Can't add recurrence rule

[Joanny]

Hi dear,
I’ve just install EC Pro on my wordpress, with Divi Theme.
On new event, i can’t add “recurrence rule”.
I’ve got a button “add a rule” but on click, it get a refresh with no effect.
It’s a theme conflict. With defaut theme, this button works…
How can i fixe this bug ?

Thank You,

[Joanny]

Now, it doesn’t work with ANY Theme (defaut, or divi)
I’m Disapointed…

[Geoff]

Hi Joanny,

Sorry for the trouble and disappointment! Let’s figure out what’s happening here together to get things up and running again.

I actually just saw another thread with the exact same issue and it turned out that there the site was nor running the latest versions of the plugins. Will you please make sure you are running the following versions and let me know if it helps make a difference when you update:

• The Events Calendar 3.12.6
• Events Calendar PRO 3.12.6
• WooCommerce Tickets 3.12.1

Let’s start there and see what we find.

Thanks!
Geoff

[Joanny]

Geoff. Now, it’s work. Probably a plugin conflit. I don’t know… 🙂

[Geoff]

Phew! So glad things are up and running. Thanks for following up and letting me know–feel free to hit us back up if you run into any other issues and we’d be happy to help. 🙂

Geoff

[Author]

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