role eventmanager cant see attendees

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  • #1121714
    websource
    Participant

    Hi there

    The Role eventmanager cant see the attendees?
    It always shows: “You have not the necessary rights to access this page.”

    Thanks for your answer
    Brian

    #1122018
    Cliff
    Member

    Hi Brian. Sorry you’re experiencing this.

    Could you please follow our Testing for Conflicts Guide and see if that resolves the issue?

    If it doesn’t, please explain exactly how to replicate the issue so I can try it on my local testing site.

    Thank you.

    #1122062
    websource
    Participant

    Hi Cliff
    Soory for the confusion here. i added this role manually like it seems but am not able to see the attendees page through this role. Are you may able to give me the id of this page, that the user should have the right?

    I tried already this:
    tickets-attendees
    tribe-attendees-summary
    tribe_events_page_tickets-attendees

    It hasnt worked by now. Thanks for helping out.

    #1122112
    Cliff
    Member

    Looking into the code, I’m guessing it’s one of these capabilities that you’ll need to assign to your custom user role: edit_tribe_events

    If it’s not that one — or if you have other things you want to enable them to do — these also exist:

    • edit_others_tribe_events
    • edit_private_tribe_events
    • read_private_tribe_events
    • delete_others_tribe_events
    • delete_private_tribe_events
    • delete_published_tribe_events
    • delete_tribe_events

    I hope this information helps.

    FYI: a plugin like User Role Editor may be helpful to you (although it’s third-party and therefore not guaranteed).

    #1122120
    websource
    Participant

    Thanks Cliff. I tested your quick answer. Im afraid they havent helped by now. Do you have any other ideas?

    #1122390
    Cliff
    Member

    If you want to thoroughly explain your setup (possibly with screenshots if you think that will help), I may be able to spot something to help, but we don’t provide support for customizations (creating custom user role with custom permissions).

    #1123770
    websource
    Participant

    This reply is private.

    #1124411
    Cliff
    Member

    Could you please provide thorough explanations of each screenshot so I can fully understand your setup, especially since I do not read German?

    Thank you.

    #1124931
    websource
    Participant

    This reply is private.

    #1125346
    Cliff
    Member

    Brian, my apologies for the incorrect/incomplete information before.

    I tested it out and edit_posts capability is required to access a URL like /wp-admin/edit.php?post_type=tribe_events&page=tickets-attendees&event_id=154 via direct link.

    You’ll need to determine if there are any other capabilities required to also enable editing/accessing other wp-admin pages to actually get there without you providing them a direct link.

    I hope this helps. Please let me know.

    #1125788
    websource
    Participant

    Thanks, works great!

    #1125905
    Cliff
    Member

    Excellent. Thanks for letting me know. Have a great week!

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