Problem upgrading to Pro

[Alexandra]

Do I need to deactivate the free Calendar after upgrading to the Pro version? I was successful entering a recurring event but when I went to View the Calendar, it disappeared from where it had been on the site and I cannot find it when I search for it. This site is in test form still and I am just learning to use it. In Admin version, I can see the Calendar section exists and I am able to view individual entries but unable to view the whole calendar now that I have upgraded. Any ideas?

[Cliff]

Alexandra, thanks for upgrading with us!

The Events Calendar (free plugin) is required. The PRO add-on is just that, an add-on to the free core plugin.

Would you please provide me a link to view your main calendar and a link to the single view of one of the events in the recurrence/series that should be displaying on it?

[Alexandra]

As you can see, this is still in test phase but I need to get it all straight before launch. The Events Calendar plugin is on this site. That’s why I upgraded this one instead of another calendar plugin.

http://alixro.ipage.com/wp-test/wp-admin/

do you need my password to get in?

here is the recurring event I entered to test the Pro, and it worked but I can’t get to the calendar anymore.
http://alixro.ipage.com/wp-test/wp-admin/post.php?post=824&action=edit

[Alexandra]

Amazingly, this novice just solved the problem! 🙂

[Cliff]

Whatever the resolution was, I’m glad you got it sorted out!

Thanks for letting me know. Feel free to open a new ticket if you come across any other issues in the future.

P.S. We do not log in to customers’ sites so please don’t provide login credentials.

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