[Cliff]

Hi. Thanks for your purchase.

In order for a Google Map to appear on your Single Event view/page, the event needs to be assigned to a Venue that has the mapping data (geocoded address or manually-entered latitude and longitude).

If your event has that but there is no map being displayed, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

Hi Pete. Thanks for your questions.

These are definitely advanced customization questions, for which we offer our Themer’s Guide resource but not support.

However, we can offer a bit of assistance to hopefully get you on your way.

I think you’d do well to reference and read through the comments of this file: /wp-content/plugins/the-events-calendar/src/views/modules/meta/organizer.php

As for featured image, once you have the Organizer Post ID, you can use WordPress’ get_the_post_thumbnail()

I hope this helps. Please let me know how you get on!

[Cliff]

Hi. Sorry you’re experiencing this issue.

It sounds like an unusual issue. Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

===

If instead you insist on downgrading instead of working through troubleshooting with the latest version, please reference https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

However, please note that we only support the latest version of each of our plugins.

Thanks!

[Cliff]

Hi Paul.

The Events Calendar is currently in the “version 4” major version and definitely supports custom recurrence patterns via The Events Calendar PRO add-on.

Please reference https://theeventscalendar.com/knowledgebase/pro-recurring-events/

Although I don’t know if it’s compatible, a plugin like Duplicate Post might be a way to copy an event, which you would then probably modify before publishing, if you decide that’s a method you’d like to pursue. However, it’d probably be best if you do not duplicate recurring events, since that functionality is based on post parent/child relationships and could have conflicts if duplicated via a third party plugin.

Please let me know if you have any follow-up questions.

Thanks!

[Cliff]

Hi Ameet. Thanks for your question.

What code were you using for The Event Calendar v3 + WooTickets that is now not working with The Events Calendar v4 + Event Tickets Plus?

Starting with that, I may be able to assist you toward your desired customization.

[Cliff]

Thanks for your understanding and letting me know your issue doesn’t need further attention at this time. Thanks! 🙂

[Cliff]

I understand and appreciate your feedback. It’s in the development team’s hands now… I’ll add additional feedback detailing your opinion on the issue’s level of significance.

[Cliff]

Hey fixdesigns, thanks for letting us know.

I think if you change from “UTC-5” to “New York” (of whatever city best represents your timezone and how Daylight Savings Time affects it) that the issue will be resolved.

If that DOES NOT solve the issue for you, please open your own new thread with your site-specific details.

If it DOES solve the issue for you, feel free to let us know in this thread.

Thanks!

===

David, how are things going for you?

[Cliff]

So glad to hear your issue is resolved. Thanks for letting me know!

[Cliff]

Good work by everyone! Thanks for the update, Michael. 🙂

[Cliff]

Hey, great work! Thanks for the detailed resolution 🙂

[Cliff]

Thanks for the update. Glad you got it working! Have a great weekend 🙂

[Cliff]

Hi John. Yikes! Sorry to hear that. I’ll do my best to help.

It’d be great if this was your same issue: https://theeventscalendar.com/support/forums/topic/more-than-11000-events-generated-so-far/#dl_post-1063486

If that doesn’t help solve it, please provide screenshots of your wp-admin Event editor screen for an event that is having duplicates created. Please also provide links if possible (if not live, please still paste the links here so we can see the structure of them).

Finally, would you mind grabbing your system information and pasting it here? Make sure to use the “Set as private reply” checkbox to protect your private information from the public.

You can find the system info by going to WP Admin > Events > Settings > Help tab > System Information section — or by going to [yoursite]/wp-admin/edit.php?page=tribe-common&tab=help&post_type=tribe_events#tribe-system-info

That will give me a lot of extra information to help diagnose the problem.

Thanks!

[Cliff]

Hi. Thanks for your question and sorry you’re experiencing this.

I tested it on my iMac and experienced the same in Chrome and Safari.

I didn’t see any Console errors in Chrome.

Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

I would also suggest enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

If the conflict turns out to be with your custom theme and WP_DEBUG doesn’t reveal the issue, you may want to reference https://codex.wordpress.org/AJAX_in_Plugins to see if it can help identify anything else.

Please let us know what you find out.

Thanks.

[Cliff]

Hi Stephen. Thanks for your question and the background information.

Would you be able to send me a screenshot or two where Google Webmaster Tools shows that it’s indexing the /?ical=1 URLs, just for our documentation if we do turn this into a bug report or feature request to our developers?

To disable single events’ iCal links, you might try using the tribe_get_single_ical_link filter (e.g. _return_false), or another one found in this file: /wp-content/plugins/the-events-calendar/src/functions/template-tags/ical.php

Looking forward to hearing back.

[Author]

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