Comments Missing from

[Steve]

Hi there,
I can not see the comments from the events page at all:
http://www.fitness.net.nz/event/2015-queenstown-marathon/

Changing to the other theme seems to show it, but not too helpful when using the Hueman one 😉
If someone might be able to assist, that would be great thanks.

[Cliff]

Hey Steve.

I see there is no comment form at this Event single page: http://www.fitness.net.nz/event/2015-queenstown-marathon/

But there is at this single Post: http://www.fitness.net.nz/fitness-articles/half-marathon-training/

So that tells me your theme does have a comments.php file, which is a good start.

You might try changing this setting: wp-admin > Events > Settings > Display > “Events template” option

Does it make the comments form appear on the Event single page?

If not, would you mind grabbing your system information and pasting it here? Make sure to use the “Set as private reply” checkbox to protect your private information from the public.

You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the “System Information” box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help)

That will give me a lot of extra information to help diagnose the problem.

[Steve]

This reply is private.

[Steve]

If I change to the Default Events Template, that is all correct except for the lack of left hand column, it is completely empty for some reason (but the comment part is at the bottom)

I will leave it on that template until you reply so you can see

[Cliff]

Steve, thanks for testing.

I think the issue is that your theme’s page.php file does not load comments_template()

Check out this advice: https://wordpress.org/support/topic/how-to-allow-comments-on-pages#post-1042844

Let me know if that’s enough information for you to get things sorted out.

[Steve]

Good Morning,

Thanks for that, I ended up changing the following:

<?php if ( ot_get_option('page-comments') == 'on' ) { comments_template('/comments.php',true); } ?>
to
<?php comments_template('/comments.php',true); ?>
And that has now got them all working.

Thanks again for your assistance.

[Cliff]

Thanks for the detailed reply. I’m glad we figured it out.

Personally, I’d revert back to the theme’s code (i.e. undo the change you made) and find the “Page Comments — ON” option within the theme’s customization settings.

Regardless, we know what the issue is and I wish you and your calendar well.

[Author]

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