It has been two weeks and still no resolution???

[Ronald]

Geoff wrote:

Hi Ron,

Sorry for the confusion here, but let’s try to figure this out together.

Will you please take a screenshot of your Events > Settings > Licenses screen and send it to me here as a private reply? I would like to take a look to confirm your settings.

Also, just to confirm: you do want Events Calendar PRO, correct? Or did you want Event Aggregator instead? It looks like you purchased Events Calendar PRO, but I would be happy to exchange it for Event Aggregator instead if that is the product you meant to purchase instead.

Thanks so much!
Geoff

Post Link: https://theeventscalendar.com/support/forums/topic/help-6/#post-1233877

[Geoff]

Hi Ronald,

It seems like you are seeing my replies to your threads, but then quoting them in new threads instead of answering the questions I am asking.

Will you please send me a reply with answers to the two questions you quoted above?

Will you please take a screenshot of your Events > Settings > Licenses screen and send it to me here as a private reply? I would like to take a look to confirm your settings.

Also, just to confirm: you do want Events Calendar PRO, correct? Or did you want Event Aggregator instead? It looks like you purchased Events Calendar PRO, but I would be happy to exchange it for Event Aggregator instead if that is the product you meant to purchase instead.

I’m really happy to help, but I do need you to answer those questions in order for us to move forward.

Thanks and looking forward to your answers!

Geoff

[Ronald]

THANK YOU for getting back to me. I appreciate your help. I’m not that
good at this stuff (old man). Don’t know how to send a private reply!

It seems to me that the easiest thing would be to get Event Aggregator
instead of Events Calendar Pro.

Since I don’t know the difference between the two, can you tell me which one
I need.

I’m trying to use your product on my website mionashores.org. The free
download doesn’t allow be to work with the calendar (expand the width, copy
events for the year. If I can do these things in Aggregator, that would be
easier, because it seems aggregator is part of the apps I have and not
Calendar Pro.

SORRY: DON’T know how to do scree shot. So I just cut and paste:

Events: Events
Add New

It looks like you’re using Event Aggregator, but the license key you
supplied does not appear to be valid or is missing. Please review and fix so
that you can always have access to our latest versions!

You can find your license keys by logging in to your account on
theeventscalendar.com and you can enter them over on the settings page.

Settings:
General Settings

It looks like you’re using Event Aggregator, but the license key you
supplied does not appear to be valid or is missing. Please review and fix so
that you can always have access to our latest versions!

You can find your license keys by logging in to your account on
theeventscalendar.com and you can enter them over on the settings page.
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I don’t see a tab for Licenses screen?????

How do I send you a private reply????

I would be happy to give you my godaddy log in and user name if that helps?

[Geoff]

This reply is private.

[Ronald]

This reply is private.

[Geoff]

This reply is private.

[Author]

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