Cliff

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Viewing 15 posts - 9,166 through 9,180 (of 10,686 total)
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  • in reply to: Failed iCal Import Follow Up #1104600
    Cliff
    Member

    This reply is private.

    Cliff
    Member

    Hi Richard.

    If you want to hide the Prev/Next links from all over your site via CSS:

    .tribe-events-sub-nav { display: none; }

    The Prev/Next links get added to various views and the Events Single page (maybe that’s what you mean by “Event-Details Site”?)

    If you only want them removed from specific views, please specify which.

    in reply to: Events not in time order on calendar #1104595
    Cliff
    Member

    It’s a known issue due to some code modification. I don’t know the intricate details of it, but I know it’s a priority issue for our developers to resolve. Sorry I can’t give you more thorough information.

    in reply to: Duplicating Ticket Set #1104593
    Cliff
    Member

    Hi Terry. You can use the Tickets Fieldsets for reusable items, but there’s not a way to reuse actual tickets from past events also for future events.

    I hope this helps in some way. You could add that as a feature request at our plugins’ UserVoice page.

     

    in reply to: Mobile template not encoding ampersand symbol correctly #1104589
    Cliff
    Member

    Hi Daniel. Here’s a video of the Events single page and the Mini Calendar widget displaying an event with an ampersand in the title and everything being displayed correctly: http://cl.ly/1L2R2F1k0r1Y

    There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

    If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

    Let us know what you find out.

    Thanks.

    in reply to: Events not in time order on calendar #1104582
    Cliff
    Member

    Hi Meena.

    This is a known issue that we will be fixing.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

    in reply to: tribe_mini_calendar shortcode count option #1104576
    Cliff
    Member

    Hi. Thanks so much for the thorough report!

    I passed it along to our developers to take a deeper look.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply if/when the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

    in reply to: Checking in on previous support thread #1104552
    Cliff
    Member

    Hi. I checked in on the developers’ progress and it seems like a fix is coming sooner than later, but I cannot provide any guaranteed timeframe.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

    Cliff
    Member

    Hi Alison. Thanks for your business and your detailed question.

    We definitely do not provide any legal documents like that.

    As far as the refund process goes, it’s something that you should thoroughly test out in your PayPal Sandbox Mode.

    I hope you enjoy using it once you get it setup!

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Let me know if you have any follow-up questions.

    in reply to: Woo tickets #1104543
    Cliff
    Member

    Hi Chris. Thanks for your detailed question.

    Instead of adding post_excerpt in there, you should be able to do this:

    if ( ! empty ( $ticket->description ) ) { echo $ticket->description; }

    Let me know how it goes!

    Cliff
    Member

    Hi George.

    Sure thing! Check it out: http://cl.ly/311k120d1s1h

    in reply to: Remove the public attendee list entirely #1104539
    Cliff
    Member

    Thank you!

    Jessica, please let me know if you need anything else.

    in reply to: Venues Importing As Addresses #1104538
    Cliff
    Member

    I understand that you don’t want the Venue Name (post title) to be the address, but this is the way it works.

    Here’s your actual iCal file’s contents: http://cl.ly/3Y1H2i1n3U1H

    Notice the “Location:” part that I highlighted in that screenshot… There is no Venue Name like “Art Bar 39” in the Location field of an iCal file (not specific to our plugins).

    The Venue part of iCal importing does require some manual effort post-import for things like this.

    in reply to: Can't edit any existing tickets #1104527
    Cliff
    Member

    This reply is private.

    in reply to: Remove the public attendee list entirely #1104513
    Cliff
    Member

    Sorry to confuse, Joel. I misunderstood your previous reply.

    I saw “edit inside of the plugins folder” and “include dirname( __FILE__ ) …” and my red flags went off.

    In re-reading it, I was way off. My apologies!

     

    It looks like you did everything correctly (assuming you didn’t edit any plugin core files)! 🙂

    It sounds like it’s working well for you, correct?

Viewing 15 posts - 9,166 through 9,180 (of 10,686 total)