[Cliff]

Hi. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for Events core/free or PRO add-on in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful references:

1) Our free support forum (for bug reports and users helping each other — no usage support provided by us)

2) following our recommended troubleshooting steps:

Make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions:

• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

[Cliff]

This reply is private.

[Cliff]

Hi Tate. Our Filter Bar add-on can work with PRO’s Additional Fields functionality, but not regular post_meta / custom fields by default.

I didn’t find that as an existing feature request at our plugins’ UserVoice page.

Please do add your feature request there.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

Once you post it, feel free to link to it from here in case anyone comes across this forum thread in the future.

If you need some coding help to customize Tribe Bar (the default search bar) or Filter Bar, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi Orla. Thanks for your detailed question.

I tried Divi theme version 2.7.8 and the link from http://yoursite/event/event-title/ to http://yoursite/event/event-title/tickets/ worked just fine.

I’d suggest following our recommended troubleshooting steps:

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (leave Divi active and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Sarah. Our plugin creates one master calendar, but you can create the appearance of multiple calendars by using Event Categories.

Examples:

• main/master calendar where all the site’s events appear: http://wpshindig.com/events/
• WP Meetups category calendar: http://wpshindig.com/events/category/wp-meetups/
• Learning category calendar: http://wpshindig.com/events/category/learning/

Please let me know if this clarifies things for you.

[Cliff]

Well the event that worked is past so I cannot see any tickets available for purchase. Let’s disregard that one and focus on the other link.

I noticed console errors at http://lindfieldartsfestival.com/event/budding-authors-a-talk-by-eve-ainsworth/: https://cl.ly/2h3i2f2f2u0o

(If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Based on that error (my screenshot link), it seems you’re using Twenty Sixteen but have customized it. Instead, I’d recommend downloading a fresh copy of Twenty Sixteen and using a child theme to make your customizations to the Twenty Sixteen theme.

I’ll bet the tickets form works once you fix that error.

Also, you should disable any other plugins adding the Google Maps script to your site.

[Cliff]

Thanks for confirming that.

After consulting with one of our developers, this is something I’ve logged as a potential bug to investigate further but we don’t have any fix available for your situation at this time. Sorry about that.

You might be able to unhook our pre_get_posts() method (from pre_get_posts action priority 50) and hook in your replacement, for which would you’d have to copy the existing functionality and then bake in your own tweaks.

I hope that is helpful information to you.

[Cliff]

Sure. Here you go:

• The Events Calendar (free)
• Event Tickets (free)
• Event Tickets Plus (which you already own)
• WooCommerce (free)

No need for anything titled Events Manager.

Let me know how things go for you.

[Cliff]

Sorry to hear about this. Since this isn’t default behavior, my best guess is that your theme is keeping the fields hidden. Can you send me a link to an event with RSVP tickets so I can investigate further?

[Cliff]

Sure thing.

I’m guessing you don’t have PRO active. Please make sure you activate that plugin. Then add the Events Calendar widget to your sidebar and you can do something like this.

Let me know if you need anything else on this topic.

[Cliff]

Does the issue still happen when you switch to using the Twenty Sixteen theme?

If yes, please tell me which language you have your site set to.

And please share your System Information.

[Cliff]

Whoops. Sorry about that error. I’ve updated the blog post to correctly link to download the “on-demand” version from https://cl.ly/400O3R3q3M1I

Please try that one if you want to still try it.

Thank you for helping us fix the blog post, and sorry again about the issue you experienced.

[Cliff]

Thanks for your efforts here. I’ll wait to hear from you.

Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Cliff]

Thanks for voting there and for your understanding.

We never provide ETAs, but I know it’s something in active development, so I think it’s safe to say sometime in 2016 (maybe even sooner than that makes things sound), but, again, I can’t guarantee anything.

[Cliff]

Yulia, just using the code as-is from the help article should work for you in your Genesis theme’s functions.php

Why are you trying to use genesis_after_content instead of one of these:

• tribe_events_single_event_after_the_meta
• tribe_events_single_event_after_the_content
• tribe_events_single_event_before_the_content

?

[Author]

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