[Cliff]

Hi Mark.

I’m assuming you have existing WooCommerce Products that you want to automatically become Tickets. There is no existing functionality for this.

I would suggest creating the Events and Tickets from scratch.

You would then want to delete the old/pre-existing Products or maybe redirect them to the appropriate Event page at which the user could purchase the Ticket.

Please let me know if you think I can be of further assistance.

[Cliff]

Hi Severin. Sorry you’re experiencing these issues.

I believe you’ve obtained the free/core plugin’s translation files from an old source (not the current WordPress.org source).

We’ve got these instructions:

• Translating the premium plugins
• Translating The Events Calendar (free/core plugin)

Please reference that information and let me know if you need any further assistance.

If you do, specify which words/phrases you’re having issues with and at which URLs.

[Cliff]

Hi Matthew. Have you seen the Dates part of our wp-admin > Events > Settings (assuming you’re using the free version of our The Events Calendar plugin)?

Or maybe try changing the date format in your WordPress General Settings?

[Cliff]

Hi Vedran. Thanks for your question.

This isn’t existing functionality, but you might be able to custom code it yourself. You can reference our Themer’s Guide to get started down that path, or, if you need some coding help, you may reference our list of known customizers.

And/Or you could post the feature request on our Feature Request site.

[Cliff]

Hi Cory. Thanks for your Eventbrite purchase and interest in our Event Tickets Plus product.

Regarding Eventbrite, when the plugin’s active, you should see these settings: http://cl.ly/3o3T1k1p1w1y

As far as a “swap” goes, we cannot do that. However, you can submit a Refund Request for your Eventbrite purchase and then just do a new purchase for Event Tickets Plus.

Whether or not you should use Eventbrite or Event Tickets Plus is of course a personal decision, but buying and trying Event Tickets Plus may make the decision clear for you.

Let me know if you have any follow-up questions.

[Cliff]

Hi Gabriel.

I’ve sent your feature request to our developers to consider.

However, I believe you can accomplish this yourself right now if you choose to by following the AMP plugin’s instructions for custom post types.

[Cliff]

Hi. I reviewed that prior thread.

When you shared your system information before, it seems the array is already ordered/sorted the way you desire:

[11] => Array
(
[name] => _ecp_custom_11
[label] => Distance
[type] => dropdown
[values] => 0 à 10km
10 à 20km
20 à 30km
30 à 40km
40 à 50km
50 à 60km
60 à 70km
70 à 80km
80 à 90km
90 à 100km
100 à 110km
110 à 120km
120 à 130km
130 à 140km
140 à 150km
150 à 160km
160 à 200km
Plus de 200km
)

However, I visited your site and it doesn’t appear in this order.

Which language is your site set to in WordPress General Settings?

[Cliff]

Hi Karl.

1. I don’t see the same on iMac + Chrome: http://cl.ly/0a140u18351O — what OS and Browser are you using?
2. I noticed console errors at your site: http://cl.ly/0R2832072z38. Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

Hi Jessica.

Since there’s not a filter for removing this, the only way to do this via PHP is to use the Themer’s Guide to override this file: /wp-content/plugins/event-tickets/src/views/tickets/rsvp.php

I did request the developers add a filter to avoid the need to use the Themer’s Guide so that might be available in a future version.

[Cliff]

Hi. Thanks for testing.

To clarify, with all plugins deactivated and your Genesis child theme active, the issue remains — so it definitely is your theme (not another plugin) — correct?

If yes, please activate Genesis parent theme and see if the issue remains. If not, then we narrowed it down specifically to your child theme.

One thing I noticed — not that it’s the cause of the issue — is that you have a space in your child theme’s directory name: http://thelakecountrymom.com/wp-content/themes/Pretty%20Chic

You should change “Pretty Chic” to “pretty-chic” or “pretty_chic” or “prettychic” — lower case and no space is best.

Looking forward to hearing back from you.

[Cliff]

I’m glad that was the solution. Thanks for letting me know.

I updated that KB article for others too!

[Cliff]

Please click your Screen Options in the Menus page and see if that helps: http://cl.ly/07222F291z0C

If you let me know that was the missing step, I’ll get it added to our help article.

Thanks.

[Cliff]

Hi Andy. Thanks for your question regarding our iCal Importer add-on.

You can definitely import multiple iCals. Please check out our various iCal Importer help articles.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi Joe.

On first page load without clicking anything, I see this Chrome Console error: http://cl.ly/3E0V2i063q0z

Regarding that blank pop-up, that is really weird. No, we haven’t seen this to my knowledge.

I’d suggest figuring out the console errors at your site.

If needed, you may reference our KB article Using Google Chrome Developer Tools.

[Cliff]

Hi Christian. Thanks for your detailed question.

Please try this custom CSS:

body.single-tribe_events .tribe-events-sub-nav {
display: none;
}

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

===

If it doesn’t work for you, please provide a link to one of your events you’d like the prev/next navigation removed from.

Thanks!

[Author]

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