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Hi Lacey. Yes, you need to keep The Events Calendar free/core plugin activated in order to use the PRO add-on.
Please let me know if you need any further support on this issue.
Thanks.
David, I’m very sorry your site’s having these issues and that I haven’t been able to help toward a resolution yet.
Here are some ideas:
1)
Try unchecking the AJAX loading setting in wp-admin > Events > General tab to see if that makes a difference — it’s the “Use Javascript to control date filtering” option — uncheck that and save your options to test.
2)
Please provide screenshots of exactly what you’re seeing and specify which screenshot goes with which Operating System (like Windows 10, not just Windows) and Browser (like you did with Firefox 42.0)
3)
Could you try temporarily activating the default Twenty Fifteen theme and seeing if the issue persists?
If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?
If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?
I hope these ideas help toward a resolution.
Lori,
We’re not seeing other reports of our calendar plugins having issues with WooCommerce, and, if you’re certain the issue is with WooCommerce (e.g. WooCommerce settings, WooCommerce database tables, WooCommerce error messages, etc.), then you’ll need to contact WooThemes Support.
If you need additional support from us, please either reply to this thread or open a new thread if you discover a new issue.
Thank you.
Hi Emily. Please give this a shot: https://theeventscalendar.com/knowledgebase/redirect-to-different-url-after-event-submission/
and let me know how it goes for you.
Thanks!
Hi William.
We cannot provide support for themes other than the default ones like Twenty Fifteen.
If it does turn out to be an issue with the theme, I’d suggest contacting the theme author for support if you have a support agreement with them.
To help determine what the cause of the issue is, could you try temporarily activating the default Twenty Fifteen theme and seeing if the issue persists?
If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?
If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?
If it turns out not to be a theme issue, please provide a link to the form as well.
Thank you.
Hi Jason. Thanks for your purchase and for the detailed information.
Here are our widgets and shortcodes.
We don’t provide stylization support for all the themes out there. You may want to ask your theme author for some tips.
However, you may find the Display options helpful. For example, you might want to switch to Skeleton or Full styles.
Please let me know how this comes along for you.
Hi Michael.
We don’t provide support for Yoast SEO’s settings and how they may override or integrate with our plugins.
The gist code snippet I linked to may help you, but it may not for your customization request.
For future reference about how this forum works, we try to keep our threads focused on just one user’s problem. This ensures that we are addressing your specific problem instead of a general group one, and not possibly missing anything unique your situation.
So if you do have an issue you’d like us to assist with, please open a new ticket of your own. If you could please detail in your own words exactly what your problem is (instead of just linking here), that will go a long way toward helping you get this issue resolved as fast as possible. I hope you understand our reasoning here and do not mind this extra step, we have just found it serves our users best.
Thank you.
Thanks for the detailed reply. I’m glad we figured it out.
Personally, I’d revert back to the theme’s code (i.e. undo the change you made) and find the “Page Comments — ON” option within the theme’s customization settings.
Regardless, we know what the issue is and I wish you and your calendar well.
Paul, please upload screenshots to Dropbox, Cloudup, Jing, Flickr, Google Drive, or any other such service.
If you want, you can set any of your replies within a thread as “Private”.
Once I get some screenshots, I’ll look into this further.
Thanks.
Whatever the resolution was, I’m glad you got it sorted out!
Thanks for letting me know. Feel free to open a new ticket if you come across any other issues in the future.
P.S. We do not log in to customers’ sites so please don’t provide login credentials.
Please try this:
#tribe-bar-collapse-toggle, .tribe-events-loop .tribe-events-event-meta, .tribe-events-list-separator-month { background-color: transparent; }You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.
