[Cliff]

Hi.

I believe tribe_get_event_website_url() is the correct function for what you’re wanting.

Or you may want tribe_get_event_website_link() — which utilizes tribe_get_event_website_url() and is the function used for the Meta Details section of the Event Single pages.

However, I cannot advise if you have a wrong variable without seeing the entirety of your code.

I hope this information helps you progress in your customization.

[Cliff]

Hi Jason.

Thanks for your interest in our plugin(s).

We do not offer support or consultation services via phone.

Additionally, we do not have any trial offers.

We do, however, have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi Jean.

I see you’re posting from an account that has a license for Event Tickets Plus but not The Events Calendar PRO.

Our PRO add-on allows you to manually enter coordinates to override a Venue’s latitude and longitude from the Google Maps API.

My suggestion is to type the address into Google Maps’ website and see where they locate it and if that’s incorrect.

Please let me know how things go for you.

[Cliff]

Hi Bob. Thanks for considering our plugins.

The answers to all your questions is “yes”… except our ticketing plugins do not currently work for recurring events. It’s on the to-do list, but I cannot promise when that will be (hopefully not too far in the future).

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi Teresa.

Thanks for your question.

Please reference Using tribe_get_events() and let me know if you have any follow-up questions.

[Cliff]

Hi Jürgen.

Please reference Adding a calendar link to your site menu and let me know if you have any follow-up questions.

Thanks.

[Cliff]

Hi Dan.

Item #12 from https://theeventscalendar.com/knowledgebase/running-a-one-time-import-with-the-ical-importer/ states:

A note regarding venues: If you’re importing events with venue information attached, there are limitations to how the data is saved on import. Specifically, venue addresses will need to be manually added to the event in order for it to show in map view.

I’m not sure if this is addresses your exact question/issue, but it might.

If you don’t think it applies, please provide me with the iCal URL or .ics file and I can see if I can replicate the issue and look into it further.

Thank you.

[Cliff]

Hi Olivier. Thanks for your question.

There’s actually a setting for this at wp-admin > Events > Settings

Please let me know how it goes.

[Cliff]

I’m very glad to hear the workaround is temporarily sufficient for you!

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Riccardo, thanks for clarifying your request.

Here’s some code that may help you:

function get_tickets_for_event( $event_id ) {
$tickets = Tribe__Tickets__Tickets::get_all_event_tickets( $event_id );
$ticket_data = array();

// Build a list of ticket names and prices
foreach ( $tickets as $single_ticket ) {
$product = wc_get_product( $single_ticket->ID );
$ticket_data[] = array(
$product->get_title(),
$product->get_price()
);
}

return $ticket_data;
}

Then do what you want with it, for example:

foreach ( get_tickets_for_event( 123 ) as $ticket ) {
echo "Ticket {$ticket[0]} costs {$ticket[1]}\n";
}

We’ve already gone above and beyond our typical support policy (Scope of Support / Terms), so if you need additional help beyond this, you may want to ask your developer or reference our list of known customizers.

If it does help you get to your end goal, please let me know.

Thanks!

[Cliff]

My apologies for not getting back to you. Thanks for checking in.

Our developers logged this as a bug and said you can change the filter type away from autocomplete as a temporary workaround.

Please let me know whether or not this workaround works for you.

[Cliff]

Hani, sorry things have been difficult for you to get up and running, but I’m not sure how I can be of much assistance to you. I’m glad you’re making progress though.

Please reference our changing text articles for how to change “Events” text.

At this point, since we’re in the Pre-Sales Forum, I’m going to close this thread.

If you feel the need to, please post in our Translations forum.

Thanks!

[Cliff]

Patrick, please open your own separate forum thread and include a link to an event that has WooCommerce tickets available to Add to Cart. Then we’ll be able to assist you.

Sean, please get back to me when you can.

Thanks to you both.

[Cliff]

 

Have you tried the_title() or get_the_title() with each ticket’s Post ID (since I believe they’re all just custom post types)?

If that didn’t work, are you using Event Tickets’ “RSVP tickets”?

If you’re using Event Tickets Plus, which eCommerce plugin’s tickets are you using (e.g. WooCommerce)?

[Cliff]

I doubt (but didn’t confirm) that the Event Cost field’s performance would be different from the current 4.1.x versions to your 4.0.x versions.

As such, I’d advise you to follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

I understand you likely do not want to change the active theme or the active plugins, even for testing, but our support is limited to the latest versions of our plugins, per our Scope of Support / Terms.

I hope updating to the latest versions of all our plugins, following our Testing for Conflicts Guide, or leaving the functionality as-is will work for you in the short-term.

I look forward to hearing back when you’re able to go through everything thoroughly.

Thanks.

[Author]

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