Cliff

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Viewing 15 posts - 1,006 through 1,020 (of 10,686 total)
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  • Cliff
    Member

    Please try this:

    Set your site and event time zone to a named time zone, not a manual UTC offset.

    Then re-save the event and see if it fixes the issue (where you see the progress bar for generating the recurrence series).

    Please let me know how this goes for you.

    in reply to: Issue with map view url #1487678
    Cliff
    Member

    Uppercase letters in URLs really isn’t a thing in WordPress.

    If you want to redirect /events/Map to /events/map, that’s fairly easy to do.

    However, if you want the rewrite slug (what gets displayed in the address bar) to be /events/Map, that would not be something we could provide support for.

    https://wordpress.stackexchange.com/a/5034/22702 talks about uppercase in URLs and may be helpful to you.

    in reply to: Issue with map view url #1487520
    Cliff
    Member

    Hi, Martin. Thanks for your detailed request.

    The permalinks are lowercase.

    An example from our demo site:

    Therefore, it sounds like your site is operating as expected.

    Please let me know if you have any follow-up questions on this topic.

    in reply to: Prev/Next Links Are Incorrect!!!!!!! #1487519
    Cliff
    Member

    Hi, Peggy. Sorry you’re experiencing this.

    This sounds like another user’s issue. Please see my response at https://theeventscalendar.com/support/forums/topic/prev-next-links-are-incorrect/#post-1487452

    However, I visited your link and didn’t see a previous event or next event link at all.

    Please let me know what you find out.

    in reply to: Reoccurring events overwhelming site #1487518
    Cliff
    Member

    Hi, Dave. Yikes! Sorry you’re experiencing this.

    This isn’t currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:

    There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply.

    That will give me a lot of extra information to help troubleshoot this.

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    in reply to: Individual Event Calendar #1487516
    Cliff
    Member

    Hi, Shelby. Thanks for your interest in our plugin suite.

    We don’t have any integration with BuddyPress, but you can reference this existing feature request: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3837044-integration-with-buddypress

    However, you might be interested in our Community Events add-on.

    Also, it may be helpful to know that our plugin creates one master calendar, but you can create the appearance of multiple calendars by using Event Categories.

    Examples:

    There are additional methods and documentation at our Can You Have Multiple Calendars? KB article.

    Note that this functionality is available in the free/core version of The Events Calendar. You would only need to buy one of our add-ons if you wanted those extra features (e.g. Map View from Events Calendar PRO).

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    I hope this info helps. Let me know if you have any follow-up questions.

    in reply to: Problems with pluging #1487515
    Cliff
    Member

    Hi, Leo. Sorry you’re also experiencing this.

    Like I suggested to that other thread, please get in touch with your own web host to identify why your hosting disk space is full.

    Until that is resolved, ours and any others can cause weird behavior and have inconsistent error messages.

    Thank you.

    in reply to: Limit event tickets to one per user #1487513
    Cliff
    Member

    Hi, Vuk. Check this out:

    https://gist.github.com/cliffordp/80b33455779b74ec49f6ea3033cb47bf

    For filling the logged-in user’s info, I believe this is coming soon (week or two). I’ll put this thread on the list to be notified once this functionality gets released.

    in reply to: Events ical feed… #1487455
    Cliff
    Member

    Hi. Yup!

    Find the “Export Events” button at the bottom of your calendar view page(s). Examples from our demo site:

    Please let me know if you have any follow-up questions on this topic.

    in reply to: Prev/Next Links Are Incorrect #1487452
    Cliff
    Member

    Hi, Anna. Thanks for your detailed question.

    It looks like all of your events have http://thesewingcafe.ca/event/sewing-basics-level-3/2017-06-01/ as its “next event” and that there isn’t any event linked as a “previous event”

    This isn’t currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:

    There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply.

    That will give me a lot of extra information to help troubleshoot this.

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    in reply to: Event Brite Tickets vs Events Tickets Plus #1487450
    Cliff
    Member

    Hi, Mary. Thanks for your interest in our plugin suite.

    Eventbrite Tickets is for people who want their events on the Eventbrite network (e.g. discoverability, promotion) and/or want to use Eventbrite’s functionality for selling tickets (free or paid).

    Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.

    Using our Event Tickets solution would allow you to run everything — events and tickets — all on your own site. However, Eventbrite has functionality that we do not yet have or are not planning to have. That being said, since it all runs on your site, you could customize it to your needs. If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

    You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

    Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

    Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.

    The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees.

    You could also Display a List of Attendee’s Events.

    If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect additional information other than name and email address, you likely could just use the free/core Event Tickets plugin.

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    I hope this info helps. Let me know if you have any follow-up questions.

    in reply to: Events Calendar PRO + Filter Bar #1487448
    Cliff
    Member

    Hi, Anthony. Thanks for your interest in our plugin suite.

    Yes, Filter Bar supports PRO’s Additional Fields.

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    I hope this info helps. Let me know if you have any follow-up questions.

    in reply to: Layout for Events with photos #1487442
    Cliff
    Member

    Hi, Benjamin.

    You can go to wp-admin > Events > Settings > Display tab > “Enable event views” and other settings around there.

    About the Photo View:

    The Photo View layout is generated via the Isotope script, which, by default, loads the items from top-left to top-right. Think of it as the order of reading the speech bubbles from a comic book or comic strip.

    If you look closely at your Photo View, the most recent events are highest up the page and from left to right.

    I understand your thinking about the Photo View’s events being out of order, but they’re actually not. The script has some options, such as fitRows, but the JavaScript isn’t reliably editable.

    This third-party blog post might be helpful, but I’m unsure if it has kept current with our codebase.

    Please let me know if you have any follow-up questions on this topic.

    in reply to: Cant't change events template #1487436
    Cliff
    Member

    You might try playing with this setting: wp-admin > Events > Settings > Display tab > “Events template” option — to see if changing it makes things work better for you.

    If that doesn’t work, I’d suggest asking your theme author how-to for the tribe_events custom post type archive view.

    Thanks!

    in reply to: Cant't change events template #1487429
    Cliff
    Member

    Hi.

    Importing via WordPress XML importer or a third-party XML importer may not fire the actions that trigger the geolocation API lookup.

    If you don’t see a wp-admin notice about venues missing geolocation information, you could delete the _tribe_geoloc_fixed option in your database and then it should appear.

    Please let me know if you have any follow-up questions on this topic.

Viewing 15 posts - 1,006 through 1,020 (of 10,686 total)