[Cliff]

I was going to set my local testing site to all your settings but before I did that, I wanted to make sure I could reproduce the issue as I was able to before… and I couldn’t since my local testing site is all up-to-date (version 4.2).

Could you please update PRO to v4.2 and let me know if you’re still experiencing this issue?

Thank you.

[Cliff]

Could you please provide thorough explanations of each screenshot so I can fully understand your setup, especially since I do not read German?

Thank you.

[Cliff]

I’m glad to hear it’s working for you now!

[Cliff]

As stated before, I didn’t have an issue publishing from WP to EB from my localhost site, but I understand this is a frustrating issue if you’re still experiencing it.

I’d like to draw your attention to a recent blog post https://theeventscalendar.com/release-the-events-calendar-4-2-premium-add-ons/

Fix – Resolved issue where venues not being registered with Eventbrite due to missing latitude and longitude data

Hopefully updating to the latest version of all our plugins helps your site!

Please let me know.

Thank you.

[Cliff]

Thanks for sharing that additional information. I’ll pass it along to our developers.

I cannot guarantee when any fix will come out, and due to it being WPML, it’s probably not easily snippet-able.

Sorry, but I don’t have any news or estimated fix date for you.

[Cliff]

Our system auto-closes tickets that haven’t received a reply in a certain amount of time (I believe 2 weeks), but I will not personally close the ticket in anticipation of receiving the requested information. Thanks for checking in. 🙂

[Cliff]

Here’s some information I got from one of our developers:

Right now, things are constructed in such a way that queries referencing tags are expanded to include events in their scope, so what you’re experiencing is expected even if it isn’t ideal for your use case.

This may be a workaround for you (or at least lead you toward a solution of your own):

function remove_events_from_query( $query ) {
$query->set( 'post_type', 'portfolio' );
} );

function disable_tribe_tag_query() { add_action( 'tribe_events_parse_query', 'remove_events_from_query' ); }

function reenable_tribe_tag_query() { remove_action( 'tribe_events_parse_query', 'remove_events_from_query' ); }

then…

disable_tribe_tag_query();
my_custom_query(); // (whatever you want to do here)
reenable_tribe_tag_query();

You may want to generalize it a little more to accommodate other cases

FYI: you could inspect the existing value via $query->get( ‘post_type’ ) and only modify it if it includes tribe_events for instance, but the code above should be able to guide you in the right direction for you to customize it to your needs.

Please let me know if this helped.

[Cliff]

Since the file you’re trying to modify is not part of our templating system, you’d need to resort to typical PHP classes (e.g. extending the class). If you don’t know how to do this, you’ll either need to stay within the confines of customizing within our templating system or get help from a developer.

I believe you should be able to do everything you need in the templating system, though.

If needed, feel free to reference our list of known customizers.

[Cliff]

Thank you for this additional information. Would you please follow our Testing for Conflicts Guide and let me know the results?

[Cliff]

No problem at all. I’m glad it was that simple this time 🙂

[Cliff]

No problem. Glad to help!

[Cliff]

If you want to thoroughly explain your setup (possibly with screenshots if you think that will help), I may be able to spot something to help, but we don’t provide support for customizations (creating custom user role with custom permissions).

[Cliff]

Hi Christopher.

Thanks for your question.

If you’re trying to customize the This Week widget, you’re modifying the wrong file.

For the files that can be overridden via the Themer’s Guide (the templating system), they have a comment in the top of the file.

For example: /wp-content/plugins/events-calendar-pro/src/views/pro/widgets/this-week/single-event.php says “Override this template in your own theme by creating a file at [your-theme]/tribe-events/pro/widgets/this-week/single-event.php”

Please let me know if this solves your issue.

[Cliff]

Hi Dave. Thanks for your question.

We do not have any native functionality for something like this (maybe “chained event recurrence” is the right description)

If you’d like, you can find an existing or create a new feature request to communicate your request to our product managers and developers.

You could also potentially custom code something like this. If you’re not a developer, you could reference our list of known customizers.

[Cliff]

Thank you for that information.

Is this a recurring event? If yes, is the first occurrence on “Gio 02”?

Are you using WPML?

Please Share your System Information from your development site.

Thank you.

[Author]

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