Since update rich snippet don´t appear

[charrame]

HI,

Since the update to v4, rich snippet´s don´t appear on google serach.

thanks

[Cliff]

Hi. Sorry you’re experiencing this issue.

Could you please provide some specifics, like a link to an event that should but isn’t displaying properly in Google’s results? And screenshots of what you’re seeing when it is working vs when it is not working would be great too.

Also, would you mind grabbing your system information and pasting it here? Make sure to use the “Set as private reply” checkbox to protect your private information from the public.

You can find the system info by going to WP Admin > Events > Settings > Help tab > System Information section — or by going to [yoursite]/wp-admin/edit.php?page=tribe-common&tab=help&post_type=tribe_events#tribe-system-info

That will give me a lot of extra information to help diagnose the problem.

I’m looking forward to hearing back so I can help you with this.

Thanks.

[charrame]

This reply is private.

[Cliff]

I have been informed by a developer that our plugin switched from microformats to JSON-LD since v4.0.

I verified your site acts the same as my local testing site:

• archive views (e.g. Event List Widget and main /events link) do not output JSON-LD data
• single events do output JSON-LD data (View Source and find ‘ld+json’ in the page)

You can learn more about JSON-LD at https://developers.google.com/schemas/formats/json-ld

Please test a few of your single event pages in Google’s testing tool and then feel free to let me know your thoughts on this change.

Thank you.

[Cliff]

I have logged the request with our developers and mentioned your thread and another one that I fielded on the same topic.

Thanks for your feedback.

[charrame]

Hi,

I think this is a big problem. Since the update the events not appear in the google busiiness page.

thanks

[Cliff]

I understand and appreciate your feedback. It’s in the development team’s hands now… I’ll add additional feedback detailing your opinion on the issue’s level of significance.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Leah]

Hello,

Thank you for reporting this issue. We weren’t able to get a fix for it into our upcoming release (4.1). However, please know that the problem is still on our radar and is ticketed within our system to be addressed in a future maintenance release. We’ll do our best to keep you posted when we are able to get a solution in place. Thank you for your patience while we improve and expand our plugins.

Best,
Leah

[Leah]

Hello!

I’m happy to report that we have been working on this feature for our upcoming 4.2 release. The new features for each of our plugins are currently being tested by our QA team and by our beta testers. Soon we’ll be putting the finishing touches on the code and then shipping the new versions out to our lovely customers.

Thank you for your patience while we worked on this. We appreciate your support! Keep an eye out for version 4.2 coming your way in the coming weeks.

Cheers,
Leah
and The Events Calendar team

[Author]

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