[Cliff]

Hello, Kelly.

Thanks for your detailed question and screenshots (they always help).

So you’re clicking “Add Another Rule” and your wp-admin page is reloading? If yes, that’s not right! 🙂

In that case, please check for console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

If you don’t discover any issues there, please follow our general troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out.

Thanks.

[Cliff]

Hi Chris.

PayPal is currently the only way to enable split payments. Please reference Configuring Community Tickets if you decide to use it.

I believe you’re requesting the same thing as one of our existing feature requests: Add Stripe to Community Tickets

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

===

Regarding your other questions about specific words/phrases, please reference Change the wording of any bit of text or string (actual code snippet is at the very bottom) and let me know if that works for you.

Thank you.

[Cliff]

Hi Brenda.

If you think the category/translation mess up issue is a bug, please do create a separate thread to report that.

To answer your main question though, you can customize the events that display by using the tribe_get_list_widget_events filter.

If you need some coding help, you may want to ask your developer or reference our list of known customizers.

Please let me know if you think I can be of any further help on this topic.

[Cliff]

This reply is private.

[Cliff]

Hi Anthony. Sorry you’ve spent so much time on this.

Please follow along our Themer’s Guide for this file: /wp-content/plugins/the-events-calendar/src/views/modules/meta/details.php

Copy that file to your child theme’s tribe-events/modules/meta/ folder (as described in the Themer’s Guide and the top of the details.php file)

Then make this edit to that copied file (in that child theme folder, not in The Event Calendar’s plugin folder):

Comment out Line 50 by changing it from

$cost = tribe_get_formatted_cost();

to

// $cost = tribe_get_formatted_cost();

And that should do it!

[Cliff]

Hi. Sorry you’re experiencing this.

I wasn’t able to visit your Add New page because it requires a login.

Regardless, anytime we hear of issues like this, we suggest following our recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out.

Thanks.

[Cliff]

Hi Jacob. Sorry you’re affected by this known bug.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now, but I’m expecting it’ll be in our next bug fix update. I apologize for this issue and appreciate your understanding and patience.

Until then, this custom CSS code should help:

#tribe-events-footer .tribe-events-sub-nav {
height: 100px;
}

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

Hi James.

Thanks for the details.

The best way to edit this text may be to follow Change the wording of any bit of text or string (using the code snippet all the way at the bottom) or How to Override Plugin Language Files.

Please let me know how things go for you.

[Cliff]

Hi Mike. Thanks for your detailed question.

That text comes from this file: /wp-content/plugins/event-tickets-plus/src/Tribe/QR.php

<?php esc_html_e( 'Scan this QR code at the event to check in.', 'event-tickets-plus' ); ?>

The best way to edit this text may be to follow Change the wording of any bit of text or string

For your second question, please open a new thread because we always like to keep each thread to a single topic.

Please let me know how the custom wording goes for you.

Thank you very much.

[Cliff]

Hi Ashley, sorry you’re experiencing this.

If the Venue’s map worked the first time you viewed an Event at that Venue — and you didn’t then edit the Venue — it should definitely still work on other Single Event pages too.

Could you please provide me some links so I can investigate on your actual site to help?

Thank you.

[Cliff]

Hi. Sorry you’re experiencing this.

We only provide support for the latest versions, per our Scope of Support / Terms, and 3.12.3 is 21 versions old and from October 2015.

The issue is probably that you need to update the free/core plugin to its latest version first, then activate the latest version of our Pro add-on.

You’ll also want to make sure your WordPress core is updated too.

For your reference, here are our recommended troubleshooting steps:

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out!

Thanks.

[Cliff]

Hi Lee. Thanks for your detailed question, and I’m glad to hear that Facebook Importer is working great for you.

Your question is actually regarding our free/core plugin and not regarding Facebook Importer add-on.

Just to set the foundation of what to expect by default, when you click the “Export Month’s Events” button, it will only export that month’s events. For example, if you’re in June 2016 and click to export, it’ll only export June’s events (past, today, and future within June 2016).

When I visited your site’s Month View, I noticed the month view is the mobile layout even on a wide desktop browser window. This is not by default, as you can see at our demo site’s Month View.

Therefore, I’d suggest following our recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out about your month view iCal export file.

Thanks.

[Cliff]

Hi. Sorry you’re affected by this known bug.

You can add this code until the fix is added (hopefully in our next bug fix release) to avoid this issue for future oEmbeds:

/**
* Avoid a problem with Events Calendar PRO 4.2 which can inadvertently
* break oembeds.
*/
function undo_recurrence_oembed_logic() {
if ( ! class_exists( 'Tribe__Events__Pro__Main' ) ) return;

$pro_object = Tribe__Events__Pro__Main::instance();
$pro_callback = array( $pro_object, 'oembed_request_post_id_for_recurring_events' );

remove_filter( 'oembed_request_post_id', $pro_callback );
}

add_action( 'init', 'undo_recurrence_oembed_logic' );

Once you add that code, you can also use the following code to fix existing / leftover / remaining oEmbeds that are still incorrect (make sure to follow the instructions closely):

https://gist.github.com/cliffordp/e331b28d0d4d3b042fc7daf714256796

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi Riccardo. Thanks for considering our plugin suite.

This is not currently a feature, but I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/5855593-jalali-calendar-instead-of-gregorian-calendar

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Cliff]

Just to confirm (because another user did the same thing), are you using the code snippet all the way at the bottom of that help article and not the ones in the middle of the text paragraphs?

[Author]

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