Geoff

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Viewing 15 posts - 421 through 435 (of 10,150 total)
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  • in reply to: View As drop-down not working #1246361
    Geoff
    Member

    Right on! I’m so glad to hear everything is working smoothly and I appreciate you following up to let us know. Definitely keep us posted if any other questions come up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: mysqk dump or a demo from calendar pro ? #1246239
    Geoff
    Member

    Hi Rieke,

    Thanks for getting in touch! Your English is great. 🙂

    To be honest, the best way to get answers to your questions is going to be to try the plugin for yourself. The free version is likely going to give you a great idea of how the database is structured and you can download it directly from WordPress.org:

    The Events Calendar

    However, if you would like to try Events Calendar PRO as well, then go ahead and purchase it. We offer a full refund within 30 days of purchase, so that should give you plenty of time to dig into the code and database to see if it’s a good fit for your project. If it won’t work for you, then you can request a refund and we’ll honor it as long as it’s within the 30 days of purchase:

    Refund Policy

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Choose a different payment for each event #1246234
    Geoff
    Member

    Howdy Calei,

    Great question! Event Tickets Plus actually does not have any settings that impact the payment process for tickets. Instead, it integrates with other e-commerce plugins (like WooCommerce) and relies on those settings for how tickets are processed. In other words, Event Tickets Plus does not touch the purchasing process nor does it have an influence on it — that’s handled entirely by WooCommerce, or whichever e-commerce plugin is being used.

    That said, I am not aware of WooCommerce having a setting that allows you to choose the payment method on a product-by-product basis, though I know you can enable multiple payments types and allow the customer to choose which to use.

    You may want to dig around to see if there are ways that your e-commerce plugin allows you to enable or disable payment methods on a product-by-product basis. For example, I found this WooCommerce snippet that can disable a payment method by product category, so I imagine there are ways to accomplish this.

    Sorry I do not have a solid answer to your question, but does this at least help? Please let me know.

    Cheers!
    Geoff

    in reply to: Formatting the "RSVP" header in single events #1246226
    Geoff
    Member

    Hi Adrian,

    Thanks for getting in touch!

    Yes, you can absolutely adjust the RSVP header on the single event post to emphasize it.

    You mentioned increasing the font size. You can achieve this by adding some CSS to either your style.css file or on the Appearance > Customize > Additional CSS screen. For example:

    .tribe-events-style-full.tribe-events-style-theme h2.tribe-events-tickets-title {
    font-size: 24px; /* or whatever size you would like */
    }

    Another thing to keep in mind is that there is a setting to change the location of the RSVP form. If you navigate to Events > Settings > Tickets, there are a few different options in the setting for “Location of the RSVP form.” You can move the form higher on the page to make it more noticeable:

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

     

    in reply to: Purchase Classes or Events of 5 #1246216
    Geoff
    Member

    Hey Erick,

    Thanks for getting in touch!

    Great question, though I am afraid that is not a supported feature. However, I do see that there is an open feature request for this same idea. Would you be willing to add your vote to it? That will continue to show there is interest in this and it will also allow you to subscribe to notifications when we post updates to the request.

    Sorry for the bad news, but does this at least help answer your question? Please let me know.

    Thanks,
    Geoff

     

    in reply to: Organizer Website link generates incorrect HTML #1246213
    Geoff
    Member

    Hi Larry,

    Sorry for the trouble here with the site link on the Organizer page!

    I checked this out and was indeed able to see the same thing as your describe. In other words, adding a website URL to an Organizer creates two links, the first of which is not displayed and contains invalid markup. It’s a good thing it doesn’t display in the first place, but the markup shouldn’t be there at all.

    I’ve gone ahead and create a ticket for this in our system and I’ll mark this thread Pending Fix. While I  do not have a timeframe for when we’ll tackle this, we will be sure to follow up with you here directly when we have more information to share.

    Thanks for the heads up and for your patience while we work on this!

    Geoff

     

    in reply to: Recreating a style from the Showcase #1246201
    Geoff
    Member

    Hi Alexander,

    Thanks for following up! I hope you had a great weekend. 🙂

    The card view (Photo view) should already be there for you using the same URL structure as the demo example you provided in your last reply:

    [your-site]/events/photo

    Are you unable to access Photo View on your site using the same? If not, I would be happy to look into it with you if you are able to send me a link to your calendar.

    Thanks so much!
    Geoff

    in reply to: The Event Calendar Pro #1245607
    Geoff
    Member

    This reply is private.

    in reply to: "This invoice has already been paid" Message #1245601
    Geoff
    Member

    Hi Stephanie,

    Oh interesting! I wasn’t aware that was preventing your visitors from purchasing tickets — thanks for letting me know.

    Do you happen to have a screenshot of the message? I’d like to check it out and run by my team as well to see what options we might be able to recommend.

    Also, it it would great if you could also navigate to Events > Help, copy the system information on the screen and paste it here for me as a private reply — that will help me attempt to replicate the same issues based on your current settings.

    Thanks so much!
    Geoff

    in reply to: It has been two weeks and still no resolution??? #1245597
    Geoff
    Member

    This reply is private.

    in reply to: Plugin Required #1245394
    Geoff
    Member

    Yeah, so sorry about that.

    It is a really interesting idea, though, and might make for a good feature request.

    Sorry again I was unable to offer a solid solution for this customization. I’ll go ahead and close this thread but let us know if any other questions come up and we’d be happy to help.

    Cheers and have a great weekend,
    Geoff

    in reply to: "This invoice has already been paid" Message #1245389
    Geoff
    Member

    Hi Stephanie,

    Thanks for getting in touch and sorry to hear about that notice.

    As you noted, that is indeed a PayPal setting. While there isn’t anything directly in The Events Calendar that can change that, I wonder if you can use the Say What? plugin to change the translation of that notice to say something else.

    Then again, that depends on the notice being a registered and translatable string, so perhaps another way to go about it would be to use a snippet, like the one we provide here:

    Custom Wording in the Calendar

    I am not sure either is guaranteed to work for this specific PayPal notice, but hopefully it gives you a solid couple of options to work with.

    Cheers!
    Geoff

    in reply to: Out of Installs #1245383
    Geoff
    Member

    Hi Denise,

    Welcome to the forums! I hope you’ve been enjoying Events Calendar PRO and I’m definitely happy to help you here with your license. 🙂

    You can move your license from being registered on one site to another right here on our website. Here are the step-by-step instructions to do that:

    https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

    Will that work for you? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Event Aggregator from Events Calendar #1245380
    Geoff
    Member

    Hey Andy,

    You bet! Event Aggregator can indeed import events from an installation of The Events Calendar on one site to an installation of it on another site.

    I do want to note that there is a known bug at the moment that is preventing the featured image from importing with the event, but we are working on it. Just wanted to throw that out there and be totally up front with you that we’re working on it. 🙂

    Does this help answer your question? Please let me know.

    Cheers!
    Geoff

    in reply to: Events Calendar (free version) with Community Events #1245377
    Geoff
    Member

    Hey Brenda and happy Friday!

    Great question — yes, The Events Calendar is fully integrated with Community Events. There is no need to include Events Calendar PRO to the mix, unless you want to.

    If you were to add Events Calendar PRO, it would allow you visitors to submit recurring events.

    i’m sure you’re already aware of it, but we have a nonprofit program that I’d encourage you to check out. If your organization qualifies for it, then we’d be happy to grant you a free license for Events Calendar PRO. 🙂

    Does this help answer your question? Please let me know.

    Cheers!
    Geoff

Viewing 15 posts - 421 through 435 (of 10,150 total)