forum replies to another email address other than what is on file for the account. You can always update your profile by logging into the site here and updating the email contact preferences there.

Does this make sense? Will this help you get started? Please let me know.

Cheers!
Geoff

[Geoff]

Hello Peter,

Thanks for reaching out! It’s great to hear you’re considering The Events Calendar and I hope it’s a great fit for the event you’re running. 🙂

Excellent questions. In addition to The Events Calendar, you may want to consider our WooCommerce Tickets add-on. When used with WooCommerce, it gives you the ability to create and sell tickets for your events.

The one significant caveat with that, however, is that it is currently incapable of capturing individual names and other information when multiple tickets are purchased–something it sounds like you would need. We are currently working on that feature, but it is not available at the moment.

Another option could be our Eventbrite Tickets add-on. It integrates the services of Eventbrite.com into WordPress so you can display tickets for events in the event post and complete the order from Eventbrite–which has a lot more features for event registration and management built right in.

Do you have a demo site where this can be tested (access to both back and front end)?

No, we do not. Instead, we offer a full refund on all purchases within 30-days with the receipt. Given all the WordPress themes and plugins out there, we have found that test-driving the plugin in your own environment is the most effective demo we can offer.

I ‘m using elegant theme by Divi – will your plugins work with this and how will it affect the frontend layout?

Again, I think the hands-on demo of installing the plugin on your own site will be the best litmus test for whether the plugin and theme integrate. I will say that we have seen reports of conflicts with Divi in the past, though those seem to have been ironed out and I personally haven’t seen any come in for quite a while.

Does this help answer your questions? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hey there,

Thanks for getting in touch! I really appreciate you adding your vote for the ability to disable map zooming. If you have a moment, I’d love it if you added your vote to the feature request as well–the more votes it gets, then the more we see there is demand for it and can start prioritizing it for review.

Thanks so much for using The Events Calendar! We’re always stoked to get positive feedback like this and, of course, want to keep hearing ways that we can make things even better–so, thanks for chiming in!

Cheers,
Geoff

[Geoff]

Hey Sid–thanks for following up!

Yeah, that sounds like it would work. At the same time, I would use a bit of caution when stripping out those templates in case the theme has any custom functions that might rely on those templates.

Still, you can test it out by temporarily removing the templates from the tribe-events folder (save them on your desktop or something) and seeing what happens.

There’s the possibility that the page could still look wonky if the Filter Bar conflicts with any other custom theme layouts. In that case, I would suggest heading to Events > Settings > Display to make sure the Default Event Template is being used as the calendar template.

Cheers!
Geoff

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