Recurring events the events calendar pro doesn't show

[Linda]

Dear Support,

I’m trying to create a recurring event, but as you can see on the screenshot the dropdown that should be there, isn’t. How can I create a recurring event?

Kind regards,

Linda

[Geoff]

Hi Linda,

Thanks for getting in touch and sorry for the trouble!

What happens when you click on the “Add another rule” button? Does a dropdown display? If so, great!

If not, then will you please head to Events > Settings > Help, copy the system information at the bottom of the screen, and paste it here for me as a private reply? That will help me check your settings for any possible issues and direct us where to look from there.

Thanks!
Geoff

[Linda]

This reply is private.

[Geoff]

Hi Linda,

Thanks for the additional information! This helps a lot and I appreciate it.

Will you please update Events Calendar PRO to 3.12.6? I see you are running 3.12.5 and I want to make sure you have the latest version installed before we dig too much deeper. Give that a shot and let me know if it makes a difference.

Thanks!
Geoff

[Linda]

Hi Geoff,

For some kind of reason the update didn’t show up in my system. After a manual update it worked!

Thanks!
Linda

• This reply was modified 10 years, 5 months ago by Linda.

[Geoff]

Excellent! Thanks for following up and letting me know–so glad everything is working as expected. 🙂

Cheers!
Geoff

[Author]

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