[Cliff]

Hi Matthew.

How about trying this CSS:

#tribe-community-events #ticket_form_table,
#tribe-community-events .ticket_list_container {
display: none;
}

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

Hi Lindsay. Thanks for your question.

This isn’t possible out of the box, but you could get a developer to help with this if it’s a requirement.

You could possibly add the ticket and hide it by default and then have some JavaScript to display it if there’s a certain URL query parameter. For example: http://example.com/event/my-event-slug/?ticket720=yes

Another idea is to follow our Themer’s Guide to customize how the tickets are displayed on each Event single page.

You could even restrict it to only display if a specific user is logged in and viewing the single Event.

I hope one of these ideas helps you and/or your developer with this customization!

[Cliff]

Hi Edouard. There isn’t currently a way to export this data. However I can tell you how the data is stored:

• The meta information is stored like this: http://cl.ly/1r0E0p3V2Z1u
• That Post ID is from one of the ‘tribe_rsvp_attendees’ Post Type posts

Please let me know if this answers all your questions.

[Cliff]

Hi Shane.

You can reference https://codex.wordpress.org/Meta_Tags_in_WordPress

On my local testing site, I don’t see a meta tag of “Events Archive” on my Month View. I’m guessing that’s coming from Yoast SEO plugin on your site.

I don’t see any meta tags from our plugins. I believe Yoast SEO has an option to enable meta tags but they’re disabled by default because they say search engines ignore them nowadays (if I remember correctly).

I hope this helps you narrow things down for the customizations you’re trying to accomplish.

[Cliff]

Hi Douglas. Thanks for your question and screenshot.

There currently isn’t a GUI way to edit the attendee meta information.

Also, I was able to replicate the issue present in your screenshot.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi Edouard. This text — http://cl.ly/0r3L0L1Z1s3j ?

That (or something similar based on your browser) is from the visitor’s actual browser. My screenshot is from Chrome on my Mac.

One of our developers said this reference may be helpful if you’re looking to customize it: HTMLSelectElement.setCustomValidity()

Thanks for asking. I hope everything else is working well for you!

[Cliff]

Hi Ron. Sorry you’re experiencing this.

There aren’t any known issues that would affect this.

Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share:

• your System Information
• a link to an event that should have a mapped Venue
• the wp-admin editor page of the Venue that should be appearing (so we can see what address you’ve entered and how you’ve got it entered)
• any other information you think might be helpful

Thanks.

[Cliff]

Hi Oystein. Sorry you’re experiencing this.

Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this. You might also want to check your time zone setting at wp-admin > Settings > General to see if changing that has any effect on your importing.

If it doesn’t resolve the issue, would you please provide me the ical URL or file you’re trying to import so I can investigate further?

Thank you.

[Cliff]

Hi Josh. Sorry you’re experiencing this.

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

Thanks!

[Cliff]

Hi Gary. Thanks for your detailed questions.

I see you’re using Event Tickets Plus with WP e-Commerce.

Let’s take it one step at a time.

First, I see you experienced the updater bug we had in place for 1 day. Your folder name should be manually changed from theeventscalendar.compu_request_pluginevent-tickets-plusversion4.1pu_get_download1pue_active_version4.0-Lr04Nu to event-tickets-plus

Depending on what other Modern Tribe plugins you have installed, you might need to do that for other folder names as well. Here’s a screenshot of all the correct plugin folder names: http://cl.ly/0n2d3z3W3q3T

===

Related: please make sure you have the latest versions of all our plugins.

===

Next, your http://ajax.googleapis.com... script source should be https://ajax.googleapis.com...

Whatever theme or plugin code is adding that script is where this problem should be corrected, not the URL in the browser forcing to load HTTP instead of HTTPS.

===

Please let me know how things go for you!

[Cliff]

Thanks for clarifying that the hyphen in “whats-on” gets a slash only on search results pages.

Have you tried the Testing for Conflicts Guide (linked in my previous reply)?

I’m guessing it’s a theme issue, but it could be a conflict from one of your plugins.

Please let me know what you find out.

[Cliff]

Desmond, it’s not normal behavior (i.e. I can’t replicate it) to have to input the lat/long for each Venue. Really, it’s there in the event Google Maps is incorrect or you don’t have an address and only have lat/long.

When something’s not working as it should, we recommend following the Testing for Conflicts Guide (link in my previous reply) and if that doesn’t work, please share your System Information to help diagnose the problem.

Also, please send a screenshot of what you’ve entered in the Venue wp-admin edit page (having saved the post but not yet entered manual lat/long data).

Let me know!

[Cliff]

Rachel, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

Barbara Ann, thanks for your “me too” comment and the additional details. Please open a new thread and include your system details there too. In this forum, we like to handle each customer’s issue separately.

Thanks!

[Cliff]

Sorry that happened. I tested it on my local site and it worked just fine so there could be some conflicts going on.

Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this. Hopefully it’ll work with a WordPress default theme like Twenty Fifteen and all other plugins inactive.

As far as an option, I’m pretty sure we won’t be adding that since there’s already a way to do it via hooks — just from my experience with how the development team evaluates such requests. If you really feel strongly about having it as a GUI setting, you can submit it to our UserVoice page.

If you post it, feel free to link to it from here in case anyone comes across this forum thread in the future.

Thanks.

[Cliff]

Thanks both of you for your “me too” comments.

Currently, we do not have a way to subscribe to a thread without commenting on it, but this feature is on our radar 😉

And, just FYI, in this forum we try to keep our threads focused on just one issue to ensure we answer each question. If you do want answers to your own issues/questions, please start a new thread. Thanks for your understanding.

[Author]

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